Sovereign Lending Group

4.8 star rating Rating - based on 119 reviews & complaints
We make every effort to provide the most cost effective and lowest interest rate home mortgages to our customers. Our company's business structure is built to keep costs as low as possible and pass the savings off to the consumer.  
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Sovereign Lending Group Categories
Mortgage Services
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Customer Reviews, Ratings & Complaints
Review Posted 5/3/2017
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Wonderful experience.
I truly recommend Sovereign Lending. The very first time I called them I got to speak to a very polite knowledgeable guy name Nick Woods. He listed to my needs and went right to work. He was so amazing he walked me through everything. Everything h... Read More »
 
 
Business's response - by Daniel H.on 5/4/2017
Theresa, thank you so much for taking the time to write such a great review. Customer service is our top priority and we're so happy to hear your experience went so well. We wish you the best and hope we get the chance to work with you again in th... Read More »
 
Review Posted 4/25/2017
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Mahalo Sovereign
Exemplary Support- I want to take an opportunity to highlight my experience with customer support from representatives of Sovereign Lending Group Incorporated. Home buying and home refinancing can be a stressful experience, but my gratitude canno... Read More »
 
 
Business's response - by Daniel H.on 4/25/2017
Thank you so much for taking time out of your day to write us such a complimentary review! Customer service is our top priority and we're so happy that Nick and Easton made your loan process so comfortable. We wish you the best and look forward to... Read More »
 
Review Posted 4/4/2017
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Refi Experience
Just want to say what a great experience we had with your company and in particular with Kris Comeaux, who went above and beyond to make this second refi painless. I certainly appreciate the time and patience he used to guide us though the process... Read More »
 
 
Business's response - by Daniel H.on 4/4/2017
Dwight, thank you for taking the time to write us such a great review! Customer service is our top priority and we're so happy to hear Kris made your refinance so painless. We wish you the best and hope to work with you again in the future! Read More »
 
Review Posted 3/27/2017
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One word- Nick and easton are truly AWESOME!
I recently refinanced my VA loan to a lower fixed rate with Sovereign-Lending-Group-Incorporated. I was amazed at the exceptional personalized service that Nick Woods and Easton Urbano provided. As anyone can attest that with a busy work schedul... Read More »
 
 
Business's response - by Daniel H.on 3/27/2017
Rob, thank you so much for taking time out of your day to write us such a wonderful review. We agree that Nick and Easton are great assets to our company, and we are so happy to hear the process of your refinance went so smoothly. We wish you the... Read More »
 
Review Posted 3/27/2017
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Awesome service!
Used Sovereign for a VA loan purchase. The service was extremely prompt and professional. Rates were the best thing going at the time and I was able to expedite the closing processes.

Great work by Steve Nieto and Lisa Moreno, true assets to t... Read More »
 
 
Business's response - by Daniel H.on 3/27/2017
On behalf of Steve, Lisa and the whole team at SLG, thank you for the wonderful review! Customer service is our top priority, and we're so happy to hear everything was prompt and professional. We wish you the best and look forward to working with... Read More »
 
Review Posted 8/30/2016
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Outstanding services!
I refinanced my house with Sovereign Lending Group that offers great interest rate and services! Kevin Breen was my loan officer who guided me throughout the process. He explained things clearly and thoroughly and ensured that I have no doubt in m... Read More »
 
 
Business's response - by Daniel H.on 8/31/2016
Dear Peter, On behalf of Kevin and everyone here at Sovereign Lending Group, thank you for that wonderful review! Customer service is our top priority, and I'm so glad to hear that we were able to meet your needs. We wish you the best, and we loo... Read More »
 
Review Posted 6/29/2016
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Steven Nieto--Horrible Service
My loan officer was horrible. First he told me the process would only take 30 days. He recommended that i borrow money from my IRA to pay off some credit card balances to improve my credit score, so I did. I had 60 days to pay this back without pe... Read More »
 
 
Business's response - by Daniel H.on 6/29/2016
Mickey, Customer service is our top priority. Unfortunately we do not control the work of the appraiser and this is one of the reasons your loan was delayed. As you stated in your review, your credit score needed improvement which also caused a de... Read More »
 
Review Posted 6/3/2016
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Kenin Breen - You Are Real Pro
Everything you said would happen, HAPPENED! From our first call when you got tentative approval, until closing, it all clicked as you said it would. No one else had the knowledge, breath of options, and immediate estimates as you did. Thank you... Read More »
 
 
Business's response - by Daniel H.on 6/3/2016
Bill, on behalf of Sovereign Lending Group and Kevin, we greatly appreciate you taking the time to write this generous review! We thank you for you giving us the opportunity to work with you and it is great to hear that the process went so well. W... Read More »
 
Review Posted 6/3/2016
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Re-financed recently Kellie Peterson and her team were great
My process was quick and clean, very efficient and they did everything they said they were going to do. They were always ones step ahead of me. If rates go down in the near future, they will do again. Art Hayden Read More »
 
 
Business's response - by Daniel H.on 6/3/2016
Art, on behalf of Sovereign Lending Group and Kellie, we greatly appreciate you taking the time to write this generous review! We thank you for you giving us the opportunity to work with you and it is great to hear that the process went so well. W... Read More »
 
