TrustLink News for Gravity Defyer, Inc.

Dan F. posted a review

Mon, 12 Dec 2022 00:00:00 GMT

Definitely the worst feeling shoes I've ever had on. It feels like I'm wearing a pair of high heeled bricks on my feet! I should have returned them for a refund right away, but I thought I would give them a fair shake. I imagine I've put 15-20 miles on them so far, and they have not gotten any better. I can't imagine anyone giving these shoes a good review. Maybe I got factory seconds are knock offs! Read More »

V H. posted a review

Fri, 04 Nov 2022 00:00:00 GMT

The Good: The shoes are great! I give them 5 stars. I wear the Mighty Walk shoes as I am a walker. Very comfortable (takes a few days to get use to). The tread wears a lot quicker than the New Balance I use to wear, but I still get a good 6 months use out of them walking every day. The Bad:(which is why I rate them only 1 star - it would be no stars if it was offered). Gravity Defyer IS NOT easy to do business with if you have an issue with their shoes. Their customer care group is absolutely... Read More »

Randall W. posted a review

Mon, 13 Sep 2021 00:00:00 GMT

Purchased 2 pairs of shoes from this company and all went well in the beginning. My shoes started out with a clicking noise when I walked. I sent an email because their website support did not work. I never received a reply. A couple of weeks later, I noticed the the leather had split away from the side of shoe where the eyelet leather is sewn in. Another attempt to file a case with their support and no answer. After a week, I called and finally go through to a representative who issued an RM... Read More »

Jeremy R. posted a review

Wed, 02 Jun 2021 00:00:00 GMT

I have been waiting for almost TWO MONTHS for my shoes to be returned after I requested a larger pair. The customer service employees have no idea why my shoes have not been sent to me and they are not doing anything to send me my shoes. I have now filed a complaint with my bank regarding the charge for the shoes and I have received no communications from Gravity Defyer. I used to be a loyal customer, but not anymore. Read More »

matthew h. posted a review

Tue, 08 Sep 2020 00:00:00 GMT

Whatever you do, do not buy from this company. They advertise a return policy but unless they are"like new" you can't get a refund. Which means that, if you wear them at all, you are screwed. No respectable company works like this. Read More »

Richard I. posted a review

Mon, 29 Jun 2020 00:00:00 GMT

I purchased a pair of the Mighty Walk and they just didn't help, so I called and explained and was told to return them. I waited for over a month after I returned them and received nothing, so I called but could not get through, kept getting disconnected, nice system they have. Finally after I sent an email threading to contact the California Attorney General, I received an email. They stated the shoes were not returned in New like condition and therefore they could not refund my money, but h... Read More »

Paula R. posted a review

Thu, 08 Nov 2018 00:00:00 GMT

I purchased the shoes month ago. I never received the shoes but the money was out of my account at the same day of the order on-line, 34 days ago. No customer service help at all, no supervisor, no manager to deal with it, was treated like a "hot potato" case. Stressful experience buying from Gravity Defyer and I need to give "1 star " because "zero star" is not available. I'M NOT RECOMMEND. Read More »

Phillip D. posted a review

Wed, 05 Sep 2018 00:00:00 GMT

I really wanted to love these shoes, especially at $150 a pair. I received them and read all the instructions that said they were more difficult to break in while you adjust to them. Well, after 12 weeks and over 150 miles of adjusting to them, it just never happened. They feel like bricks an and I tried just about every combination of inserts and orthotics, and they are still uncomfortable and my feet hurt. It was a great idea, that proved to be not well thought out. Save your money, they ar... Read More »

Bob R. posted a review

Sat, 25 Nov 2017 00:00:00 GMT

I purchased G-Defy Shoes spring of 2017. Within a month the heel separated from the shoe body. I contacted customer service and had to deal with that, but they sent me new shoes to replace the ones that were bad. Guess what the Replacement pair came apart at the heel also in October. I am arthritic so it is not like I wear the shoes daily, they still look new. I don't run or anything in them, I wanted them because of therir claim that they help arthiritic and diabetic perople, Well I say don... Read More »

Rena S. posted a review

Thu, 19 Oct 2017 00:00:00 GMT

I purchased a pair of gravity defyer shoes and I have had them for 6 months and now the left one has a clicking sound in it. I am not happy because these shoes were not worn to do any type of exercise, running or anything to make them become defective this soon. I work in a grocery store on wood floors and cone home and pull them off. I have skechers that have lasted 2 years and I payed way more for these than the skechers. Read More »

