LoanDepot

3.9 star rating Rating - based on 7 reviews & complaints
 
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LoanDepot Categories
Mortgage Loan Processors

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Customer Reviews, Ratings & Complaints
Complaint Posted 1/6/2017
Refinance
I started the loan in October 2016. Very slow process. Closing Disclosure closing date was on November 21, 2016. Disbursement date November 28, 2016. I was never late on any payment to my creditors. My payments were always made on time. Loandepot... Read More »
 
 
 
Review Posted 5/28/2016
Amazing service
The service I received was exceptional. Grant M. and Adrienne J provided excellent service from the beginning to closing. Seamless process and highly professionals at all times. I recommend their service with my eyes closed. Thank you Grant M. / A... Read More »
 
 
 
Review Posted 10/30/2015
Refinance
Doug was good but the rate was not great. Our processor was not very helpful. She was slow to return calls and answer questions. She did not tells us that our checks to pay our creditors would be mailed to us so we waited for two weeks wondering w... Read More »
 
 
 
Review Posted 9/16/2015
A Big Thank You to David and Tracy!
The loan process is something that causes much anxiety from the day we start to the day we finish! Thank you both for the courtesy and professionalism, not to mention the patience with me throughout the process! Thank you for answering all my q... Read More »
 
 
 
Review Posted 8/23/2015
LoanDepot was a God sent...better than the rest!
The experience was pleasant and the quality of service I received from LoanDepot was first class. No gimmicks, no lead-ons, no traps. The professionalism, courtesy, wealth of experience, and willingness to see the loan (REFI)process through shown... Read More »
 
 
 
Review Posted 4/15/2015
LoanDepot - Outstanding Customer Service and Efficiency!
I have been working with Daniel Conrad and Jerry O'Neill at LoanDepot for the past month to refinance my home and cannot say enough about the outstanding customer service I received. Both are top-notch professionals who work very, very efficiently... Read More »
 
 
 
Review Posted 4/7/2015
Tipping the hat to Loan Depot!
After a demoralizing experience with one of the "too big to fail banks", it was quite a pleasant surprise to deal with the pros at Loan Depot. Chase Dameron is superb. He managed to navigate my REFI seamlessly, in spite of construction issues in h... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (186) 696-59011 Address   226642 Towne Center Dr.
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   JuGomez@loandepot.com
Contact   New Contact Other  
 
 
 
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