loanDepot

4.5 star rating Rating - based on 1968 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Our product lineup includes FHA, HARP, VA, and Jumbo loans.  
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loanDepot Categories
Mortgage Services
Financial Services
Mortgage Loan Processors

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Customer Reviews, Ratings & Complaints
Review Posted 11/21/2017
Loan Depot was Fantstic!
I wanted to Refinance my home loan since my earlier refinance didn't actually lower my monthly payment. Loan Depot said I qualified for a new Loan at a lower interest rate. Since I hadn't used my VA Home Loan Capability I qualified for a VA loan.... Read More »
 
 
 
Review Posted 11/19/2017
Amy Ransons 949-652-4117
Amy worked with me for the second part of my loan. She had all her “ducks in a row” and was very organized. She kept me informed of what step was next. I enjoyed working with her and she got me to the final stage to setting up the closing. You wil... Read More »
 
 
 
Review Posted 11/17/2017
Loan Depot is GREAT!
Published 13 hours ago couldn't be happier with my experience … couldn't be happier with my experience with Loan Depot,and especially my Lending Officer Dennis Giakos (949)860-4791.In my opinion he went above and beyond the call of duty,with... Read More »
 
 
 
Review Posted 11/10/2017
Refinance
James Chu was very helpful and friendly. Always willing to help when I had a question. I would recommend loan depot to my friends. Read More »
 
 
 
Review Posted 11/8/2017
Great experience again with Daniel Chadwell at Loan Depot.
Daniel Chadwell at Loan Depot has helped me with my mortgage needs twice now. Each time he was very informative, professional, prompt and worked hard to get me a great deal. I highly recommend Daniel and the team at Loan Depot. Everyone did a fant... Read More »
 
 
 
Review Posted 11/3/2017
VA Ref
Thanks to Bob and Ana for the ref. It was a fast one, very professional. At first I was somewhat nervous about doing business over the phone but Bob was honest and clear from the very first time. Thanks so much Read More »
 
 
 
Review Posted 10/31/2017
Alan Yu,949-470-6325 and Jennifer Chun, (949) 465-9083
I have had several dealings with Mortgages and Mortgage refinance needs with various companies over the years and none come close to the exceptional service of Loan Depot. After my experience with them, I will never go to another company again, ot... Read More »
 
 
 
Review Posted 10/28/2017
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Loan Depot - I don't bother with any other Mortgage Brokers but this one.
I wanted to take a moment to call out the outstanding customer service provided by Ms. Mia Cipriano and Mrs. Janine Tamimi (949) 860-8023 in the processing and closing of our ReFi with Loan Depot. This was our second time working with Loan Depot a... Read More »
 
 
Business's response - on 10/30/2017
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We truly appreciate your business. Read More »
 
Review Posted 10/26/2017
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loandepot refinance
i would like to thank loandepot with the refinance the 2 special ladies who work with me an my wife through this i know i was a pain sometimes. Jenine Tamimi an Zoe Harper they did a great job if i could give them a raise i would those 2 are fanta... Read More »
 
 
Business's response - on 10/28/2017
Thank you for sharing your feedback with us. We are always glad to hear when our team goes above and beyond for our customers. We appreciate your business. Read More »
 
Review Posted 10/26/2017
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VA Refinance
It's my pleasure to write this review regarding my experience with LoanDepot. Initially, when I received the little postcard in the mail I thought to myself "no way do I want to refinance my loan." However, after speaking to Jenine (Lending Office... Read More »
 
 
Business's response - on 10/26/2017
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business. Read More »
 
Review Posted 10/16/2017
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Alan Yu 949-470-6325
Alan did a great job taking care of us and our application. He was prompt in answering calls and emails and made sure to explain the process. We have had some hiccups during the application process, but he made sure to follow up with us through ev... Read More »
 
 
Business's response - on 10/20/2017
Thank you for sharing your feedback with us. We are glad to hear that Alan was able to take such good care of you. We thank you for your business. Read More »
 
