TrustLink News for Chic Jewelry, Inc

DAWN K. posted a review

Fri, 19 Jan 2024 00:00:00 GMT

The ring is nice, and what I expected. it was delivered much later than anticipated and I am trying to return it now. It has been weeks. They continuously ask for the order number, which is in the subject and first line of every email I have sent. They have continuously asked for photos, and refuse to respond without a photo, and I received a very long email asking me to sell the ring to a friend or family member. Weeks later, I still have not received information on how to return the ring. Read More »

Rebecca W. posted a review

Thu, 02 May 2013 00:00:00 GMT

Ophelia has done two wedding sets for me and a set for my friends. She turns my dreams into reality. She really makes sure she understands what you wants and walks you through the whole process. I and my friends have gotten so many compliments on our rings. My husband and I go to chic jewelry with all of our needs! We know we will get quality work in a timely manner for an unbeatable price! Read More »

Gina W. posted a review

Mon, 25 Feb 2013 00:00:00 GMT

Thank You so very much for being Honest open and friendly!...Ring was within My budget and absolutely took my breath away when I opened the box! Ophelia...thank You for Your opinions and thoughts...valued Your comments and appreciate your work ethic...To the Craftsmen behind the scenes who forged My Ring...I thank You as Well....feel Glamorous ;D Read More »

jacqueline r. posted a review

Wed, 31 Oct 2012 00:00:00 GMT

I just received my cz ring and it was beautiful. I have a true 1 1/2 carat diamond for my 25th anniversary and this one is just as nice.I spoke to Ophelia several times and she was lovely to work with. I have been in customer service myself and she is a true professional. Would highly recommend Chic Jewelry and I will be ordering again. jacquer Read More »

Kurt S. posted a review

Thu, 25 Oct 2012 00:00:00 GMT

Working with this company has been a pleasure. Every time I needed assistance, I picked up the phone and always spoke to Ophelia who calmed my nerves and made me feel confident in my purchase. I am in the industry of hospitality and it means so much to me to know that whenever I need to speak to someone, there is always someone to answer my questions. Not only did she do that but she was always friendly and accommodating even knowing that I can be picky and a hassle at times. (She never broke... Read More »

Gary M. posted a review

Tue, 31 Jul 2012 00:00:00 GMT

I had purchased a ring from Chic Jewelery for my wife last year and she absolutely loved it. She wears it every day and I am so glad I decided to trust in Chic Jewelry. Read More »

Linda C. posted a review

Fri, 23 Dec 2011 00:00:00 GMT

It is beautiful and very good quality. Very good communication with the seller and she helped me out immensely. Will buy again when I'm ready for a matching wedding band! Read More »

Cara M. posted a review

Wed, 29 Jun 2011 00:00:00 GMT

Dear Ophelia and Chic Jewelry Family, I received my engagement ring (item# 7909) today in the mail and im so beside myself!! The ring is GORGEOUS!!!I cant believe that its CZ''s! No one would ever guess that it was anything other than genuine diamonds. Im totally in love with my ring and cant wait to receive my customized bands to complete my wedding set. Ophelia, thank you for being so patient, helpful and professional. Thanks to the rest of the Chic staff for this lovely ring. You all ha... Read More »

Amie H. posted a review

Thu, 20 Jan 2011 00:00:00 GMT

My ring arrived today. THANK YOU! Your customer service is wonderful. You truly stand behind your product. I will wear this ring proudly and receive compliments on it for many decades. Sincerely, Amie H Read More »

Dawn S. posted a review

Tue, 11 Jan 2011 00:00:00 GMT

Good Evening Ophelia - I just wanted to let you know that I have received my ring. It arrived last Friday, thank you again for waiving the signature required - I was actually at home when it arrived so it worked out perfect. The ring is just beautiful and I am very pleased. Thanks again for all your help from the very beginning and for your pleasant assistance and communications both via phone and e-mail. Both your service and products are outstanding. I am sure I will be purchasing from Ch... Read More »

