Greenlight Loans

4.6 star rating Rating - based on 2219 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Greenlight Loans Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 5/19/2015
Dallas S.
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EXCELLENT CUSTOMER SERVICE DANH BUI & KELLY DANG
I'd like to recognize my loan officer, Danh Bui and loan processor, Kelly Dang. They have worked so hard to provide me wonderful customer service and most of all a funded refinance loan. I have already recommended them to my closest friends. Thank... Read More »
 
 
Business's response - by GL Consumer Affairs - on 5/19/2015
Dallas - Greenlight Loans thanks you so much for your positive feedback on the service you received with our company. GL is always pleased to hear how our customers were provided with excellent service and an enjoyable experience. Danh Bui and Kel... Read More »
 
Review Posted 4/30/2016
Kimberly A.
I wasn't too overwhelmed
I would like to thank Bobby Gonzalez and Jennifer Ruiz for their support in making the refinance process easy. They were always readily available by phone or email and returned my messages right away. They are very pleasant people and passionate a... Read More »
 
 
 
Review Posted 4/29/2016
Larry W.
i got the best people to help me
I had the best two people me and guide me thru the process..everything happened just the way they said..always on time and always kind words to go with explanations of process..being kind and honest is still a VERY good item with this company..tha... Read More »
 
 
 
Review Posted 4/29/2016
Jordan M.
Ricky Parks and Catherine Callaway
I am so appreciative for all the help by Ricky Parks and Catherine Callaway in assisting me with my loan. The whole process was easy and quick. Any issues that arose were immediately taken care of by Ms. Calloway. I cannot thank her enough for her... Read More »
 
 
 
Review Posted 4/29/2016
Bonnie W.
Duc Lam
I received excellent service from Duc Lam. The loan was processed very quickly. My conversations with Duc indicating the necessary materials and how to send them electronically were very understandable. Therefore I was able to transfer these quick... Read More »
 
 
 
Review Posted 4/28/2016
Mark K.
Quick and easy refinance!
I would like to thank Alejandra Kutzner and Jeff Critchfield for guiding me thru the entire refinance process. A fantastic job was done by both. There was constant communication which aided me in trusting them through out the refinance. Read More »
 
 
 
Review Posted 4/26/2016
Vicente M.
Garrett McCullough and Valencia Dennis made the process stress free.
Thank you Garrett McCullough and Valencia Dennis for your exceptional professionalism, in getting our refinance done. Read More »
 
 
 
Review Posted 4/25/2016
Albert C.
Anthony Clark and Michelle Avina made the whole process a walk in the park.
I had put off my refinance for months because I thought it was going to be a big hassle..I was wrong. I picked up the phone and called Greenlight, everything was handled over the phone or emails...Loved it!! The Notary showed up at my home on tim... Read More »
 
 
 
Review Posted 4/25/2016
Lori L.
Excellent customer service. Fast response times and easy to refinance
Thanks to Hao Khuu and Lekeshia Grant for making our refinance a quick and painless process. Everything was explained and helpful hints were given to make the process go smooth. Read More »
 
 
 
Review Posted 4/25/2016
Cathleen C.
EASIEST AND QUICKEST MORTGAGE!!
I was sent an email about lowering my current mortgage payments and interest. I called and got the ball rolling and I was signing papers in less than 2 weeks!! I have now lowered my payment by $180/month and Daniel Tran and Rita Lim were wonderful... Read More »
 
 
 
Review Posted 4/22/2016
kristina g.
EXCELLENT FAST SERVICE
THANK YOU JOHN NGUYEN(CLOSING COORDINATOR) FOR THE EXCELLENT AND FAST SERVICE AND BEING ALWAYS HELPFUL! Read More »
 
 
 
Review Posted 4/22/2016
Marlene T.
Great Service with Cal Daniels and Shelby Fischer
I have now done 3 refinance loans with Greenlight and can't be more pleased. I was treated like a human being instead of just numbers thanks to my loan officer Cal Daniels and my closing coordinator Shelby Fischer. They stayed on top of everything... Read More »
 
 
 