Peggy A. posted a review

Sat, 22 Oct 2016 00:00:00 GMT

I ordered some of Gravity Defyer shoes early this year. Took a while to get them and when I did, they were not the right size (my problem not knowing how their sizing worked). I returned them for exchange, and also a not-quite duplicate order that they mistakenly sent me. So I waited and waited, thinking they would arrive in time for my trip so I could wear them. Turns out that they had closed my order when I returned them and I was not going to get any. I ordered again and this time they did... Read More »

Julia E. posted a review

Mon, 10 Oct 2016 00:00:00 GMT

I use gravity defyer sneakers exclusively. I have bad knees and the shoes make it possible for me to play tennis and walk around all day with no problems in knees or back. Sizes vary and I have had to buy the sneakers in a larger size than I usually use. Sometimes I have to exchange them if the size does not work. I have had no trouble returning. Read More »

Gene H. posted a review

Tue, 04 Oct 2016 00:00:00 GMT

Own four pair. Shoes offer highly cushioned walk. Extra height of heels due to springs can cause stability issues. Minor relief for neuropathy. Leathers uppers are cheap quality. Workmanship OK. Minimal product description on website: uppers on last pair of casual shoes have paper thin layer of leather (synthetic?) over fabric which cracked and is peeling off after a few months. Customer service says shoe "out of warranty". Will not address poor quality of materials. Offered discount on next... Read More »

Kirsten S. posted a review

Fri, 03 Jun 2016 00:00:00 GMT

I bought a pair of shoes at the outlet store. I was told I could return them. When I tried to do so a week later, I was told I could not return them. A nice young man, who said he was a manager at another store, told me I could exchange them and he would have the company mail them to me. How nice, I thought, now that's service. When I hadn't receive the replacement shoes, I called him and he told me that he didn't work for the company anymore. I didn't have a good feeling about the issue and... Read More »

Dennis H. posted a review

Tue, 10 May 2016 00:00:00 GMT

I'm sorry, but I MUST write a negative review after 5 tries. The return policy is fine (as opposed to the other reviews posted) as they should be at the cost, BUT.....this is the fifth pair of their shoes that start off inCREDibly comfortable, but after repeated wearing within a year, they'll either squeak or pop as the springs inside give out. In all due fairness I also have a pair of sandals that haven't done what I have described above, but I don't wear them as much so I guess I can just w... Read More »

Andre V. posted a review

Wed, 16 Mar 2016 00:00:00 GMT

I bought a pair of Gravity Defyer Extora Athletic shoes beginning of January. When the shoes arrived, they seemed comfortable on the feet, however, I did not get a chance to try them in a real extended walk for a full month due to the rainy weather. When I did, the shoes turned out to be extremely heavy on the feet, the left shoe gave clicking noises and both shoes squeaked. Furthermore, after a one-hour walk, my left foot (the one with the clicking sole?) ached for a full week, making puttin... Read More »

Michele T. posted a review

Tue, 15 Dec 2015 00:00:00 GMT

I ordered a pair of men's shoes for a gift. My husband said they were too stiff. I called GD to let them know i would be returning the shoes then took them to FedEx. I was told when i ordered the shoes that i had 30 days to try them out but kept them just 3 days. The shoes left FedEx on 11-14, and i was billed $139 on 11-27. Read More »

marc w. posted a review

Mon, 09 Nov 2015 00:00:00 GMT

When I first tried on my Gravity Defyer Armand Shoes, the right shoe sounded like a "Dog's Squeaky Toy". I walked around a little and it started sounding like I was Breaking Wind ! (Fa*ting !) I tried calling the 800 Customer Service number for 3 days. It gave a "Fast Busy Signal" every time. I tried 818-501-5277. It was an Automated Switchboard. When I dialed Operator no one answered. When I selected customer service, I got a recording stating to call back during business hours. It was Mond... Read More »

Claudette D. posted a review

Mon, 09 Nov 2015 00:00:00 GMT

I purchased a shoe in Nov 2014, 12 months after, the shoe is falling apart and I am getting blisters every time I use it. I called Customer Service and they asked me to send pictures of my foot with the blisters and a pic of the shoe (the metal rod is rubbing on my skin). It has been a month since I heard from them, no response. Clearly, poor quality shoe and poor customer service for a $150 shoe. Read More »

