Sovereign Lending Group

4.8 star rating Rating - based on 108 reviews & complaints
We make every effort to provide the most cost effective and lowest interest rate home mortgages to our customers. Our company's business structure is built to keep costs as low as possible and pass the savings off to the consumer.  
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Sovereign Lending Group Categories
Mortgage Services
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Customer Reviews, Ratings & Complaints
Review Posted 11/12/2015
Mark F.
Joe was great to work with!
We were pleased with the service and professionalism of Joe Siribandan and Easton Urbano. It was a great experience and we will definitely call Joe again for our mortgage needs. Read More »
 
 
 
Review Posted 11/1/2015
Darrell W.
Thank you
My wife and I were in a bad 40 year loan at a rate of 7% and have been trying to refinance for some time. I heard about the Sovereign Lending Group over the radio one Sunday morning and thought I would give them a shot. Boy that was the best decis... Read More »
 
 
 
Review Posted 10/30/2015
Celine R.
. 1
. 0
Kudo to SLC team:
Thank you to ourmortgage Banker: Joshua Havner and Mortgage Banker/Assistant: Ryan Smith for helping us refinance after so many failed attempts with traditional banks. We will be back once our credit score improve to improve our rates again! Read More »
 
 
Business's response - by Daniel H.on 11/2/2015
Celine, on behalf of Joshua, Ryan, and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a great review. We will be pleased in the future to help you out again and we greatly appre... Read More »
 
Review Posted 10/22/2015
Laura Q.
Thank you Fred Brady, you promised it would work out and it did!
When we started our loan process I was 99% sure it wouldn't work as we had previously tried to refinance twice before to no avail. But Fred was a believer that it could be done and encouraged my husband and I to move forward with the process and I... Read More »
 
 
 
Review Posted 7/9/2015
Michael B.
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. 0
SLG did great work for us
My wife and I are both veterans. SLG perfected two re-fi's in the past 12 months! Special thanks to Penny Massey ! Read More »
 
 
Business's response - by Daniel H.on 7/9/2015
Michael, on behalf of Penny Massey and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a wonderful review! We appreciate you giving us the opportunity to work with you and it is... Read More »
 
Review Posted 4/27/2015
Vince and Sharon G.
. 1
. 0
Professional Sovereign Lending Duo
We had a fantastic duo working for us on our VA Streamline refinance. That duo being Penny Massey and Easton Urbano! The terms were as advertised, all questions answered with prompt responses. Both originator and processor were well versed on thei... Read More »
 
 
Business's response - by Daniel H.on 7/10/2015
Vince and Sharon, thank you so much for taking the time to write a review about Sovereign Lending Group, Penny Massey and Easton Urbano! We greatly take pride in our customer service, and appreciate your trust and enthusiasm to have had worked wit... Read More »
 
Review Posted 9/5/2014
Chris J.
. 1
. 0
Great Experience with Penny Massey at Sovereign Lending Group
I received something in the mail not too long ago about the IRRRL VA refinance program and was skeptical, but when I called and spoke with Penny Massey with the Sovereign Lending Group, she explained how it worked in great detail and answered all... Read More »
 
 
Business's response - by Daniel H.on 9/10/2014
Chris, on behalf of Penny and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a wonderful review! We are so happy to hear that she was able to help you and answer all your questi... Read More »
 
Review Posted 6/24/2014
Genevieve D.
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. 0
Steve Nieto, Sovereign Lending Group Incorporated Proactive and Professional
Steve proactively gave us a call to suggest a streamline refinance of our recent VA loan on a new purchase after rates had dropped. He promptly answered our questions/concerns about refinancing so soon after our initial purchase. He then managed t... Read More »
 
 
Business's response - by Daniel H.on 7/22/2014
Genevieve - Thank you for your kind words, on behalf of Steve Nieto, and everyone here at Sovereign Lending we thank you for your business. We are glad to hear that your experience with us was successful, and quick! We hope to hear from you in the... Read More »
 
Review Posted 6/24/2014
Russ C.
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. 0
Outstanding Service from Penney M. at Soverign Lending
One of the most challenging financial transactions most people undertake is the purchase or refinancing of their home. In a perfect world you can locate a mortgage company with professional, knowledgeable and detailed oriented employees, who repre... Read More »
 
 
Business's response - by Daniel H.on 6/25/2014
Russ and Pat, on behalf of Penny, her team, and everyone at Sovereign Lending Group, we would like to thank you for taking the time to write such a great review! We are so glad everything went smoothly for you and that we had the pleasure of assis... Read More »
 
Review Posted 5/6/2014
ANDREW D.
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. 0
A PROFESSIONAL AND A HIGHLY MOTIVATED TEAM
These two (Mr.Eddie Grijalva and Mrs.Stephanie Wood) professional, knowledgeable and highly motivated team, made my VA Loan process a total breeze. There were no critical situations, but just an ease of steps towards a pretty damn good closing. Wh... Read More »
 
 
Business's response - by Daniel H.on 5/8/2014
Andrew, thank you so much for taking the time to write a great review about Eddie Grijalva, Stephanie Wood and Sovereign Lending Group! We are so happy to have been able to help you and appreciate your business very much. Read More »
 
Review Posted 3/27/2014
Walt H.
. 1
. 0
Excellent service and communication. Penny and Billie made this process very easy!
I had been looking to refinance my rental property for the past 6 months and after speaking with numerous lending companies had almost given up. When I contacted Penny she made the process very easy and within 2 months the whole process was finish... Read More »
 
 
Business's response - by Daniel H.on 3/31/2014
Walt, on behalf of Penny Massey and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a wonderful review! We are so happy to hear that you were involved every step of the way and y... Read More »
 