Joseph I. posted a review

Fri, 07 Jan 2011 00:00:00 GMT

I just wanted to let you know we received the ring today. It is stunning.... I dont have enough words to say. She is absolutely over the moon! The quality on this ring is amazing... everything about it is perfect. I origonally ordered a ring from your "competition", and the difference between the 2 is like night and day! The quality, the look - there is NO COMPETITION! Thank you for everything! We will be back to purchase again!!! Have a wonderful evening!! Sincerely, Joe, NY Read More »

Jackie W. posted a review

Sun, 02 Jan 2011 00:00:00 GMT

I can''t say enough about this company or you!!! Professional, personable,just awesome. Here is my story- My son wanted a beautiful ring for his fiance, however he is a poor college student right now. I called Ophelia, we found the most beautiful ring and when I got it , I could not believe my eyes. I have a lot of jewelry and this ring was absolutely beautiful!!! Then after my son and his now wife got married, they took it to a jeweler in their town and he told them that the ring I paid for... Read More »

Harry M. posted a review

Wed, 27 Oct 2010 00:00:00 GMT

I just got my ring!!! I have to tell you that you have made my day! I was scared to order a cubic zirconia ring and you have made me a believer. I just sold my 3 carat yellow diamond wedding ring so that we would have the extra money for fertility treatments to have our first baby. I knew I still wanted an amazing ring and I love the one you made for me even more than mine that was all diamonds!!! Thank you for your time and for the advice I had been given about designing it etc. Everyone sho... Read More »

Marina M. posted a review

Fri, 18 Jun 2010 00:00:00 GMT

Dear Ophelia: I don’t buy engagement rings very often, and in fact the last one I bought was in 1965. Buying online was something I really never would have considered, except that having discovered your website, I was curious. It said that if I had a picture of what I wanted, you could make it. Oh sure. There had to be a catch, but even if there weren’t, was I really willing to risk such an important decision with such delicate aesthetic judgments based on long-distance communications wit... Read More »

BellaBella posted a review

Tue, 23 Mar 2010 00:00:00 GMT

I requested a custom made ring which took about 3 weeks to create. The ring came and two stones were not set correctly. The band was also crooked, which might be contributing to the mis-setting of the stones. I returned it and they reset the two stones, but did not fix the band. About two months later, one stone fell out of the band. I returned it and they replaced the stone, free of charge. However, two months after that, another stone fell out of the band, and I had to send it back again. O... Read More »

Sandra S. posted a review

Mon, 23 Nov 2009 00:00:00 GMT

I am thrilled with the rings. Please convey my pleasure to Art. I hope that working with us has not been over demanding. I am thinking that I will contact you soon because my mother has some needs. I will show her my birthday present and see what she wants to do. Thank you and Happy Thanksgiving, Sandra Read More »

Maria L. posted a review

Mon, 16 Nov 2009 00:00:00 GMT

Hi! I wanted to let you know that your customer service is outstanding! You were so patient with me and helped answer all questions I had! I wish all businesses had such great customer service! I will recommend this website to all of my friends! Thanks again! Maria- Chicago, IL Read More »

LEANNE S. posted a review

Wed, 11 Nov 2009 00:00:00 GMT

Your advice and patience in helping me decide on my ring is so appreciated. It is so exceptional; truly more than I expected. I've never gotten blue fire from my diamond before and I never dreamed I'd get blues AND purples with my CZ, yet I do. Platinum is incredible and I'm so glad for your input on this aspect of the ring. I'm even excited to see the patina that will eventually come; to me patina is a slight change that is 'earned'...just like a good relationship that gets better with time... Read More »

Toni posted a review

Thu, 04 Oct 2007 00:00:00 GMT

Hello, I would like to take a moment and thank every member of this company, who make the shopping experience soooo pleasant. Their customers service is outstanding, which is pretty rare these days, especially over the internet. I am a repeat customer and I am truly happy with my every purchase. The quality of the jewelry is top notch.One more think.....they won't make you wait 2-3 weeks for an item to arrive, even if they have to custom make the piece from scratch. Very punctual. Just w... Read More »