TrustLink News for Patio Pacific, Inc.

Annette R. posted a review

Tue, 14 Aug 2012 00:00:00 GMT

I ordered a Cat Mate small door that was described as fitting glass, wood or screen doors in May of 2012. It took some time to get it installed because I went out of town for a month and then had to wait for my handyman to install it. Three months passed and when my handyman went to install it he found it was not at all designed for screen doors. I phoned the company and asked to return it, but was told there would be a restocking fee as well as postage to send it back. I explained that it wa... Read More »

Daniel M. posted a review

Mon, 28 Sep 2009 00:00:00 GMT

I ordered a dog door and wall kit online. Both were indicated to be in stock and shipped the next day. I ordered upgraded shipping to have the order quick for a week off of work to work around the house. A week later nothing arrived and there was no word from the company. I called to find out what was happening, the CS rep told me one of the items was back ordered and would be shipping any day. She offered no help or other solution to help me. Bad CS rep! Now I have the time to install bu... Read More »

Mary H. posted a review

Mon, 09 Jun 2008 00:00:00 GMT

I did a lot of shopping around for a pet door, and took a look at friends' pet doors. None of them satisfied me that they would be truly weatherproof and keep the cold out (as well as the heat, the bugs, etc). Then I saw the Patio Pacific Endura Flap pet door and it was just SO much better than any pet door that I ordered one immediately. I've not been disappointed. It does a fabulous job of keeping out the cold. This past winter in the upper midwest really put it to the test, and it p... Read More »