Greenlight Loans

4.6 star rating Rating - based on 2344 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Greenlight Loans Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 5/19/2015
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EXCELLENT CUSTOMER SERVICE DANH BUI & KELLY DANG
I'd like to recognize my loan officer, Danh Bui and loan processor, Kelly Dang. They have worked so hard to provide me wonderful customer service and most of all a funded refinance loan. I have already recommended them to my closest friends. Thank... Read More »
 
 
Business's response - by GL Consumer Affairs - on 5/19/2015
Dallas - Greenlight Loans thanks you so much for your positive feedback on the service you received with our company. GL is always pleased to hear how our customers were provided with excellent service and an enjoyable experience. Danh Bui and Kel... Read More »
 
Review Posted 9/30/2016
Excellent customer service and communication!
Many thanks to Shaun Panochit and Michelle Avina for all their help in closing two separate loans! Excellent communication and friendly service. I would most certainly recommend them to anyone refinancing. Read More »
 
 
 
Review Posted 9/29/2016
EXCELLENT
I would like to express my gratitude to the loan officers Lien Nguyen and Jason Trant for refinancing my house. My family and I are very happy. It is like a miracle. In a very few weeks my mortgage is lowered. Also, I would like to thank Nation st... Read More »
 
 
 
Review Posted 9/29/2016
Thanks to Adam Johnson and Keri Welch
Our thanks to Adam and Keri for providing us with great service in refinancing our mortgage. We had some unusual issues which made our application out of the ordinary. They worked with us to avoid the possible pitfalls. In today's lending environm... Read More »
 
 
 
Review Posted 9/27/2016
A LOT OF THANKS TO ARVIN TAALI & SAMIERA
We want to give a huge thanks to Arvin and Samiera for helping us out with our refinancing. It was done very quickly and efficiently. We were surprised it was done so quick. Arvin said that it was a record; we had got everything done within 45 day... Read More »
 
 
 
Review Posted 9/25/2016
Excellent Service Provided By Closing Coordinator Mike Chung
We appreciated the excellent customer service provided by the closing coordinator on our refinance, Mike Chung. He was always easily reachable and responsive to our questions or anything that needed to be addressed. When the notary failed to show... Read More »
 
 
 
Review Posted 9/22/2016
Excellent!!
I would like to thank my loan officer Rick Guthridge and Closer Kelly Hong for all the work in expediting my loan refi ..great communication and very professional , which I appreciate! Read More »
 
 
 
Review Posted 9/22/2016
Roger Ramillon and Khalilah Fountaine
I want to thank my load officer and processor, Roger Ramillon and Khalilah Fountaine. The refinance went so smoothly and quickly. Roger was very helpful with explaining everything to me and with estimates. Khalilah really went to work getting the... Read More »
 
 
 
Review Posted 9/20/2016
Home refinance completed!
John Ludlow and Lekeshia Grant with Greenlight Loans were very helpful and supportive with our refinancing process. Read More »
 
 
 
Review Posted 9/20/2016
JESSICA TAYLOR & MARCUS DOWLING
I would like to take a moment to thank Jessica Taylor and Marcus Dowling for their great help in my recent Refinancing with Greenlight. Loans. I appreciate their exceptional customer service and their prompt response to my questions throughout the... Read More »
 
 
 
Review Posted 9/16/2016
Closed on a refi in under 30 days !
From start to finish, my experience with Nation Star and Greenlight was remarkable. Both Garrett McCullough and Michelle Avina where informative and helpful. This was my first refi and it went smooth. Read More »
 
 
 
Review Posted 9/16/2016
Customer Service at its best
Customer service at its best is what I found in my experience with Greenlight loans and two of their representatives, loan officer Ronnie Friedman and closing coordinator Lekeshia Grant. As a recent widower whose late wife of forty years did all h... Read More »
 
 
 
Review Posted 9/15/2016
Easy to work with
It was easier to work with them than I thought. Very hassle free and fast. They were very efficient as well as very communicative when needing something. We were kept updated weekly so we never had to call and find out what was going on with our l... Read More »
 
 
 
Review Posted 9/14/2016
Just Refinanced 2 homes!!
What a great experience. My loan officers Larry Mentor and Garry Dawson were outstanding, helpful, knowledgeable and most of all patient with my requests. The process was easy. My closing coordinator was the best customer service experience I have... Read More »
 
 
 
Review Posted 9/13/2016
sooo easy, what a dream!
I recently refinanced with Jay Nie and Eric Gonzalez and they made it so much easier than any other team has with other financial transactions for me. They were very fast to respond and very organized. It was a breeze! Read More »
 
 
 
Review Posted 9/8/2016
Great Experience
I just want to let the public know this staff is amazing. Ranee Martinez and DJ Russell kept me in the loop for the entire process. They had the answers to just about everything and when they didn't they found out almost immediately. Very positive... Read More »
 
 
 
Review Posted 9/6/2016
Wonderful job refinancing with Rita Lim and Steve Gearhart
I want to officially thank Rita Lim and Steve Gearhart for there wonderful patience with us while we were refinancing our loan. We were not at all looking forward to all the hassle with the refinance process and they made it very simple for us. ... Read More »
 
 
 
Review Posted 9/5/2016
EXCELLENT CUSTOMER SERVICE!!!! I AM SO IMPRESSED!!!
I want to commend Justin Wright and Alexander Nguyenlien for their EXCELLENT customer service. My mom wanted to refinance her home to obtain a lower rate of interest. Mom was unfamiliar with the process so I served as her representative. Justin an... Read More »
 
 
 
Review Posted 9/5/2016
Great experience!
I recently refinanced my loan with Daryl Price and Tasiri Hixon. They were wonderful to deal with and made the decision and process so easy. I wasn't entirely sure I was going to refinance because my current rate on my first mortgage was so good,... Read More »
 
 
 
Review Posted 9/5/2016
Fantastic customer service from Adam Key and Jason Trant
We were very satisfied with the customer service we received from both Adam and Jason . Both of them continued to keep us informed and up to date with the processing of our refinance. We would highly recommend both Adam and Jason .Thank-you .Pat a... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   18200 Von Karman Ave Suite 300
Irvine, CA 92612
Website   http://www.greenlightloans.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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