loanDepot

4.5 star rating Rating - based on 2032 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Our product lineup includes FHA, HARP, VA, and Jumbo loans.  
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loanDepot Categories
Mortgage Services
Financial Services
Mortgage Loan Processors

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Customer Reviews, Ratings & Complaints
Review Posted 9/19/2018
Derek Shane/Moriyah Samayoa
Did a great job on our loan. Appreciate all the help. Read More »
 
 
 
Review Posted 9/18/2018
Jenine Tamimi
My experience with Jenine and Loan Depot was surprisingly simple. Thank you for making this as seamless as it turned out to be. Read More »
 
 
 
Review Posted 9/18/2018
Jenine Temimi
I had a great experience with Loan Depot! Both Jenine Temimi and Carlos Tuscano were very helpful and friendly. I really like that almost everything was done thru email and their secure website and LOVED that a notary came to my house instead of h... Read More »
 
 
 
Review Posted 9/18/2018
Wonderful company and fantastic employees to deal with.
My experience from day one has been phenomenal. This was a huge decision for me. Both Alan Yu and Melissa Wethington were professional, personable, and compassionate in helping me to secure my loan. It has been a long experience since July 3, but... Read More »
 
 
 
Review Posted 9/18/2018
Jenine Tamimi (949)860-8023
Jenine went above and beyond to answer all my questions before we committed to LoanDepot. She even worked through the weekend when other loan companies didn't. Andres Chavarriaga kept the process quick and smooth, right up to the funding. Read More »
 
 
 
Review Posted 9/13/2018
Janine Tamimi 949-8608023
My experience with Janine and Helen at loan depot was extraordinary. Their communication and responses were very quick, I felt they were personable and friendly, and they were also expedient in processing my documents and loan. I was impressed, an... Read More »
 
 
 
Review Posted 9/12/2018
Jenine Tamimi & Erin Veltri
Jenine was my first contact at Loan Depot and what a great one she was. It was clear to me that she was a professional who cared about helping get us the best deal and she made life easy. Erin then put her shoulder to the loan wheel and with her p... Read More »
 
 
 
Review Posted 9/10/2018
Jenine Tamimi (949)860-8023
My first encounter with Jenine is very positive and very caring from what I gathered from talking to her on the phone. She's knowledgeable and knows her job to the fullest. She also showed me some things I didn't think about and I thank her for th... Read More »
 
 
 
Review Posted 9/8/2018
Mike Cleofe is WONDERFUL!
I had a very negative experience working with a different lender and when I switched to loanDepot, I was fortunate to have Mike Cleofe as my loan officer. He is very professional, friendly, thorough and competent! He kept his word and called me ev... Read More »
 
 
 
Review Posted 9/5/2018
Call Dennis Giakos at 949-860-4791 for 5 star customer service and support in getting a loan with loanDepot
Dennis is simply incredible! I cannot even begin to describe how grateful my wife and I are to Dennis for all his help, guidance, support, responsiveness, and availability throughout the process of getting a loan with Loandepot for our new home! D... Read More »
 
 
 
Review Posted 9/3/2018
A RETIRING OVER-BURDENED CUSTOMER REACHES OUT FOR HELP...
JENINE TAMIMMI WAS AN INCREDIBLE HELP TO ME IN OBTAINING A REFINANCE ON MY CURRENT LOANS. WITH A CONSOLIDATION OF MY CURRENT MORTGAGE AND A SECOND MORTGAGE TAKEN OUT TO PAY OFF CHARGE CARDS WITH MY PREVIOUS BANKER, MADE MY LIFE MUCH EASIER NOW. I... Read More »
 
 
 
Review Posted 8/22/2018
Excellent experience
We recently refinanced our home using Loan Depot.
The process was so easy and the people I talked with were extremely helpful. Fantastic customer Service, especially with my primary contact Shane Bakhtiari. Read More »
 
 
 
Review Posted 8/22/2018
Loan Depot #1
We have had multiple experiences with using Loan Depot and they never disappoint.
Shane and team worked very hard to get us where we wanted to be and was successful.

Awesome experience !
If you are looking for a great experience and excellen... Read More »
 
 
 
Review Posted 8/18/2018
ALAN YU - 949-470-6325. Amazing Customer Service!
We have been helped several times by Alan Yu. He has helped us refinance our home twice now, each time for a better rate and we have been able to cut years off our term. Our goal is to retire sooner than later and we are so grateful to Alan and hi... Read More »
 
 
 
Review Posted 8/17/2018
LoanDepot, Through Walt Proctor as loan officer, treated me well. They Deserve This 5 Star Review.
I just refinanced my townhome through LoanDepot. I was treated with well and with respect. The loan closed on the last day of my rate lock, so I closed at 4.25%. I was offered 5% and 5.25% with two other companies. One loan officer from another co... Read More »
 
 
 
Review Posted 8/16/2018
Derek Shayne (888) 337-6888 ad Christine Grier
Derek Shayne and Christine Grier are extremely pleasant and knowledgeable people with whom to work. They explained things in an easy to understand way and answered my questions simply and clearly without hesitation, and offered suggestions too. Fo... Read More »
 
 
 
Review Posted 8/10/2018
Derek Shayne and Susan Lim
The service and support I received from Derek definitely exceeds service excellence at its best! He made what I initially thought was a nerve wrecking process the easiest and most pleasant process ever! He was extremely thorough with the entire pr... Read More »
 
 
 
Review Posted 7/24/2018
MIP
Call Dennis Giakos for OUTSTANDING loan help! 949-860-4791
My purchase situation called for some "creativity" with the financing, and Dennis was just the man for the job! Everything was explained in detail by Dennis, and then Loan Depot's online process was great. Dennis was always available to answer any... Read More »
 
 
 
Review Posted 7/20/2018
Jenine Tamimi (949)860-8023
Jenine was very courteous, and helpful during the loan process. She responded quickly to my inquiries, assisted me on matters when I needed help and kept me informed as to the progress of the loan throughout the process. Read More »
 
 
 
Review Posted 6/28/2018
Jennie Tamimi
I have never worked with someone as kind, thoughtful and knowledgeable as Jenine. From the beginning I trusted her to take care of my refinancing needs
She assured me from our first meeting because it was by phone that I could trust her. I'm so g... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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