Infiniti Home Loans

4.8 star rating Rating - based on 181 reviews & complaints
 
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Infiniti Home Loans Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 7/14/2016
Amazing Service
Michael Davis was amazing at getting us the best rate and ensuring all our complicated finances were in order for loan approval. He was a pleasure to work with. Read More »
 
 
 
Review Posted 9/18/2015
best rate available
We did a refi a few months back. I did a rate comparison amongst multiple online loan brokers and Stanley @ IHL was able to match best deal out there. He kept his promises and we closed the loan at the rate and fees as promised. There was some ext... Read More »
 
 
 
Review Posted 6/4/2015
Johnny Cramer is the Best Loan Advisor I have ever worked with
In my lifetime I have obtained a total of 14 mortgage loans and REFIs. No loan officer even comes close to the service I received from Johnny Cramer. He responds to inquiries, requests for quotes and questions in less than 24 hours and often withi... Read More »
 
 
 
Review Posted 4/21/2015
Chris Cadiz at IHL A+++
I have worked with Chris Cadiz and his team on numerous loans and it is always smooth sailing! I often recommend clients to him and I practice what I preach, because he also handles all of my personal mortgages as well. I have come across many l... Read More »
 
 
 
Review Posted 4/21/2015
Highly Recommend Chris Cadiz at IHL
I recently completed a refinancing of my home. Chris went above and beyond for me and my wife. He stepped us through the entire process, several times, to make sure we understood everything. He was always available to us night and day and still is... Read More »
 
 
 
Review Posted 4/12/2015
highly recommended
I cannot say enough about how wonderful Michael Davis was and how organized and well supported by Infiniti Loan. I had a very complicated situation which Michael worked through with great professionalism. Read More »
 
 
 
Review Posted 4/7/2015
The Second Time Around With Michael Davis
Michael Davis of Infinity Home Loan, Inc. gave exceptional service the first time in this complicated world of financing the first time I refinanced. He called me a few months ago about another great opportunity to refinance, and I am so happy tod... Read More »
 
 
 
Review Posted 6/18/2014
First Time Home Refinancing (with Stanley Wu)
Our first time in refinancing, and the experience was great. Stanley kept us up-to-date on the process, and educated us along the way. Stan was always available questions to address our concerns. Great services and great rate (Work on Sunday to pr... Read More »
 
 
 
Review Posted 5/2/2014
Chris Cadiz
Well I have had the pleasure of working with Chris with 2 loans, first being when he helped me refinance my house in 2011 and second when he just helped me secure a loan for the purchase of my dream home with my bride to be this week. He was promp... Read More »
 
 
 
Review Posted 1/9/2014
Chris Cadiz - Great first time home buying experience
I am glad I was able to start of this new year at my first place. Chris Cadiz at IHL was great at helping me get through the whole process. At first, the whole home buying experience seemed to be very confusing, but Chris basically spent some time... Read More »
 
 
 
Review Posted 12/9/2013
Chris Cadiz - Loan Officer
I would just like to say there are tons of mortgage loan / refinance businesses out there, many staffed with bandwagon staff who recently got into the business as soon as the housing markets started to recover in 2010-11, but Chris is not one of t... Read More »
 
 
 
Review Posted 11/14/2013
Chris Cadiz
Our first experience in buying a home was made smoothly with the help of Chris Cadiz. He was responsive, professional, and efficient. He had great attention to details and wonderful follow up skills. If he said he will get back to you you by a cer... Read More »
 
 
 
Review Posted 10/23/2013
Chris Cadiz with Infinity Home Loans is AWESOME!
I'm a first time buyer and wasn't sure what I was doing. Chris took his time and was very patient with explaining the process and working with me. He looking into every option possible and only presented the ones that were doable for my situation.... Read More »
 
 
 
Review Posted 10/23/2013
H&H in Richmond
We had a great experience using Infinity Home loans. Especially Michael Davis was very helpful. He always called to keep us up to date on all info and was very helpful explaining everything to me, more than once if needed. He never got annoyed wit... Read More »
 
 
 
Review Posted 10/7/2013
RE: Infiniti Home Loans and Chris Cadiz - the BEST!
This is the second time I used Infiniti Home Loan because of their knowledgeable staff and excellent customer service. Chris Cadiz is the best with his "can do" attitude and always with a good sense of humor. Couldn't have done it withou... Read More »
 
 
 
Review Posted 8/20/2013
Outstanding Customer Service
My experience with Infinity Home Loans and Alex Than specifically was amazing. Alex is personable and easy to get along with. He takes the time to explain things that are confusing and lets you ask questions. He is easy to reach and when you leave... Read More »
 
 
 
Review Posted 7/30/2013
Average Service, Slow turn around
What can I say, the service was average, and the turnaround on the loan was slow. Does it seem strange to you that all the positive comments are 5 stars ( not even a 4 ? ), and that the reviews use a similar format where they mention the name of a... Read More »
 
 
 
Review Posted 6/25/2013
Webster's definition of customer service=Ed Fisher
I couldn't be more pleased with the customer service and attention I received from Ed Fisher! I was never handed off to an assistant or anyone else. Ed was there all the way through the process and never left hanging, Ed would always finish up the... Read More »
 
 
 
Review Posted 6/11/2013
Mortgage Refinancing Experiences with Infinity Home Loans
My experiences with Infinity Home Loans have been very good and I unhesitatingly give them the highest rating. I used them for a refi last year. Since the interest rate dropped even further this year I used them again for another “No Closing Cost”... Read More »
 
 
 
Review Posted 5/30/2013
Happy, happy, happy!!!!
I knew from the beginning that Infiniti Home Loan would be a great company to have to do my Re-Fi. I was surffing the internet for a company and had put in some inquires with different companies, but had not heard from any. However, within minutes... Read More »
 
 
 
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Additional Business Information
Hours   M-F: 830am-830pm Sat: 900am-330pm Phone   (877) 748-8668 Address   16480 Harbor Blvd, Suite #201
Fountain Valley, CA 92708
Website   http://www.ihldirect.com Email   stanleyw@ihldirect.com
Contact   Stanley Wu Other  
 
 
 
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