TrustLink News for Home Buyers Safeguard, Inc.

Kevin R. posted a review

Wed, 01 Jan 2014 00:00:00 GMT

Home Buyer's Safeguard was used for my home inspection about a year ago. They only found minor issues with the home. In the year since then, the roof has leaked in 4 locations. It needs to be completely replaced, I had several companies come out to give me estimates and they were all surprised that the home inspector did not have any issues with the roof. All the roofing companies also pointed out that the sleepers on the decking on the roof were installed backwards and blocked the floor of... Read More »

Jack S. posted a review

Mon, 03 Sep 2012 00:00:00 GMT

Buyer of my 1,050 sq ft frame house wanted home inspection. At realtor's suggestion I used Home Buyers Safeguard (HBS). Inspection report of 7/9/12 listed small problems (rust on swamp cooler, leaky faucets) but said "Kitchen floor buckling; Recommend consult with Structural Engineer to determine if floor resting on soil." It could not have been true because house sits on a crawlspace, but HBS refused to discuss the report until follow-up inspection. On 7/11/2012 buyer reopened negotiations a... Read More »

Pamela F. posted a review

Sat, 06 Dec 2008 00:00:00 GMT

I have not filed a complaint because I do not believe it would get me the solution I need, just more excuses. Not only is the Home Buyer Safeguard Warranty program a scam, it is not established to "Safeguard the Buyer", at all, only a company looking out for their own best interests. My issue was the Water Heater, after 30 days of taking off work to meet contractors, who seemed to only blame the last guy or the HBS inspectors, nothing was resolved. My Water Heater had many issues, no hot wa... Read More »