TrustLink News for Sarraf Jewelry, Inc.

Evan R. posted a review

Tue, 14 Aug 2018 00:00:00 GMT

Ring I was sent did not match the website photos or description. It was supposed to be a heavyweight ring but weighed significantly less than the metal weight listed on the website (and that is taking into account the 5% variance they list on the website). The ring was also almost 10% narrower than the listed width on the website. Pretty clear they are substituting cheaper items and hoping folks don't notice. Read More »

KATE F. posted a review

Fri, 24 Jun 2016 00:00:00 GMT

"EXCELLENT QUALITY .. EXCELLENT SERVICE .. COULDN'T BE HAPPIER! I have a LOT of high end jewelry but I wanted a new pair of simple gold hoop earrings. I went to a local jewelry store I frequent often .. showed them the hoop earrings I was wearing .. told them I merely wanted same diameter .. BUT a wider width "look". They measured my current hoops .. said my current hoops were 3mm wide and 30mm diameter. That what I was looking for was 4mm wide and 30mm diameter .. that for my petite size a 5... Read More »

Scott B. posted a review

Sat, 02 Mar 2013 00:00:00 GMT

Purchased a 14k 10g solid gold bangle from them for my fiancee as a birthday present. When I received the item and weighed it, it was only 7g. Thats a 30% and $100 difference. Company has not responded to my email and there is not enough time to find a replacement elsewhere before the date arrives. Also, don't be deceived by the free 2-day shipping. It's useless when they don't fulfill the order for 5 days. False advertising.. stay away! Read More »

Consumer posted a review

Tue, 10 Apr 2012 00:00:00 GMT

Recently I received a ring that I purchased from sarraf.com (18k White Gold Contemporary Comfort Fit Band 7.5mm). However, there was a stamp inside the ring “Benchmark® 14K” (the company manufacturer). This ring supposed to be a solid 18K White Gold and not 14K. I addressed this issue by e-mail with sarraf.com and I was told that it was a mistake. I was told to return the wrong ring back to them and that they will send an 18K ring to me. I mailed the 14K ring back to sarraf.com as I was instr... Read More »

Alex f. posted a review

Wed, 16 Nov 2011 00:00:00 GMT

Sarraf jewelry is a terrible company. Buy at your own risk. They sold me a diamond pendant which turned out to be of very low quality and worht nothing compared to what they said it should. i returned it and boguth from somewhere else. Do not buy from Sarraf.com Read More »

anthony t. posted a review

Tue, 11 Oct 2011 00:00:00 GMT

This was my first purchase online so I was really nervous about going through with it, but I decided to take a chance and so glad I did. Sarraf jewelry was a pleasure to do business with and will be purchasing more jewelry very soon. When I recieved the chain I purchased I took it to my local pawn shop to test and weight it. All tests and weight came back perfect and it looks fantastic. I definitely recommend this company for anyone who wants the best deal and best quality merchandise online.... Read More »

Tommy T. posted a review

Thu, 17 Feb 2011 00:00:00 GMT

This is a great company, had a issue with the chain i ordered sent the chain back for another one, this company is a excellent company they are going far and beyond to help me, will continue to buy my jewelry needs from Sarraf from now on. Thank you Read More »

Sharon posted a review

Tue, 26 Feb 2008 00:00:00 GMT

Sarraf is an excellent company to order from, I just received the items I ordered and they arrived as promised and are gorgeous. I am very happy with this company and their jewelry. The color, weight, and design are exceptional. I ordered a filigree ring and a 22" 18K chain and they are both stunning. Their customer service is very accurate and efficient too, they answered my emails quickly. Thank you Sarraf, you are my merchant of choice for gold jewelry. Read More »