TrustLink News for Fry's Electronics

jonathan l. posted a review

Sat, 22 Oct 2011 00:00:00 GMT

Frys has good deals (generally speaking) so I still shop with them. This store is not their best, I usually go to the one in city of industry. Fry's does have some poor customer service policies in some cases, but I have yet to be a victim of the bad policies so my experience has been relatively good so far. I usually run here to get network cables for cheap if I forget to order from Monotone (even cheaper, based in Rancho Cucomonga). Overall, a good store for eelectronics! Read More »

Mark M. posted a review

Thu, 10 Mar 2011 00:00:00 GMT

I filed a complaint with the BBB against Fry's and they did some sneaky stuff. They charged my credit card for the loaner laptop while I was waiting for a response from Fry's. Then, they never even got back to me. I have had to chase them down to get anything. Basically I purchased a 3 year warranty on my laptop. If an error that requires a repair happens 4 times and its the same failure they are supposed to replace the laptop free of charge. Mine failed three times and spit out the same erro... Read More »

Ken T. posted a review

Tue, 22 Feb 2011 00:00:00 GMT

I tried to get help in the camera dept and their customer service people have no idea what they are doing or know anything about technology. I had a gift certificate so I wanted to buy my camera there so i went home did a lot more research and came back to look at two cameras. Both of the display models had dead batters so i couldn't even preview the onscreen menus etc. Worthless. Better off buying online if you can. Read More »

J H. posted a review

Fri, 01 Oct 2010 00:00:00 GMT

You can get a much better deal on the internet and at other retailers. Good luck trying to get any information from their website. It is not user friendly and works very hard to point you to their specials. This can be a good thing but only if you can also find what you need. The search utility is useless and many times, their categories don’t make sense. In addition, when I have gone into the stores, I typically know more from doing a cursory internet search than their sales associates. Fry’... Read More »