Review Posted 10/15/2017
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Dennis Giakos (949-860-4791) - Loan Depot Review
Dennis was extremely helpful in working with us on our home loan. He spent a great deal of up-front time working with us explaining the process and options for various loan products that could work for our unique situation. This was for an out-of-... Read More »
 
 
Business's response - on 10/20/2017
Thank you for sharing your feedback with us. We are happy to hear that our team was able to assist you in such an important process. We truly appreciate your business. Read More »
 
Review Posted 10/12/2017
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Zoya Jamil rocks
I took a chance on loandepot to redo my refinance and was assigned to Zoya Jamil. I have to say she rocks as she was always accessible and informative during the process. She made sure I had all the knowledge I needed and if I needed help was alwa... Read More »
 
 
Business's response - on 10/20/2017
Thank you for sharing your experience with us. We are happy to hear Zoya was able to make this process easy for you. We thank you for your business. Read More »
 
Review Posted 10/6/2017
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Easy & quick
My name is John Peterson. I just worked with Mr Jalbert with Loan Depot. This is the easiest process I’ve ever walked through. The Customer Service is spot on and I also greatly appreciate the expertise. Thanks Loan Depot! Read More »
 
 
Business's response - on 10/6/2017
Thank you for sharing your experience at loanDepot with us! We are thrilled to hear that our team was able to make this process smooth and painless for you. We thank you for your business. Read More »
 
Review Posted 10/2/2017
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Dennis Giakos (949-860-4791) - Loan Depot Review
My name is Christene Gallego and I wanted to say this was the easiest loan I have ever applied for. Dennis Giakos and Julie Pang were great and helped me the whole way through the loan process. I would highly recommend both of them if anyone was a... Read More »
 
 
Business's response - on 10/3/2017
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business. Read More »
 
Review Posted 9/28/2017
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Loan Depot review
Loan Depot did an excellent job on our loan. Jennie Tammy was our contact and she called back many times before we decided to go and was very patient with us. Adrienne Johnson was was our loan processor and she was awsome answered many questions.... Read More »
 
 
Business's response - on 9/29/2017
Thank you so much for your feedback. We are happy to hear about the excellent customer service you received from both Jennie and Adrienne. We do apologize for any inconvenience you encountered throughout your loan process. We also appreciate your... Read More »
 
Review Posted 9/28/2017
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Dennis Giakos: 949-860-4791
Dennis was great. All around a wonderful experience, kept me informed the whole way. Jim Zanzucchi Read More »
 
 
Business's response - on 9/29/2017
Thank you for feedback. We are glad to hear what a great help Dennis was! We truly appreciate your business. Read More »
 
Review Posted 9/21/2017
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Johnny Lee
The loan officer was very professional and would be highly recommended He always called me back if I did not reach him . He answered any questions and always tried to help any way I needed. He broke down all parts of the loan professionally. The l... Read More »
 
 
Business's response - on 9/21/2017
Thank you so much for your feedback. We are glad Johnny was able to provide you excellent Customer Service, as that is taken very seriously at loanDepot. We thank you for your business. Read More »
 
Review Posted 9/20/2017
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Alan Yu - 949 470-6325
First and foremost, Alan Yu is the most knowledgeable Platinum Licensed Lending Officer I have ever worked with! He took the time to FULLY breakdown the entire process from start to finish. He was always available and if I left a voicemail, he qui... Read More »
 
 
Business's response - on 9/21/2017
Thank you so much for you feedback. We are thrilled to hear about the wonderful customer service that was provided by Alan. We will be sure to relay this onto his upper management. Thank you for your business, we look forward to working with you i... Read More »
 
Review Posted 9/15/2017
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Alan Yu 949-470-6325
We are so glad we decided to use Loan Depot for our refinance! Alan and Ricardo were so helpful and nice. They helped us with forms and computer problems etc. They explained everything that was going to happen and what we needed to do. They were v... Read More »
 
 
Business's response - on 9/19/2017
Thank you for your positive feedback. We're glad that Alan and Ricardo were able to provide you with excellent service.Thank you for selecting us! Read More »
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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