Jim J. posted a review

Mon, 13 Apr 2015 00:00:00 GMT

I ordered a pair in December 2014 and kept getting emails over the next 4 months that my shoes were on back order. I finally gave up and ordered a pair of Hoka One One shoes that came 2 days later from Zappos and are everything that Gravity Defyer had claimed but never delivered. Read More »

MARTHA M. posted a review

Tue, 07 Jan 2014 00:00:00 GMT

I USUALLY WALK FROM WORK WHICH IS ABOUT 2 MILES, WHICH IS NOT THAT FAR BUT MY FEET WOULD ALWAYS HURT. AFTER I PURCHASED THESE SHOES I WANT TO WALK EVERYWHERE I ABSOLUTELY LOVE THEM! THEY ARE SO LIGHT AND COMFORTABLE. THEY ARE WORTH EVERY PENNY. CUSTOMER SERVICE ARE ALWAYS SO NICE AND HELPFUL AS WELL. Read More »

Daniel B. posted a review

Thu, 19 Sep 2013 00:00:00 GMT

I have just received the shoes from Gravity Defyer and found it the best. The shoes are very comfortable and I got them in very affordable price. I just love them. I recommend this store to everyone. Cheers ! Read More »

Doug M. posted a review

Mon, 26 Aug 2013 00:00:00 GMT

I work in television production. This means that I am on my feet some days for 12 or more hours. I have been looking for a shoe that would help keep my feet from hurting. A couple of weeks ago I got my Gravity Defyers. I wore them around the house a bit and noticed they were pretty comfortable, but this past Saturday was the true test. I was running camera for a football showcase. I was on camera for 5 whole games which put me on my feet on a concrete floor for 17 hours. I would have unders... Read More »

Linda B. posted a review

Tue, 26 Mar 2013 00:00:00 GMT

Excellent! Lightweight and bouncy. Easy to slip on or off. No socks needed. Read More »

Matthew C. posted a review

Fri, 22 Mar 2013 00:00:00 GMT

The shoes produced by Gravity Defyer are superb. I ordered mine roughly three weeks ago, and I must say that I am thoroughly impressed with the build quality, durability and affordability of their shoes. As a runner, I want to minimize the impact of the shock as my body bounces, and the shoes by Gravity Defyer have certainly allowed me to achieve that. I would thoroughly recommend their range of shoes to everybody, and not to mention, their customer support is amazing! Read More »

Sandi R. posted a review

Fri, 22 Mar 2013 00:00:00 GMT

I have been a runner for a number of years and since the birth of my second child have been having some issues with my left knee whenever I ran. I have tried a number of solutions and as a referral from a friend I checked out the products at Gravity Defyer. Couldn't be happier!! The customer service I received in helping choose the right shoe for me was great, and the shoes are amazing - I know it sounds cliche but they really do! I highly recommend checking them out for anyone who is an at... Read More »

dave z. posted a review

Fri, 15 Mar 2013 00:00:00 GMT

I have just ordered my first pair and as I read all the negative reviews, had to laugh,personally I don't care what logo is on my shoe if it helps my pain. Im sure some of the negative reviews are very true. How long will they last at 10hrs. of constant walking every day? keep you updated Read More »

Jordon A. posted a review

Fri, 08 Mar 2013 00:00:00 GMT

As an avid runner, I was really curious to see how Gravity Defyer's NEXTA shoe would impact my stride. Thankfully I have found a shoe where I no longer have pain shooting into my knees and lower back from every heel strike. I recommend these shoes to anyone. Read More »

ken j. posted a review

Sun, 03 Mar 2013 00:00:00 GMT

returned shoes for refund and my credit card was charged 129.94 for another pair shoes. as of this date i have not received my money, gd has my money and will not return it. i have another pair to return but i do not want credit i want my money back, gd shoes have crippled me and i can walk lond distance any more, help! thanks. i have a # from denese pryor she called and was going to take care of this i tried to call her back 10 times to no prevail. 818 501 5277. ref.# 359723 i also got lette... Read More »

