TrustLink News for Daylight Transport, LLC

Sally B. posted a review

Thu, 20 Jun 2024 00:00:00 GMT

I am going to be the recipient of a very important package (a bed), and your tracking has been showing all day and half of yesterday (Wednesday), that it would be delivered today. No such luck. Your office is saying it will be Tuesday or Wednesday of next week! I desperately NEED this bed (I tried to pay extra for expedited shipping, but they said we can't do it). Well I called customer service about 7:15pm CST and spoke with Mr. Harvey G. I just wanted to know where in transit my... Read More »

Nicole A. posted a review

Thu, 08 Apr 2021 00:00:00 GMT

Twice now they have not delivered on delivery date. Then delivery is marked delivered and is not. No one calls to let us know anything. Called customer service and CS rep was nice but when he called the hub in JAX they could not tell him why it was marked delivered and now was on and "Appointment truck" says it will be delivered tomorrow, yet never made an appointment with us. They do not reach out to you. They do not keep delivery dates. I really have an issue with the lack of customer servi... Read More »

Jeffrey B. posted a review

Mon, 28 Mar 2011 00:00:00 GMT

Daylight Transport delivered an exterior door from Doors 4 Home and the crate was not easily inspected and the driver refused to wait. After unveiling the outer cardboard layer it was quite evident that a forklift had driven into the side of the door, leaving large gouges through the interior box and deep punctures into trhe door. The driver clearly covered up and hid the damage and 7 photographs sent to them and they denied the claim. If they pull up to your house don't even let them unload... Read More »

Cory S. posted a review

Thu, 27 Jan 2011 00:00:00 GMT

Don't trust the quote. They quoted me a price, then billed me nearly double with no notice. It was for the same weight, pallet size, and goods they had shipped previously. After the pick up, they changed the class and category in increased the price with no notice. Further, they were very slow to deal with the issue and in the end told me to "do what you have to do, the law is on our side". This was from a manager. Call some one else. Edit Remove Read More »