TrustLink News for Compulink Business Systems

Alvin L. posted a review

Sun, 10 Apr 2011 00:00:00 GMT

I have had Compulink Eyecare for over 10 years now. It's one of the biggest regrets I've had. The program fails regularly. The customer support is horrible. They can never help you at the time of the call. They always have to call you back (at their convenience), which never works for me because I am busy seeing patients when they do call back. On top of that, they are often rude. I have resorted to hiring a computer tech to help me through the issues with the program, and am presently shoppi... Read More »

Sandra C. posted a review

Mon, 06 Dec 2010 00:00:00 GMT

12/27/2010 So I called Compulink again this morning, to ask how I can get the program to charge tax on non-prescripton items. Simple enough, would't you say? In the real world, yes -- but we are in the CompuStink after all. I end up talking to "Martin." For each question I asked, he put me on hold for 5 - 10 minutes at a time to "check" with HIS technical lead. For half the questions I asked, Martin came back with an unrelated answer, which I had to ask to clarify. Of course, this meant c... Read More »