Nationstar Mortgage

4.6 star rating Rating - based on 2446 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Customer Reviews, Ratings & Complaints
Review Posted 5/16/2017
Home refinance
My home refinance was a great experience with Nationstar Mortgage since the beginning until the and they say the good numbers in the first interview and nothing change until closing
Professional services on time closing
I like to special thanks... Read More »
 
 
 
Review Posted 5/15/2017
Refinance and low interest
My husband and I are forever grateful with Janett Romero and Chris Charalambous for guiding us and made possible the refinance. It was a quick and smooth process. They both kept in contact with us regarding all paperwork that we needed. We thank y... Read More »
 
 
 
Review Posted 5/7/2017
Tyler Mullins and Devyn Stafford
The refinancing process can be tedious, but Tyler Mullins and Devyn Stafford made it relatively painless. I appreciate their professionalism and patience as I waded through the paperwork. They established immediate rapport and instilled confidence... Read More »
 
 
 
Review Posted 5/7/2017
OUTSTANDING CUSTOMER SERVICE PROVIDED BY OSCAR XICOHTENCATL AND RYAN JACOBSON
Oscar and Ryan were extremely professional and helpful in the refinance of my home. They answered all of my questions quickly and efficiently. They walked me through each step of the process with patience and communicated with me daily to make sur... Read More »
 
 
 
Review Posted 5/5/2017
Good experience
I just finished my home mortgage refinance. With the help of Suzanne Smith and Jonathan McGrail, the whole process goes so smooth and fast. I faced a lot of challenges but they were all solved very successfully. Very good experience with this comp... Read More »
 
 
 
Review Posted 5/3/2017
REFINANCE - OUTSTANDING CUSTOMER SERVICE - Rita Lim and Dan Miller
Rita and Dan were very supportive, informative and professional in handling my refinance. They provided outstanding customer service by answering all my questions and following up to let me know where they were in the process. They made the proces... Read More »
 
 
 
Review Posted 4/30/2017
Marcie Wein and Liz Sadono
We can't say enough about the wonderful service we received from Marcy Wein and Liz Sadono with Greenlight Loans. They are both very professional., conscientious, and caring. They each made our process from the initial application through to the s... Read More »
 
 
 
Review Posted 4/29/2017
Great Job!!
Thank you Long Tran w/Nationstar!! We had such a great experience with our refi. The process was easy, quick and convenient. Thanks again for doing such a great job!!! David and Pam King Read More »
 
 
 
Review Posted 4/27/2017
Great Job!! Ray Jauregui and Lekeshia Grant
Thank you so much for all your help Ray Jauregui and Lekeshia Grant, this refi was so easy and quick that Im sure it was becuse of your hard work. Thanks Again!!! Read More »
 
 
 
Review Posted 4/18/2017
Marcy Wien and Shawn Jones-Brown
Excellent experience working with Marcy Wien through the process of our loan application and getting every thing ready for our refinance. Marcy and Shawn Jones-Brown make a great team, with their help everything went great. They were always availa... Read More »
 
 
 
Review Posted 4/18/2017
Wonderful Experience!
My husband and I recently refinanced our home and it was amazing how unbelievable our experience was. Ronnie Friedman and Francesca Catibayan were both very professional and responsive every step of the way! They explained every process and were p... Read More »
 
 
 
Review Posted 4/17/2017
Bobby Gonzales & Kathy Truong - Thank You!
Thank you for your dedication and knowledge in helping us refinance our home. With all the new laws and requirements we were guided effortlessly through the process by the both of you. When I was frustrated you patiently explained what I didn't un... Read More »
 
 
 
Review Posted 4/16/2017
Sridav Shrestha and Cindy Dang
It was a great experience working with you, in all the years and houses we have refinanced this was the easiest one we have ever done. You made the experience so easy and painless. I want to thank both of you for being the professional people you... Read More »
 
 
 
Review Posted 4/15/2017
Jessica Truong - a truly caring and helpful professional for customers
I am writing about Jessica Truong who was very helpful in calling me frequently to get the paper work completed for a refi loan. There were many conditions put by underwriting team. Jessica worked thru the process systematically and got the job d... Read More »
 
 
 
Review Posted 4/13/2017
Great Experience
What a wonderful experience working with Elliott Miranda and Edith Figueroa, they both were very professional and responsive. They kept me informed every step of the way and worked very hard to make sure that my financial goals were met. I will ce... Read More »
 
 
 
Review Posted 4/12/2017
Very fast Refinance
I had the pleasure of working with Terry Garza and James Gordon on my refinance. They were both very professional and answered all my questions. We started working on my refi on 3/14/17 and just closed on 4/11/17! Quick and lowered my interest rat... Read More »
 
 
 
Review Posted 4/12/2017
Outstanding professional experience with Catherine Le and Janett Romero
Refinanced. Just want to thank Catherine and Janett for a great experience in this process. They were knowledgeable, professional, answered all of our questions and really worked hard for us. The follow up was amazing and prompt. True professional... Read More »
 
 
 
Review Posted 4/9/2017
Refinance
We worked with Joanna Adriano the closing coordinator and Richard Rodriquez. They were very knowledgeable in the process of obtaining our loan and it was done within a very short time. Working with both of them made the transaction and closing a G... Read More »
 
 
 
Review Posted 4/9/2017
Greenlight Loans
I would like to appreciate the good work of my loan officer Swaha Kundo, she did well helping me to refinance my home. It was done efficiently. Swaha and Joel were OK to deal with. It looks like they did an excellent job fighting for me. Great job... Read More »
 
 
 
Review Posted 4/7/2017
Refinanced
Had a GREAT experience refinancing with this company. Ermin Burgos was my closing coordinator. He promptly updated me when there were any changes. And he answered all of my emails or phone calls promptly. If I had any questions he answered them in... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   18200 Von Karman Ave Suite 300
Irvine, CA 92612
Website   http://www.nationstarmtg.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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