Greenlight Loans

4.6 star rating Rating - based on 2287 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Greenlight Loans Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 5/19/2015
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I'd like to recognize my loan officer, Danh Bui and loan processor, Kelly Dang. They have worked so hard to provide me wonderful customer service and most of all a funded refinance loan. I have already recommended them to my closest friends. Thank... Read More »
Business's response - by GL Consumer Affairs - on 5/19/2015
Dallas - Greenlight Loans thanks you so much for your positive feedback on the service you received with our company. GL is always pleased to hear how our customers were provided with excellent service and an enjoyable experience. Danh Bui and Kel... Read More »
Review Posted 7/20/2016
Excellent customer service and knowledgeable staff!
We put off refinancing our home mortgage for many months, partially due to the unknown costs associated with the process, and partially due to the mountain of paperwork we would encounter. However, Cameron Wallington and Karen Collier, with Nation... Read More »
Review Posted 7/19/2016
Isaac Sinsun and Dan Huynh
These guys are the best. They were with me every step of the way. Isaac was knowledgeable and able to answer every question I had. Dan was very patient with my almost every night phone calls. If ever I need/want to refinance again I will be dealin... Read More »
Review Posted 7/19/2016
Greenlight Loans Jesse Grijalva & Jessica Taylor
I had a great experience with Jessie and Jessica in getting a refinance done for our second home - They were very thorough and very responsive even after documents were ready - I worked with Jesse to get some additional concessions to get our cost... Read More »
Review Posted 7/17/2016
Spectacular Customer Service
I extend thanks and appreciation to the team of Tom Joanis; Detrick Chappell for their spectacular Customer Service. From my 1st call through to closing, they were informative, timely and task driven for me the customer. The entire process was sea... Read More »
Review Posted 7/15/2016
I would like to say thank to Rita Lim and Brian Nguyen for excellent customer service in helping me through the refinancing. Thanks again guys for being so patient with my frustration and impatient attitude. Even though it took almost 2 months to... Read More »
Review Posted 7/14/2016
Dena Cox is the best
Dena was our loan processor and was so kind and a pleasure to work with. She would always return emails or phone calls right away and was so very helpful throughout our entire refinance experience. Thanks Dena! Read More »
Review Posted 7/14/2016
Excellent Customer Service: Marcus Dowling and Jesus Barragan
Thank you so much for helping me refinance my home for a lower monthly payment, the process went so fast and smooth. Catherin H. 7/14/2016. Read More »
Review Posted 7/12/2016
Excellent Customer servie Elliott Miranda
Thank you so much to Elliott Miranda for helping us refinance our mortgage. Anytime I had a question or concern; Elliott was right there to ask and help us. Refinancing helped us to lower mortgage payment. Read More »
Review Posted 7/11/2016
Excellent Service Max David and Suzanne Smith! What a team!!!
Max is very good at explaining the process and getting everything done. Suzanne Smith excels at providing service while the process is going on. They both returned calls within minutes and always had answers to my questions. Thank you both again f... Read More »
Review Posted 7/8/2016
I want to thank Randy Ramos and Lekeshia Grant for SUPERIOR Customer Service!!! They were both friendly and expeditious on the refinancing and funding of my loan! They communicated with me throughout the whole process and I appreciate their teamwo... Read More »
Review Posted 7/8/2016
Excellent Service
Michael Robinson and Lekeshia Grant were extremely efficient, organized and professional. Refinancing could not have been easier than they made it, we really appreciate their service. Read More »
Review Posted 7/7/2016
Thank you Alan Haas and Juanita Gonzalaz
Both Alan and Juanita were phenomenal to work with. Both were very informative and kept me up to date on the progress of my refinance. I can't say enough good about them both. Thank you! Read More »
Review Posted 7/6/2016
Wonderful Experience
Olivia Calderon and Ryan Price provided outstanding customer service. They made the entire process go smoothly and without a hitch. It was a true pleasure to work with two professionals of their caliber. It was a great experience and I would recom... Read More »
Review Posted 7/5/2016
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My wife and I had an existing mortgage with Nationstar and decided to refinance taking advantage of the HARP program. Robert Keys and Teri Tran were our agents for the refinancing of our loan. Both Bob and Teri made our experience with Greenlight... Read More »
Business's response - by GL Consumer Affairs - on 7/6/2016
Raymond – Thank you for taking the time out of your busy schedule to post this positive review. Robert Keys & Teri Tran work wonderfully together and do their very best to provide 100% satisfaction to all of our customers. They will be so happy to... Read More »
Review Posted 6/30/2016
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Professional & Attentive
We just completed the refinance of our home with Nationstar mortgage and couldn't be happier. Our loan coordinators, Mike Paknejad and Lekeshia Grant, were excellent. we were kept informed along the way and had our questions answered very promptly... Read More »
Business's response - by GL Consumer Affairs - on 7/6/2016
Michael - Thank you so much for your positive review and recommendation. Greenlight Loans is happy to have Mike Paknejad and Lekeshia Grant representing GL in such a wonderful light. They will be so happy to hear of your kind review and how much y... Read More »
Review Posted 6/30/2016
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My wife and I had an existing loan with Nationstar and decided to refinance. Hao Khuu and Juan Herta handled our loan and made the process very easy to understand. Both Hao and Juan were very personable and quickly responded to voice mails or emai... Read More »
Business's response - by GL Consumer Affairs - on 7/6/2016
Scott - Thanks a million for your business and positive testimonial! The remarkable thing about Hao Khuu and Juan Huerta is that they not only are two of most knowledgeable mortgage professionals but the most dedicated. Greenlight Loans is very pr... Read More »
Review Posted 6/29/2016
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Professional and Great attitudes
Marcus Dowling and Michelle Avina did an absolute excellent job on handling our mortgage loan. Even when I was discouraged with the appraisal department, she calmly and professionally handled the situation. Marcus in the early stages, is why I dec... Read More »
Business's response - by GL Consumer Affairs - on 7/6/2016
Kenneth - Greenlight Loans is happy to hear that you had an enjoyable refinance experience. As you put it, Marcus Dowling and Michelle Avina make a professional and efficient team! Any customer lucky enough to work with these two mortgage professi... Read More »
Review Posted 6/28/2016
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Excellent service
My refinancing went so smooth and fast . The entire process. Special thank you to Bryant Wendling and Margaritue Le. Perfect .Thank you Read More »
Business's response - by GL Consumer Affairs - on 7/6/2016
Val - Greenlight Loans appreciated your business and positive review. Bryant Wendling and Marguerite Le are a sensational team member and will be very happy to hear that you valued their dedication. Congrats on the refinance of your home loan. Read More »
Review Posted 6/28/2016
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Smooth Process
It's been a very pleasant experience. I was not expecting a smooth and quick my re-financing process. Reece Shaw and Dan Miller made it happened. They are the ideal agents to work with. Keep up the good work guys! Read More »
Business's response - by GL Consumer Affairs - on 7/6/2016
Allan - Greenlight Loans is pleased to have earned your business. Reece Shaw and Dan Miller's professionalism and attentiveness without a doubt made this process so enjoyable for you. Thank you for trusting GL with your home loan and allowing us t... Read More »
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   18200 Von Karman Ave Suite 300
Irvine, CA 92612
Website Email
Contact   Alex Pham Other  
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