LoanDepot

4.5 star rating Rating - based on 16 reviews & complaints
 
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Mortgage Loan Processors

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Customer Reviews, Ratings & Complaints
Review Posted 2/2/2017
Dennis Giakos
I found Loan Depot on line and interviewed lenders from several different companies. What stood out about Dennis was his upbeat, professional manner, and the fact that he did exactly what he said he would do every time he said he'd do something. A... Read More »
 
 
 
Review Posted 1/25/2017
Dennis Giakos
It was one of the best experience I ever had when refinancing. First I was skeptical as about this remote refinancing and not knowing the person at all. But, Dennis Giakos was awesome. He talks with respect, takes time to explain different options... Read More »
 
 
 
Review Posted 1/25/2017
Dennis Giakos
I refinanced by mortgage with Loan Depot. Dennis was the prime contact with whom I dealt. It was an outstanding experience working with him. He was helpful, knowledgeable and always went out of his way to help. He made my refinance experience subl... Read More »
 
 
 
Review Posted 1/25/2017
Dennis Giakos
Thank you very much for the excellent services you provided us. We really appreciate all the work you have done to make our refinace possible. Read More »
 
 
 
Review Posted 1/25/2017
Dennis Giakos got my VA Refinance Done at a Great Rate!
Dennis really helped me out with my VA Loan Refinance. There are inherently a lot of differences in terms of what is reported on the various documents (Truth in Lending, loan docs, etc...), but he kept me calm throughout the entire process. The lo... Read More »
 
 
 
Review Posted 1/25/2017
Dennis Giakos
We had a great experience with the Loan Depot specifically because of Dennis Giakos. Dennis was extremely knowledgeable, patient, and over-the-top friendly. He took the time on several lengthy phone calls to run different scenarios with us to find... Read More »
 
 
 
Review Posted 1/25/2017
Dennis Giakos, Lending Officer
Mr Giakos was a pleasure to work with in my refinancing. He was courteous and professional and timely in his responses. Very appreciative that he was my lending officer. Tom Howarth Portsmouth, RI Read More »
 
 
 
Review Posted 1/25/2017
Best customer service I've ever experienced.
LoanDepot gave me the best customer service I've ever experienced - on a par with American Express. Dennis Giakos did a superb job with my original application; when I called back (twice!) to modify the application he was genuinely pleased to assi... Read More »
 
 
 
Review Posted 1/24/2017
LoanDepot got the job done! Dennis Giakos was very efficient and extremely easy to talk to...
I am very happy with the service I got from Loan Depot. I'm a single mother without a lot of experience in finance and mortgages and the whole team at Loan Depot really held my hand the entire way. My lending officer, Dennis Giakos, took my inform... Read More »
 
 
 
Complaint Posted 1/6/2017
Refinance
I started the loan in October 2016. Very slow process. Closing Disclosure closing date was on November 21, 2016. Disbursement date November 28, 2016. I was never late on any payment to my creditors. My payments were always made on time. Loandepot... Read More »
 
 
 
Review Posted 5/28/2016
Amazing service
The service I received was exceptional. Grant M. and Adrienne J provided excellent service from the beginning to closing. Seamless process and highly professionals at all times. I recommend their service with my eyes closed. Thank you Grant M. / A... Read More »
 
 
 
Review Posted 10/30/2015
Refinance
Doug was good but the rate was not great. Our processor was not very helpful. She was slow to return calls and answer questions. She did not tells us that our checks to pay our creditors would be mailed to us so we waited for two weeks wondering w... Read More »
 
 
 
Review Posted 9/16/2015
A Big Thank You to David and Tracy!
The loan process is something that causes much anxiety from the day we start to the day we finish! Thank you both for the courtesy and professionalism, not to mention the patience with me throughout the process! Thank you for answering all my q... Read More »
 
 
 
Review Posted 8/23/2015
LoanDepot was a God sent...better than the rest!
The experience was pleasant and the quality of service I received from LoanDepot was first class. No gimmicks, no lead-ons, no traps. The professionalism, courtesy, wealth of experience, and willingness to see the loan (REFI)process through shown... Read More »
 
 
 
Review Posted 4/15/2015
LoanDepot - Outstanding Customer Service and Efficiency!
I have been working with Daniel Conrad and Jerry O'Neill at LoanDepot for the past month to refinance my home and cannot say enough about the outstanding customer service I received. Both are top-notch professionals who work very, very efficiently... Read More »
 
 
 
Review Posted 4/7/2015
Tipping the hat to Loan Depot!
After a demoralizing experience with one of the "too big to fail banks", it was quite a pleasant surprise to deal with the pros at Loan Depot. Chase Dameron is superb. He managed to navigate my REFI seamlessly, in spite of construction issues in h... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (186) 696-59011 Address   226642 Towne Center Dr.
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   JuGomez@loandepot.com
Contact   New Contact Other  
 
 
 
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