Greenlight Loans

4.6 star rating Rating - based on 2407 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Greenlight Loans Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 5/19/2015
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EXCELLENT CUSTOMER SERVICE DANH BUI & KELLY DANG
I'd like to recognize my loan officer, Danh Bui and loan processor, Kelly Dang. They have worked so hard to provide me wonderful customer service and most of all a funded refinance loan. I have already recommended them to my closest friends. Thank... Read More »
 
 
Business's response - by GL Consumer Affairs - on 5/19/2015
Dallas - Greenlight Loans thanks you so much for your positive feedback on the service you received with our company. GL is always pleased to hear how our customers were provided with excellent service and an enjoyable experience. Danh Bui and Kel... Read More »
 
Review Posted 2/22/2017
They Handled it Well
Brandon was outstanding. The MIP rates changed right in the middle of the refi and they handled delay in a straightforward and direct manner. It was something that came down through hud and everything they said and how it would change our plans wa... Read More »
 
 
 
Review Posted 2/22/2017
Wonderful experience with Christopher Adriano.
Christopher Adriano, thank you for all your help and interest in the refinancing of my Little House. You were GREAT! You were always very professional and courteous. You provided exceptional service throughout the entire process. I would not hesit... Read More »
 
 
 
Review Posted 2/17/2017
Robert and Kristin are great!
Worked with Robert Keys and Kristin Douglas on our refi. They explained the process very well and kept in touch with updates. Some of the paperwork took a little longer than expected, but they always answered my questions promptly. Always polite,... Read More »
 
 
 
Review Posted 2/16/2017
Outstanding refi experience
I'd like to thank Jas Singh and Dan Miller for their expertise in assisting with my refi. They both were very responsive during the whole process and were always there to answer any questions I had. Because of their professionalism and knowledge t... Read More »
 
 
 
Review Posted 2/13/2017
Super
So easy to work with the guys,Rick Guthridge, and Ermin Burgos. This was the easiest, fastest, refi ever. Thanks so much. Read More »
 
 
 
Review Posted 2/10/2017
Rgina Bautista @ Nationstar greenlightloans
Regina Bautista, @ Nationstar, greenlight loans division, was a total professional. She was helpful, précised, and kind. She was there from beginning until the end, even when I was transferred to another coordinator. She treated me as a human bein... Read More »
 
 
 
Review Posted 2/7/2017
Professional and Courteous Service
Eldrick Spivey and Shawn Jones-Brown provided exceptional service during my loan refinance process. They were very professional, courteous and very detailed in their responses to any questions I had during the process. Read More »
 
 
 
Review Posted 2/2/2017
Great Service!
Just completed a "streamlined" loan through Greenlight Loans. Had a good experience; everyone was very helpful, knowledgeable and courteous! My kind of experience! Thank you Greenlight; Dylan Hayden and Jennifer Ruiz! Read More »
 
 
 
Review Posted 2/2/2017
Very Pleased With Service
I recently re-financed my mortgage from a 30 variable rate to a 15 year fixed as I saw rates start to rise. Nationstar/Greenlight was my existing mortgage company. Daryl Price was the first mortgage agent I contacted through Nationstar and he guid... Read More »
 
 
 
Review Posted 1/30/2017
Jae Shin & Antoinette White - FANTASTIC!!
We had a WONDERFUL experience with Greenlight thanks to the hard work, openness, and frequent communication of Jae and Antoinette. With no upfront costs and everything handled electronically, the refi couldn't have been easier. We are so thankful... Read More »
 
 
 
Review Posted 1/30/2017
Best refinance experience ever!
Excellent!!! Read More »
 
 
 
Review Posted 1/25/2017
TOP NOTCH CUSTOMER SERVICE DEVYN STAFFORD AND THAO NGUYEN
I just closed on my re-finance with Nationstar and could not be happier! They lowered my mortgage payment more than $200 a month!! Thao Nguyen and Devyn Stafford were professional as well as helpful. Devyn worked with me throughout the entire proc... Read More »
 
 
 
Review Posted 1/25/2017
EXCELLENT CUSTOMER SERVICE VICTOR SANTOS AND KERI WELCH
I would like to say thank you to my loan officer Victor Santos and processor Keri Welch. They were very good in providing great customer service and helped me with the funding of my refinance. I will surely recommend them to my friends and family... Read More »
 
 
 
Review Posted 1/22/2017
Best Loan Officer Ever!
My husband and I just signed off on our home loan. We refinanced to consolidate debt. It was a long process but having an amazing loan officer made it the best! Michael Hsieh was our loan officer. We were EXTREMELY pleased! Michael Hsieh was posit... Read More »
 
 
 
Review Posted 1/21/2017
NEWS UPDATE: Gold Star service from Scott Leong
Stephanie S. reported that after having spent a several hours working with Scott Leong of Greenlight Loans her refinance loan was accepted and being processed for closing. The loan agent Scott Leong explained each step and had the patience of a sa... Read More »
 
 
 
Review Posted 1/20/2017
Refinance
I just completed a refi with Nationstar-Greenleaf. Christoffer Adriano and Eugene Collins handled the process and they were very professional and courteous and did a great job. Thanks to both of you. Read More »
 
 
 
Review Posted 1/11/2017
EXCELLENT CUSTOMER SERVICE
Chris Adriano contacted me for the refinancing of my home and he was absolutely fantastic throughout the whole process. I appreciate his expertise, patience and follow-up. I could ALWAYS depend on Chris to do what he said he would do. He walked me... Read More »
 
 
 
Review Posted 1/10/2017
Excellent experience!
I recently refinanced with Greenlight Loans and it was an outstanding experience, especially because of Michelle Avina, my closing coordinator, and my agent, Jason O'Brien. Both Michelle and Jason were very informative, easy to work with, and prof... Read More »
 
 
 
Review Posted 1/5/2017
HARP Refi
Just did a Refi with them. Went quickly without much trouble once I got the right Loan Officer to deal with who was Jason Wang. I tried with the same company a 2 months before with a different Loan Officer and He never followed up with me on a mis... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   18200 Von Karman Ave Suite 300
Irvine, CA 92612
Website   http://www.greenlightloans.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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