TrustLink News for The Genetic Testing Laboratories, Inc.

Valerie L. posted a review

Thu, 10 Jul 2014 00:00:00 GMT

The customer service rep who assisted me was professional and kept me informed of everything throughout the process. I found the people who helped me to be informative, articulate and clear in their instructions. I would definitely recommend GTL to anyone! Read More »

Jennifer G. posted a review

Wed, 26 Mar 2014 00:00:00 GMT

I was told conflicting information from four different people. The customer service woman who answers the phone is the worst to give information. I had a 96 something match then was told I had to add a mother. Then it came back a zero match. They wouldn't recheck the results or testing fir errors. Said the alleged father is related to child and father .. Only the err was no other father in the family as a possibility. It took extra money to do test. The ship times never arrived as they shou... Read More »

Jennifer M. posted a review

Thu, 14 Mar 2013 00:00:00 GMT

So I have had two expierences with this company, first was Feb of 2012, my daughters alleged father paid for his twin brother to take a familial test with my daughter because he was out of the country, test came back 89.99% positive they were related. Then this year alleged father finally takes a test from another lab and the results were that he wasn't the father. So I had a second man take a paternity test of Feb. 2013 and those results were positive. So could some oneeexplain to me how t... Read More »

Kathy H. posted a review

Mon, 04 Mar 2013 00:00:00 GMT

We bought the GTL test to see if our son needed to fight for parental rights when his former girlfriend had a baby. The GTL test showed he was NOT the father. Then the girlfriend gave our son's name to the ORS to collect child support so the State paid for another DNA test with a different company. The results were identical. They obviously know what they're doing. The instructions were clear and easy to follow. We had results within a week of sending the samples. Keep in mind that even WITH... Read More »

stephanie h. posted a review

Thu, 25 Oct 2012 00:00:00 GMT

me and my daughter was tested in 2009. my daughter father went through gtldna to see if he was the father. long story short the results came back that he is not the father. i knew that was wrong. he took that result to child support and they didnt want to test us when i told them it was not correct. after 6 months went by they finally test us and he IS the father. gtl dna dont want to do anything about this. dont go to this company. someone is the blame for that fraudulent test result. if you... Read More »

Victoria F. posted a review

Wed, 26 Sep 2012 00:00:00 GMT

They collected DNA of New York residents, knowing fully well what they did is illegal. NYS required all NY residence conduct legally binding tests only. I wonder what other things they do in the labs. Makes me question their accuracy. Read More »

Mary W. posted a review

Tue, 04 Sep 2012 00:00:00 GMT

They keep your money if you don't get the test done if the other person backs out!!!! Poor Customer Service!. Read More »

Jeff R. posted a review

Tue, 15 Mar 2011 00:00:00 GMT

Thank you GTL for providing quick reliable answers to paternity testing. Best advice I ever received from an attorney "get a dna test!" Thank you for providing reliable testing so I could answer once and for all, am I the father? The safeguards provided for my piece of mind were the main selling point. I appreciated the detailed directions that came to both me and parent of the alleged child, the pre-paid Fed-ex envelope provided to both of us, the detailed consent forms that I knew were p... Read More »

Joanne J. posted a review

Tue, 17 Mar 2009 00:00:00 GMT

3-6-09 We ordered a legal Missing parent test. We followed the directions to the letter and we received our results in 3 business days with no problems. We are satisfied that the company does a good job. We called, as they suggested, before we mailed to make sure that we had everything right. We needed one more item so the phone call is important. 3-17-09 Read More »

ray posted a review

Tue, 01 Apr 2008 00:00:00 GMT

I want to thank gtl for their fast and accurate service. I am extremely satisfied with my results. Read More »