Angela D. posted a review

Thu, 28 Feb 2013 00:00:00 GMT

My job started giving incentives for getting healthy so a bunch of the ladies and I started walk/running. I would always start to hurt in the arch of my feet then my heels, then my shins, and by the end my back would be aching too. I wanted to quit!! The Gravity Defyer shoes were recommended by a coworker and I bought the SUPERNOVA TB9004FBP. It felt like I was running on grass or sand. I didn't feel that whole body shock I was getting before. I can keep up with the ladies now without having... Read More »

LeRoy K. posted a review

Tue, 26 Feb 2013 00:00:00 GMT

Tried twice to call customer service, after being on hold for over 15 minutes each time I gave up. Ordered shoes on 2/8/13, got a notice that FEDEX was to pick them up for shipping, a week later still no delivery so I contacted company and was informed that the shoes were out of stock. My credit card was charged $44.90 and have asked twice via E-Mail for a refund. No response. Read More »

Robert E. posted a review

Wed, 12 Dec 2012 00:00:00 GMT

I've had these shoes for around 8-9 months and I first noticed the edges of the bottoms coming apart near the toe area about 4-5 months ago and then I starting to hear clicking noises (about a month ago) when I walked from one of the shoes. The support is the best I've felt, but for the money the shoes are not worth it and I will never buy them again. Please spread the word! Read More »

SMH posted a review

Fri, 02 Nov 2012 00:00:00 GMT

It has been 45 days now and I'm still waiting for my second pair to be shipped. My first pair was defective; my right shoe was bigger than the left. Although they were size 5 female, they were too big and wide, even with the insoles they provided. Since they don't make any size smaller, I decided to give a different style a try, and been waiting for over a month and half for these to arrive. I also asked them to remove me from the email promotions, as they were sending me too many, but they t... Read More »

Jan H. posted a review

Sun, 21 Oct 2012 00:00:00 GMT

I bought some gravity defyer shoes and I don't think they are very comfortable especially if you are going to walk around in them for a very long time like at Disney World. I paid like $130 + ship. & handling and they are not worth the money. I own some Reebok shoes with DMX soles and paid like $50 for them and they are way better and more comfortable even walking long distances. I will stick with my Reebok's. Read More »

Curtis W. posted a review

Wed, 10 Oct 2012 00:00:00 GMT

I purchased a pair of these shoes about 2 months ago and while they are relatively comfortable they are of relatively poor quality. The laces on the left shoe were much longer than the right, the soles have already started to split and seperate and worst of all, they have begun to squeak as I walk! I would not purchase another pair and they are not worth the money. Read More »

Sazz L. posted a review

Mon, 24 Sep 2012 00:00:00 GMT

First, let me say I think their shoes are comfortable. Problem is that they don't last. I have bought 4 pairs of shoes from them, 2 for my husband, 2 for myself. My husband's casual loafers lasted 1 year with regular usage before the leather split apart in one shoe. The heels of his trainers split within 9 months of irregular use. I bought a pair of the Janet. Worse pair of shoes I ever bought for approx. $90. So uncomfortable, made my heel and toe bleed, even after 6 months. I wrote to custo... Read More »

Francesca T. posted a review

Sat, 08 Sep 2012 00:00:00 GMT

I called & purchased 2 pairs of shoes at $263.00.Was told I would have them in 4 days & free shipping & returns if the shoes did not fit. Long story short-it took 10 days to receive the shoes.I called after 5 days & was told that no operator would have told me 4 days since it was their policy to send in 10 days.I let that go & waited for the shoes which did arrive in 10 days.One pair did not fit & the other was poor quality-liner not sewn properly & the shoes design on both shoes did not m... Read More »

janie b. posted a review

Mon, 27 Aug 2012 00:00:00 GMT

I AM VERY DISAPPOINTED WITH MY SHOES. i HAVE BEEN WEARING THEM TO WORK AND THE SHOE HAS COME UNGLUED FROM THE SOLE. i FEEL THAT THEY SHOULD LAST ALOT LONGER FOR THE PRICE THAT I PAID FOR THEM. THEY ARE VERY GOOD SHOES BUT I AM VERY DISAPPOINTED. THANK YOU JANIE BUMGARNER. Read More »

