4.5 star rating Rating - based on 1984 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Our product lineup includes FHA, HARP, VA, and Jumbo loans.  
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Customer Reviews, Ratings & Complaints
Review Posted 1/12/2018
Kevin Lac -- Loan Depot/ Loan Officer
I'm a realtor in the Monterey Bay, Silicon Valley/Bay Area and I deal with many lenders and loan officers on a frequent basis. Kevin Lac is absolutely one of the best! He's provided exemplary customer service to me and my husband throughout our lo... Read More »
Review Posted 1/11/2018
Kevin Lac, Licensed Loan Officer Loan Depot
Kevin Lac is the most outstanding Loan officer I have ever had the pleasure in working with. (and believe me I have worked with many through more than a dozen refinances). Kevin Lac's patience, background knowledge, friendly personality, devotion... Read More »
Review Posted 1/2/2018
Daniel Sindell at LoanDepot
I can't say enough positive things about my refinancing experience w/ Daniel Sindell and LoanDepot. I've bought a dozen homes and refinanced a number of times in the past and have never had the process go so smoothly. I kept waiting for some glitc... Read More »
Review Posted 1/1/2018
Dennis Giakos: 949-860-4791
This has been the best loan process experience I have ever had! Dennis's communication skills is everything a customer would want - he was efficient, fast, and organized. Dennis went above and beyond every step of the way and made this process sea... Read More »
Review Posted 12/24/2017
My experience with LoanDepot
I just wanted to say thank you so much for all your help with getting my home reference. The experience was great, and James Chu and his team were amazing.They made the experience extremely easy and fast.They were very good and professional and ,M... Read More »
Review Posted 12/21/2017
ALAN YU 949-470-6325
Thank you Alan, Alex and John for your help in getting our refinancing completed. We tried once in 2016 but due to circumstances, we were unsuccessful. Then in Sep 2017 we tried again with success. We were successful because you worked closely wit... Read More »
Review Posted 12/18/2017
Jenine Tamimi (949)860-8023
I'm super satisfied with working with Janine from LoanDepot. I needed a quick cash for renovation work and she went above and beyond to get me the best rates and was able to refinance the entire loan as well. Most amazingly, I was able to receive... Read More »
Review Posted 12/13/2017
Janine Tamimi (949)860-8023
My experience with LoanDepot has been great. The loan staff, Janina Tamimi and Brittany Romaniolis, we're knowledgeable, helpful, friendly and prompt. I've never had a loan process so quickly and efficiently. Plus.... they'll follow up in 6 months... Read More »
Review Posted 12/9/2017
Being a first time Home refi Jenine Tamimi (949)860-8023 at Loan Depot was wonderful
Jenine Tamimi ans Sarabeth Wyns were awesome helping me thru the processes of getting my home refinanced. Jenine was able to get me a great rate and Sarabeth helped thru all the paperwork and final processes. Sarabeth was my contact and Jenine was... Read More »
Review Posted 12/7/2017
It was a very easy refinance. Thank you Alan Yu.
I am so happy that I did this refinance with Loandepot, and super glad that Alan Yu was the loan processor. Alan is very knowledgeable and keeps you informed throughout the process. I wouldn't dream of going to any other loan company for any futur... Read More »
Review Posted 12/7/2017
Patient and Helpfull staff
Jenine Tamimi : Was very helpful throughout the process. Even when I was short at times with her. Due to some unforeseen issues. That being the items she was requesting. frustrating me at same time misunderstood by me!.,aka lost in translation. Be... Read More »
Review Posted 12/7/2017
Loan Depot ReFinance - Great Decision
Jenine Tamimi was absolutely wonderful to work with. She walked us through every step of the way. Every aspect of the process went without a hitch. Jenine made us feel confident, comfortable and at peace with our decision to use Loan Depot right f... Read More »
Review Posted 12/6/2017
Very easy refinance
Andrew Kayes gave us excellent service and helped make our refi smooth and simple. He and Michelle Mehrabian gave us a great turnaround from first conversation to closing in 3 weeks. We were very pleased with the service. Read More »
Review Posted 12/5/2017
Jenine Tamimi (949)860-8023 at Loan Depot is AMAZING!
Jenine Tamimi (949)860-8023 at Loan Depot is AMAZING!! She makes it so simple to understand, no hidden agenda, and works with whatever you have to get you the best possible loan available. She is prompt, has ANAZING Customer Service and I would no... Read More »
Review Posted 12/4/2017
James Chu was magnificent when I was applying for my loan. He listened intently and made me feel like I was the most important customer on his schedule ! Please call James Chu at Loan Depot !!!! Read More »
Review Posted 11/29/2017
Great Customer Service
James Chu worked with me and helped me get a refinance I didn't even know I could get for my home. He was very helpful every step of the way to get me and my family the best loan we could get. I am very thankful that he was able to get this done f... Read More »
Review Posted 11/21/2017
Loan Depot was Fantstic!
I wanted to Refinance my home loan since my earlier refinance didn't actually lower my monthly payment. Loan Depot said I qualified for a new Loan at a lower interest rate. Since I hadn't used my VA Home Loan Capability I qualified for a VA loan.... Read More »
Review Posted 11/19/2017
Amy Ransons 949-652-4117
Amy worked with me for the second part of my loan. She had all her “ducks in a row” and was very organized. She kept me informed of what step was next. I enjoyed working with her and she got me to the final stage to setting up the closing. You wil... Read More »
Review Posted 11/17/2017
Loan Depot is GREAT!
Published 13 hours ago couldn't be happier with my experience … couldn't be happier with my experience with Loan Depot,and especially my Lending Officer Dennis Giakos (949)860-4791.In my opinion he went above and beyond the call of duty,with... Read More »
Review Posted 11/10/2017
James Chu was very helpful and friendly. Always willing to help when I had a question. I would recommend loan depot to my friends. Read More »
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Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
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