TrustLink News for Mwave.com

Jack S. posted a review

Mon, 25 Apr 2011 00:00:00 GMT

Bought (2) 4 GB USB Flash Drive. Found they are only 1 GB fake USB drives. Will never buy from mwave again. Read More »

jianre h. posted a review

Wed, 23 Mar 2011 00:00:00 GMT

on 11/22/2010 I ordered this IDE adaptor. then I received the wrong item a week later, I called and shipped the item back, was promised a replacement item will be send via invoice # CS-1278607 on 11/30/2010. 3 weeks on 12/20/2010 later I have not received the item, i called and was told the item was OOS at the time and was again given another invoice #CS-1280970 1/5/2011 I called again telling them I have not received the item. They said they will file a claim with UPS. 2/17/2011 I call... Read More »

Sara V. posted a review

Mon, 14 Mar 2011 00:00:00 GMT

It was my understanding that I purchased an ET-LAX100 replacement lamp, which is the lamp specified in the owner's manual for my projector. It also states on my mwave.com order: "Projector Lamp ET-LAX100 for Panasonic PT-AX100, PT-AX100u, PT-AX200, PT-AX200E, PT-AX200U, TH-AX100" This lamp is described on the mwave.com website to have a lamp life of 2000 hours. The product that I received was inferior quality (the customer service department now says that they supplied a generic lamp) and it... Read More »

Cynthia H. posted a review

Mon, 15 Nov 2010 00:00:00 GMT

We were very disappointed with both the product we purchased from Mwave as well as the customer service we received. According to Mwave.com we ordered an OEM toner cartridge. Unfortunately, we received a generic toner cartridge instead. When we went back to the site to review our order, suddenly the item number we ordered had a new product description stating that it was a generic cartridge. We never received communication from Mwave informing us of this error on their website or with our ord... Read More »

Roberta C. posted a review

Thu, 14 Oct 2010 00:00:00 GMT

Do your self a favor and do not deal with Mwave.com I paid $185.00 for a projector bulb. The bulb only lasted 90 days (all other bulbs from other websites lasted a year) and even though the bulb had a 90 day warranty, it seems the warranty starts the day you order the bulb, not the day you receive the bulb. I have e-mailed and faxed the owner for the past two weeks with absolutely no reply after trying to chat on-line with customer service. Customer service had already told me that the o... Read More »

Dustin S. posted a review

Thu, 30 Sep 2010 00:00:00 GMT

Years ago I purhcased a CPU from this company, and was pleased. A few weeks ago I purchased a lamp for my DLP TV, which was rated for 6000 hours. The lamp cost $100, and $10 to ship. Less than a week later the lamp failed. MWave would only refund my $100, and required me to return ship it to them, when it was obvious that the product they sold was defective and should have lasted years and not days. So basically I lost 20% of the original purchase price of the item, simply because MWave refus... Read More »

Reeve F. posted a review

Thu, 07 Jan 2010 00:00:00 GMT

Mwave.com accepted an on-line order from me on Saturday evening; later that night, it was held due to a "verification" issue. On Sunday, my American Express card was charged the full amount ($1,776.08) even though the order was held (although the bill-to, ship-to, and credit card addresses matched, the telephone number I supplied did not match the telephone number on my AmEx account). In short: even though my order was held due to a "credit" problem, Mwave.com charged my credit card for th... Read More »