Review Posted 2/21/2014
John G.
. 1
. 0
Sovereign Lending A++++for Refinancing
I can't say enough good things about my refinancing experience with Sovereign Lending Group. This was my 4th refi in the past 5 years and by far my best experience. Austin Hicks and Billie Shine are to be commended on an excellent job throughout t... Read More »
 
 
Business's response - by Daniel H.on 2/28/2014
John, I would like to thank you for taking the time to write such a wonderful review for Austin, Billie and the whole Sovereign Lending Group team! We are so pleased to hear that your refinance went smoothly and you had such a good experience with... Read More »
 
Review Posted 1/2/2014
Claudia C.
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. 0
Dawn Porter & her team are GREAT!!!
We recently refinanced our home with Dawn and she did what no other lender could! We were previously upside down on our home, but through Sovereign Lending Group we got refi-ed. They are excellent in all that they do! Thank you Dawn Porter! We wer... Read More »
 
 
Business's response - by Daniel H.on 1/3/2014
Claudia, thank you so much for taking the time to write a review about Dawn Porter and Sovereign Lending Group. We appreciate you giving us the opportunity to work with you and it is great to hear that the process went so well for you and you are... Read More »
 
Review Posted 12/6/2013
Cody J.
. 1
. 0
Arren nailed it!!!
From start to finish Arren made the process simple to understand. He never tried to give me any pleasure sales pitch, only my options available to me and left it to me to make an delicious. He helped educate me and went above and beyond anything I... Read More »
 
 
Business's response - by Daniel H.on 1/3/2014
Cody, thank you so much for taking time out of your day to leave such a great review! I am so glad to hear we were able to accommodate your schedule so well and keep the process moving along. On behalf of Arren Babayani and the entire Sovereign Le... Read More »
 
Review Posted 12/5/2013
Nathan F.
. 1
. 0
"No Brainer"
Going through the process shopping for a mortgage in itself can be a daunting task. In my case, I didn't know where to begin so I started on-line with a google search. I had an excellent credit score and good debt to income ratio so all the Banks... Read More »
 
 
Business's response - by Daniel H.on 1/3/2014
Nathan, on behalf of Arren and the whole Sovereign Lending Group thank you so much for the excellent review! I am so happy to hear that our customer service is what put us apart from the rest and you were so satisfied. We appreciate you giving us... Read More »
 
Review Posted 11/22/2013
DEBBIE C.
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. 0
Great job Arren!!
I worked with Arren Babayani at Sovereign Lending Group to refinance our home. He was great and very personable!! He provided excellent customer service from start to finish. He stayed in touch with me the entire time. He went thru our documents t... Read More »
 
 
Business's response - by Daniel H.on 11/25/2013
Debbie, on behalf of Arren, Jacqlyn, and the rest of Sovereign Lending Group, thank you so much for taking the time to write a review. It is so great to hear that Arren and Jacqlyn were able to help you with every situation and communicated with y... Read More »
 
Review Posted 11/12/2013
sandeep m.
. 1
. 0
Excellent customer service!
It was great working with Sovereign Lending Group. I recently did refinance with them and I had the most excellent service I could ever hope for!.I worked with Billie Shine(who is their loan processor) and Austin Hicks(who is their Mortgage Profes... Read More »
 
 
Business's response - by Daniel H.on 11/18/2013
Sandeep, thank you for taking the time to write a review about Billie Shine and Austin Hicks. We are so happy that the process was as easy as possible for you. We appreciate you giving us the opportunity to work with you and please let us know if... Read More »
 
Review Posted 10/30/2013
Cindy C.
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. 0
Professional, Trust, Communication best loan process ever.
Arren Babayani of Sovereign Lending answered my husbands email to inquire about re-financing our home the same day. I would recommend Arren to anyone who is looking to purchase or re-finance their home. He continually kept us updated, he answered... Read More »
 
 
Business's response - by Daniel H.on 11/18/2013
Cindy, thank you so much for taking the time to write a review about Sovereign Lending Group and Arren Babayani. We appreciate you giving us the opportunity to work with you and it is great to hear that the process went so well for you! Read More »
 
Review Posted 9/25/2013
Tilak M.
. 1
. 0
Best Out There!!!
Completed a request for refinance on Sovereign lending website and got a call right away. Worked with mortgage consultant Dawn Porter and Loan co-ordinator Rita Melrose, very professional and knowledgeable people. Dawn was very courteous and expla... Read More »
 
 
Business's response - by Daniel H.on 9/25/2013
Tilak, on behalf of Dawn, Rita and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a wonderful review! It is great to hear feedback from our clients and to know that your loan pr... Read More »
 
Review Posted 9/24/2013
Chad C.
. 1
. 0
Professional & Courteous Service; Fast, Easy & Efficient - Thansk Derek & Jacqlyn
I got my refi processed with Derek Sipe and Jacqlyn Garneau. They were very professional and courteous. We ran into a little snag that almost didn't get the loan through. However, Derek & Jacqlyn creatively worked out a loan, so that we can cl... Read More »
 
 
Business's response - by Daniel H.on 9/25/2013
On behalf of Derek, Jacqlyn, and the Sovereign Lending Group, Inc. team, I want to thank you for your great review! We are so happy to hear that they catered to your situation and stayed in contact with you through the entire process. We look forw... Read More »
 
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Additional Business Information
Hours   7:30- 7:30 Monday thru Friday Phone   (800) 817-0201 Address   18400 Von Karman, Suite 550
Irvine, CA 92612
Website   http://www.slgmortgage.com Email   tkuhn@slgmortgage.com
Contact   Taylor Kuhn Other  
 
 
 
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