TrustLink News for DNA Specialty Incorporated

KASEY M. posted a review

Sun, 09 Feb 2020 00:00:00 GMT

These guys sell the worst quality wheels I have seen in 30 years in the wheel business and the worst vendor I have had to try to care of the problem, but their problems are just beginning. DO NOT BUY FROM THESE CROOKS!!!!!!!!!!!!!!!!!! Read More »

richard d. posted a review

Fri, 19 May 2017 00:00:00 GMT

in 2015, I purchased a set of fat spoke wheels for a customer. received the wheels, mounted the tires and the chrome peeled right off the front wheel BIG flakes too. called customer service, was told to send pictures and other info. did so.....nothing. called again and was told to re-send pictures and other info. did so.....again no response, then again, no response. went to my sales rep, and he asked customer service to respond...... again nothing. e-mailed my sales rep again, he tried again... Read More »

russell h. posted a review

Thu, 26 Jan 2017 00:00:00 GMT

Do not waste your money with this company. Byron Is a horrible rep who can barely speak. Trips over his own words and has trouble keeping his lies straight. DO NOT WASTE YOUR MONEY ON THIS CRAP PRODUCT Read More »

bruce r. posted a review

Mon, 11 Jul 2011 00:00:00 GMT

Do not buy DNA wheels, customer service s---s.Sent me the wrong year wheels and have spent 1 month trying to return them.Had to call my credit card company to get credit.On the invoice it list my year bike 1996 and the wheels are for 2000 and up, and they seemed suprised they didn't fit Read More »

Matt M. posted a review

Wed, 11 May 2011 00:00:00 GMT

I would not do business with these people ever again. If you are a Harley guy wanting to get a good deal on wheels, do not fall in to this. I am that guy, and regretting every minute of it. I can't get a response from them, and when I do get someone on the line, they act like I'm out of line for calling and wondering where my 4 week overdue wheels are. Don't do it. Spend the extra couple hundred bucks, and get your wheels from someone who will actually talk to you, and ship your wheels in th... Read More »

Anne R. posted a review

Tue, 21 Dec 2010 00:00:00 GMT

DNA Specialty Incorporated 1415W. 178th St. Gardena,CA 90248 Tel is : toll free @ 1-800-608-4446 or 310-767-4070 Our Company has been a Dealer for DNA Specialty Incorporated since 2005 our Sales Guy Named Paul J, Choi o yea His Dad James Owen the Company so you all know and Alex is VP . As some of you may know DNA Offers MFG services for Compamy's in the Motorcycle ind. They Say Send us your IDEAS and we can make them for you . Well I Did just That ! The NEW TRIKE KIT or Roller was my Idea... Read More »

todd t. posted a review

Wed, 21 Jul 2010 00:00:00 GMT

WOW! I was doing business with this company for a long time and billing has always been a nightmare. You best keep very good records and you might be lucky to figure it out when they decide to bill you a year later for the 2nd time. The turn over of workers is crazy. Dirt wheels were cracking, spokes breaking, wheels egging. Get everything in writing before you do any transactions. Do not give your credit card to anyone there. Todd Straight Line Motorsports Read More »

frank f. posted a review

Fri, 16 Jul 2010 00:00:00 GMT

I've Had nothing but great experiences with DNA specialty. They have a great product line with very competitive prices. My sales rep, Mike, has always given me excellent customer service and has gone above and beyond to ensure all orders arrive on time. Read More »

Gustavo H. posted a review

Tue, 13 Jul 2010 00:00:00 GMT

This company took my money sold me the incorrect item then failed to refund after I returned it, they still have my wheels. After all the calls and trying to be nice I found out that some employees feel bad about the way costumers are treated...This company is the worst I have ever dealt with and would never recommend them to anyone! I gave them every chance to make things right but they know they got you when they have your $$$$. Goes around....Comes around! Read More »

robert a. posted a review

Mon, 19 Oct 2009 00:00:00 GMT

This company is horrible.. not only do they not take care of their customers. they will charge a customer's credit cards for orders that are not ready, and merchandise that they don't even have. they can't even pay their employees on time!! let alone refund anything. DNA Specialty,Inc. is too busy trying to figure out how to TAKE money from their customers. than getting what their customers purchased, to them. this company breaks many laws. i don't know how they have gotten away with it fo... Read More »