3.6 star rating Rating - based on 349 reviews & complaints
CyberDefender LiveTech experts are ready to diagnose and repair virtually any PC or tech issue.  
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Computer Software Services
Computer Repair and Disaster Recovery
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Customer Reviews, Ratings & Complaints
Review Posted 10/25/2012
Donna P.
Shocked by these reviews
After reading a few of your reviews, I was shocked by the mostly negative aspects. I have been using CyberDefender for almost 2 years and have had very good results. Of course, I started out with the free diagnostics and was later turned over to a... Read More »
Complaint Posted 6/18/2012
jorge p.
The worst and biggest liers in the world
I live now in Mexico and I bought from Cyber defender two years ago. I have spent the whole day trying to get in touch with an agent and I have not been able to pass number two in the queue. The software does not work since my computer has crashed... Read More »
Complaint Posted 5/20/2012
Linda L.
Hard to recommend to others.
There are many things about the business end of this company that are questionable. The tech support I received was good. Thank you Chris Quinn for your help. Chris Quinn is a very good tech. There were 2 other techs that were good too. The comp... Read More »
Review Posted 4/5/2012
Jim M.
Thanks Chris Quinn
I would like to thank Chris for helping me install turbotax. Everytime i tried i would get an error. Chris went in and corrected what ever was wrong. I was able to download turbotax with no more problems. Thanks again to Chris and cyber defender.... Read More »
Complaint Posted 3/31/2012
Chris H.
Did everyone just happen to get Chris Quinn?
I would agree with most people about the initial contact with MyCleanPc ( Owned by Cyberdefender). Once they received my money ($597 for 3 yrs.) it was difficult to get a tecnician on my computer. The cleaner only works on the registry. I don't q... Read More »
Complaint Posted 3/14/2012
Mark S.
I have called this company multiple times in an attempt to get them to stop their constant computerized calling that there is never anyone on the other end. I have been assured my number would taken off the list. I still receive the calls. I wante... Read More »
Review Posted 3/11/2012
Wendell C.
Fabulous Work
I am a computer novice, and whatever questions/problems I have with my computer CyberDefender is there for me. They just helped me transfer files from a old computer to my new one. Phenomenal Job! Love their work... Chris, my tech was fabulous Read More »
Review Posted 3/5/2012
Josh G. experience
I was skeptical about trying out this service because I don't know much about computers.... Well the tech has completed his work and I couldn't be happier with this service, I was also hesitant because of the price, then I began to think about how... Read More »
Review Posted 3/4/2012
Karin M.
Chris Quinn
Chris is a fantastic tech. I will totally depend on him from now on to fix all the things that I seem to know nothing about. Thanks again, Chris Read More »
Review Posted 2/26/2012
Martha S.
Chris Quinn
He spent quite a few hours to get my computer free on everything. Now it is working very good. Thank you Chris Read More »
Review Posted 2/23/2012
James F.
CyberDefender's Chris Quinn Rocks!
I had what I thought was a couple of minor issues with my PC. One when I logged into my email account the Internet Explorer program would start to load my email, then suddenly revert back to the home page. When I used Google Chrome the issue was n... Read More »
Review Posted 2/21/2012
Ramon N.
Chris Quinn
My computer is now running faster than the day I bought it thanks to the best and very thorough service Chris provided. His attention to detail and meticulous use of his talent were evident during the entire process. I bet he has earned Employee o... Read More »
Review Posted 2/19/2012
Amazing Tech
Chris Quinn does what CyberDefender claims, makes your computer system run faster and smoother. After several requests to CyberDefender, I was assigned Chris to work on my system and he was able to get my laptop running better and faster than it h... Read More »
Review Posted 2/12/2012
Lori B.
Chris Quinn is an awesome tech!
Chris Quinn fixed the issues with my laptop. He is very knowledgeable and I completely trusted he would fix it properly. He far exceeded my expectations. He went over and above to ensure my laptop was fixed. He is committed to what he does and ver... Read More »
Review Posted 2/11/2012
Berylin D.
Thank you, Chris Quinn@CyberDefender
My computer is running a lot faster and I found that you have cleared up more space on my PC. You seem to be a great IT guy. I would recommend anybody to MyCleanPC or CyberDefender. Read More »
Review Posted 2/6/2012
John B.
Great people, great service
I have had CyberDefender on our computers at home for a year now. Every time I have an issue with one of our computers, I give them a call and I get helpful people that are glad to help. They answer the phone promptly and get me to the person that... Read More »
Review Posted 2/1/2012
Cliff B.
Cyberdefender did a great job fixing my computer
The tech that worked on my computer did a wonderful job of cleaning out my computer and moving Itunes files that had consumed my hard drive. Read More »
Review Posted 1/29/2012
Bob P.
You're terrific Chris
I'd like to thank Chris Quinn for his courtesy, knowledge, and dedication to solving my problem. In my opinion, he went above and beyond and thoroughly exceeded my expectations. My computer has never worked better. Thank you Chris. Bob Parton Read More »
Review Posted 1/23/2012
Melbourne R.
Great Work
Would like to thank Isaias Garcia for a great jod done on my PC
Read More »
Review Posted 1/23/2012
Donald F.
Chris Quinn did a great job of fixing my problems and got me back into business after I suffered for days trying to fix my own problems. Great work Read More »
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Additional Business Information
Hours   Monday - Friday, 5:00 AM - 10:00 PM PST, Saturday & Sunday, 6:00 am - 6:00 pm PST Phone   (213) 689-8631 Address   617 West 7th Street Suite 1000
Los Angeles, CA 90017
Website Email
Contact   Michael Hill Other  
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