Shannon B. posted a review

Sat, 25 Aug 2012 00:00:00 GMT

I was given a pair of Gravity Defyer's as a gift. I work as a teller but stand in the same place for 8 hours or more a day. It gets tough when you are standing and not walking around. These shoes made the difference for me I was ready to purchase another pair for the summer. Then I noticed that the pair I currently had was starting to fall apart. I figured since these shoes were $140.00 and such a great product that Gravity Defyer would help me with my issue. Boy was I ever so wrong. I cont... Read More »

Jim P. posted a review

Tue, 10 Jul 2012 00:00:00 GMT

I have owned several pairs of Gravity Defiers, and they are great for the first 3 months, but then begin falling apart almost over night! NONE of them have made it to month 4! For the price, I definitely recommend finding something else! Read More »

richard w. posted a review

Fri, 15 Jun 2012 00:00:00 GMT

First of all, let me clarify that I love my gravity defy shoes. I bought the flex-net and was amazed at how good they work. Like another review I read, My shoes do make a spring or metal clicking sound often, but not all the time, and I don't actually care. It is well worth it to me. I can feel the springs catch me when I step down. My feet had been hurting more and more over time. These shoes did make all the aches and pains in my feet disappear, but they were replaced with a very mild... Read More »

Nifer S. posted a review

Wed, 13 Jun 2012 00:00:00 GMT

LOVE them!! Read More »

Nersis B. posted a review

Thu, 31 May 2012 00:00:00 GMT

I recently bought a pair of your dress shoes because that's all I wear for work. I must say, THE BEST SHOES I HAVE EVER BOUGHT IN MY LIFE!!!! Read More »

Jacira A. posted a review

Wed, 30 May 2012 00:00:00 GMT

just got my new shoes...WOW....they are comfy. walking all day...feel good Read More »

Michelle G. posted a review

Wed, 16 May 2012 00:00:00 GMT

Despite the bad reviews for customer service I decided to give the shoes a try. My shoes took a bit to get to me but I have to say I'm glad I got them. I used their free shipping promo they had running in their email newsletter so I wasn't too worried about when they were going to arrive. I tried out the black/pink ricochet and their insoles for flat feet. I've had two foot surgeries on my right foot to correct sports injuries and these have been the only shoes so far that I can wear comforta... Read More »

Jeff N. posted a review

Mon, 07 May 2012 00:00:00 GMT

I purchased a pair of Gravity Defyer (GD) dress shoes for a tradeshow in Europe. I finally took the plunge (they are expensive) as the tradeshow environment overseas is still business-dress attire. I knew I would be on my feet for four eight-hour days and I could not bear the thought of visiting this show again wearing my 'usual' wing-tips. So, I purchased the GD Gabriel model (which are wing-tip type shoes). I know experiences are all different but I cannot believe the amount of negative rev... Read More »

Diana B. posted a review

Fri, 13 Apr 2012 00:00:00 GMT

Work in a restaurant or any other "on-your-feet" jobs, try these out... after almost three years, finally found some shoes that don't kill my legs and feet after being on concrete and running up and down stairs for several hours at a time... Gravity Defyers are awesome! Got one pair... Will be buying more when I can! Read More »

Patricia C. posted a review

Sat, 31 Mar 2012 00:00:00 GMT

I got my first pair of Gravity Defyer shoes last week. I have had so many back, hip, knee, and foot problems for the last few years that I could barely walk, certainly not a block or further. I just went for my first walk in years, 7 blocks in 15 minutes. To say that I'm overjoyed is putting it mildly! I have ordered sandals and dress shoes in these. Read More »

Susan C. posted a review

Fri, 16 Mar 2012 00:00:00 GMT

Hello, the shoe that I ordered is very comfortable and does improve my pain (although I ordered ones without laces and to get a better fit I think I needed laced ones) I have arthritis, low arches, Plantar Fasciitis, Bone Spurs and just plain painful feet. I would love to order the Ladies Orbit size 7 ½ (Black/Pink) but the only reason I wont, is because I do not like the logo at all! To be quite honest it looks like sperm and a number of people all said the same when I asked them. My serious... Read More »

Nicholas S. posted a review

Wed, 22 Feb 2012 00:00:00 GMT

Just got my shoes and they are soooo comfortable. They put extra spring in my step. I have a pair of the casual shoes. They look like skateboard shoes almost. I have had a few back surgeries and have bad knees so these will help a lot. I will be buying more, just not the ones with the sperm sticking out like a sore thumb. Great shoes!!! Read More »