Review Posted 4/27/2016
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JOSHUA HAVNER - GREAT JOB AS ALWAYS - THANK YOU
I have worked with Josh on several transactions and found him to be a great person to deal with. I have closed two transactions with him and he has always been very easy to get in contact with, always has or can get answers to your questions in ad... Read More »
 
 
Business's response - by Daniel H.on 5/2/2016
Frank, on behalf of Joshua and everyone at Sovereign Lending Group, we greatly appreciate you took the time to write such a wonderful review! We are so happy to hear everything went smoothly for you and that we had the pleasure of assisting you. W... Read More »
 
Review Posted 4/20/2016
Exceeded my expectations
My mortgage refinance was fast and smooth. I would like to personally thank Ms. Annette Bui. Annette was responsive to my questions and kept me informed throughout the process. I'm very satisfied with the results and I'll definitely refer veterans... Read More »
 
 
 
Review Posted 11/12/2015
Joe was great to work with!
We were pleased with the service and professionalism of Joe Siribandan and Easton Urbano. It was a great experience and we will definitely call Joe again for our mortgage needs. Read More »
 
 
 
Review Posted 11/1/2015
Thank you
My wife and I were in a bad 40 year loan at a rate of 7% and have been trying to refinance for some time. I heard about the Sovereign Lending Group over the radio one Sunday morning and thought I would give them a shot. Boy that was the best decis... Read More »
 
 
 
Review Posted 10/30/2015
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Kudo to SLC team:
Thank you to ourmortgage Banker: Joshua Havner and Mortgage Banker/Assistant: Ryan Smith for helping us refinance after so many failed attempts with traditional banks. We will be back once our credit score improve to improve our rates again! Read More »
 
 
Business's response - by Daniel H.on 11/2/2015
Celine, on behalf of Joshua, Ryan, and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a great review. We will be pleased in the future to help you out again and we greatly appre... Read More »
 
Review Posted 10/22/2015
Thank you Fred Brady, you promised it would work out and it did!
When we started our loan process I was 99% sure it wouldn't work as we had previously tried to refinance twice before to no avail. But Fred was a believer that it could be done and encouraged my husband and I to move forward with the process and I... Read More »
 
 
 
Review Posted 7/9/2015
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SLG did great work for us
My wife and I are both veterans. SLG perfected two re-fi's in the past 12 months! Special thanks to Penny Massey ! Read More »
 
 
Business's response - by Daniel H.on 7/9/2015
Michael, on behalf of Penny Massey and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a wonderful review! We appreciate you giving us the opportunity to work with you and it is... Read More »
 
Review Posted 4/27/2015
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Professional Sovereign Lending Duo
We had a fantastic duo working for us on our VA Streamline refinance. That duo being Penny Massey and Easton Urbano! The terms were as advertised, all questions answered with prompt responses. Both originator and processor were well versed on thei... Read More »
 
 
Business's response - by Daniel H.on 7/10/2015
Vince and Sharon, thank you so much for taking the time to write a review about Sovereign Lending Group, Penny Massey and Easton Urbano! We greatly take pride in our customer service, and appreciate your trust and enthusiasm to have had worked wit... Read More »
 
Review Posted 9/5/2014
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Great Experience with Penny Massey at Sovereign Lending Group
I received something in the mail not too long ago about the IRRRL VA refinance program and was skeptical, but when I called and spoke with Penny Massey with the Sovereign Lending Group, she explained how it worked in great detail and answered all... Read More »
 
 
Business's response - by Daniel H.on 9/10/2014
Chris, on behalf of Penny and the whole Sovereign Lending Group, Inc. team, we want to thank you for taking the time out of your day to write such a wonderful review! We are so happy to hear that she was able to help you and answer all your questi... Read More »
 
Review Posted 6/24/2014
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Steve Nieto, Sovereign Lending Group Incorporated Proactive and Professional
Steve proactively gave us a call to suggest a streamline refinance of our recent VA loan on a new purchase after rates had dropped. He promptly answered our questions/concerns about refinancing so soon after our initial purchase. He then managed t... Read More »
 
 
Business's response - by Daniel H.on 7/22/2014
Genevieve - Thank you for your kind words, on behalf of Steve Nieto, and everyone here at Sovereign Lending we thank you for your business. We are glad to hear that your experience with us was successful, and quick! We hope to hear from you in the... Read More »
 
Review Posted 6/24/2014
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Outstanding Service from Penney M. at Soverign Lending
One of the most challenging financial transactions most people undertake is the purchase or refinancing of their home. In a perfect world you can locate a mortgage company with professional, knowledgeable and detailed oriented employees, who repre... Read More »
 
 
Business's response - by Daniel H.on 6/25/2014
Russ and Pat, on behalf of Penny, her team, and everyone at Sovereign Lending Group, we would like to thank you for taking the time to write such a great review! We are so glad everything went smoothly for you and that we had the pleasure of assis... Read More »
 
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Additional Business Information
Hours   7:30- 7:30 Monday thru Friday Phone   (800) 817-0201 Address   3540 Howard Way #200
Costa Mesa, CA 92626
Website   http://www.slgmortgage.com Email   dholtz@slgmortgage.com
Contact   Dan Holtz Other  
 
 
 
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