Review Posted 4/21/2016
Alva A.
EXCELLENT SERVICE
I WOULD LIKE TO RECOGNIZED JULLIANE CARR AND DAN TRAN FOR WORKING QUICKLY AND FUND MY REFINANCE LOAN. IT WAS A POSITIVE EXPERIENCE FOR ME .I WOULD HIGHLY RECOMMEND THEM TO FRIENDS AND FAMILY.EXCELLENT JOB AND KEEP UP A GOOD WORK. Read More »
 
 
 
Review Posted 4/21/2016
Pam M.
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. 0
Fast Service
I had excellent customer service from Rita Lim and Shelby Fischer. The process went fairly fast and simple, no complications or extra research for my part. The did a wonderful job! Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Pam – Thank you for taking the time to post a positive testimonial on the services you received during the refinance of your home loan. Just like you said, Rita Lim and Shelby Fischer are true mortgage professionals who sincerely enjoy assisting o... Read More »
 
Review Posted 4/20/2016
Carolyn W.
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Incredible Stress Free and Simple Refi!
I had a great experience with my refinance with Rita Lim and Brenda C.. Everyone I had contact with was polite and professional. I had heard horror stories of the whole process of refinancing but they made mine smooth and stress free. Great commun... Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Carolyn - Greenlight Loans is always happy to hear our customers referring to their refinance process with our company as an easy and stress free process. As you mentioned, Rita Lim and Brenda Carlin make a great team who take the time to communic... Read More »
 
Review Posted 4/20/2016
Michelle A.
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. 0
Refinanced Home for Lower Interest Rate
Had an AMAZING experience with Jenny Vo who handled the closing!! Started it all with John Mackey, everything was handled over the computer, making it SO easy!!! Mrs. Vo sent a Notary out to our home for the final closing and signing of the paperw... Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Michelle - Thank you for your phenomenal testimonial! Greenlight is ecstatic that we were able to provide you with superior customer service! We aim to have the utmost professional staff who are knowledgeable and keep you well informed of your loa... Read More »
 
Review Posted 4/19/2016
Chastity S.
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. 0
Stress Free Refi - Thanks to Mario L. Boone & Michelle Avina
This was my 3rd attempt at a refi, and it turned out to be the best experience. Mario was my loan officer this time around, and he was great to work with from the very start. He was very easy to talk to, helping me through the lengthy paperwork, a... Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Chastity - Thank you for your great recognition on Mario Boone and Michelle Avina. Customer service is definitely a priority here at Greenlight and we are delighted to know that Mario and Michelle provided you with the superior customer service yo... Read More »
 
Review Posted 4/19/2016
Ryan W.
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. 0
Natalia Chinn and Andy Pham are the best!
My wife and I had spent multiple calls after receiving mailing about refinancing and each time we got shot down, the associates never even attempted taking the application. We were so frustrated and never thought we would be able to gain some fina... Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Ryan - Greenlight is thrilled that you were able to save money each month and acheive your goal of financial flexibility by refinancing your home. Natalia Chinn and Andy Pham are amazing and this shines through their ability to effectively communi... Read More »
 
Review Posted 4/16/2016
Vicki B.
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Smooth transaction
Thank you to Dan Miller, Avery loan officer. My experience has been painless. Thank you again. VB Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Vicki - Greenlight Loans appreciated your business and positive review. Dan Miller and Avery Pollard make a sensational team and will be very happy to hear that you valued their dedication. Congratulations on the refinance of your home loan. Read More »
 
Review Posted 4/15/2016
MYRNA I.
. 1
. 0
EXCELLENT CUSTOMER SERVICE - THANK YOU JOHN MORRISON & MICHELLE AVINA!!
Excellent customer service, John and Michelle did a fantastic job with the refinance process. They always responded to my questions and concerns in a timely manner. Sincerely, A happy customer.... Myrna Iruegas Read More »
 
 
Business's response - by GL Consumer Affairs - on 4/21/2016
Myrna – Greenlight Loans is delighted that our company was able to successfully refinance your home loan and provide you with an enjoyable experience. John Morrison & Michelle Avina make a fantastic team who understand the importance of communicat... Read More »
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   18200 Von Karman Ave Suite 300
Irvine, CA 92612
Website   http://www.greenlightloans.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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