TrustLink News for Cal Spas

Alan D. posted a review

Wed, 19 Oct 2016 00:00:00 GMT

So we bought a spa at the LA county fair . We were told that the spa we bought could be ran on either 220 or 120 v Not the case...We ended up settling for a lesser spa so that we could plug it in. We were also told that we were due a $200 credit for the difference in the cost of the lesser spa. So, I have been trying to find out how to get the refund and have left messages for everyone that I could and No Call! Buyers beware of shady Fair Sales People promising you what is not true to sell a... Read More »

Lucinda S. posted a review

Wed, 02 Oct 2013 00:00:00 GMT

We would like to take this opportunity to write and thank you Calspas for the delivery of our latest hot tub. As you know this is the second hot tub we have purchased from you. Our first being four years ago! We still can’t believe where the time has gone! Once again thank you. You have all been a pleasure to deal with and we look forward to many more years of hot tubbing! Read More »

Alda P. posted a review

Tue, 01 Oct 2013 00:00:00 GMT

I found out about your products from my mother who has been using The Hot Tub Calspas products for several years. You came highly recommended and now my family and I are using it as well. Thanks for a great hot tub Calspas! Read More »

Mica H. posted a review

Mon, 30 Sep 2013 00:00:00 GMT

Getting a Jacuzzi® hot tub has been one of our best decisions. We use it almost every day and it is particularly useful to us as a family who play a lot of sports, for recovering after a game of football or rugby. My husband has recently had a major knee operation and the hot tub was really instrumental in his rehabilitation. For me, if I have a hot tub massage in the evening, not only does it really help me unwind but I also sleep much better, a problem I have struggled with on and off for... Read More »

Veola V. posted a review

Wed, 25 Sep 2013 00:00:00 GMT

Just wanted to let you know that the delivery of my hot tub from Calspas was great. The three guys that delivered the spa were extremely helpful and meticulous. They wiped down the spa and cleaned it up once in place. The unit walk though was extremely helpful. They were very professional and should be commended. Read More »

Nia H. posted a review

Wed, 11 Sep 2013 00:00:00 GMT

I love my Calspas Spa but I love that everyone at Calspas are so amazing to work with!!!! I am so glad that I stopped in there and got my spa from Calspas!!!! Read More »

Miss S. posted a review

Tue, 03 Sep 2013 00:00:00 GMT

Our Calspas spa has now been in place for several months and we find it is easy to maintain, operates without any problems at all and provides us with great exercise and relaxation. Read More »

Art I. posted a review

Tue, 27 Aug 2013 00:00:00 GMT

I am super happy with my spa purchase and would highly recommend Calspas spas. They know how to take care of business and their customers. The way they handled the Sale, Delivery, and Customer Service was all top notch. This was one of my Best Purchase Experiences Ever. I Love my New Calspas spa! Read More »

Afton K. posted a review

Mon, 26 Aug 2013 00:00:00 GMT

I bought Calspas Spa for over a year, and have not had a single problem. Their prompt shipping and customer support was excellent. Read More »

Delfina J. posted a review

Tue, 20 Aug 2013 00:00:00 GMT

The guys who delivered spa were fantastic and we were really impressed with their efficiency and the fact that they kept everything tidy as they went!! A very unusual experience but much appreciated. We loved our Calspas Spa and enjoyed it. Read More »

Drew C. posted a review

Mon, 12 Aug 2013 00:00:00 GMT

We are very pleased with the Calspas hot tub and use it daily. We particularly enjoy the immediate availability for use and certainly feel more relaxed after using it. We also think it is helping with our aches and pains. Feel very decadent whilst in the tub with a small glass (plastic of course) of something warming. Big hit with our grandchildren and visits to our house seem more popular than ever! We bought the hot tub for relaxation together with an element of hydrotherapy for aches and... Read More »

Ray C. posted a review

Wed, 31 Jul 2013 00:00:00 GMT

I have had Calspas hot tub now for 5 months and my family and I are in it at least 5 times a week. My husband's hobby is cycling and after every ride there's nothing better than to slip into our hot tub. The jets are positioned perfectly for the muscle groups my family and I needed, we found that when we researched other companies, their hot tubs were stuffed with jet after jet. We recommend these Calspas hot tubs to others. Read More »

Julie B. posted a review

Wed, 24 Jul 2013 00:00:00 GMT

Since having our Calspas spa installed I feel far less stressed, particularly upper back and shoulders. My husband has less pain in his knees and we both sleep better. Their level of service, knowledge of the products and the helpfulness of their staff made the whole purchase effortless. Highly recommend Calspas spa Read More »

Shanda B. posted a review

Tue, 16 Jul 2013 00:00:00 GMT

We are thrilled with our spa and have been in it almost everyday since our installation. The delivery was well done; delivery men were polite and informative. The electrical connection was done in a very timely manner and these men were also very polite. I would recommend Calspas to anyone looking to purchase a spa. Read More »

Lisa C. posted a review

Fri, 12 Jul 2013 00:00:00 GMT

Calspas made it so easy for me to purchase a spa. In addition to sharing valuable information about spas and the way they are made, they offered me various options for payment. This allowed me to get the spa I wanted. Calspas makes purchasing a spa a reality, no matter what your budget may be. Read More »

James S. posted a review

Wed, 10 Jul 2013 00:00:00 GMT

We purchased the spa from calspas almost a year ago and it was worth every penny. The quality is excellent; we have not had any problems. The jets are strong and well placed. The price cannot be beat anywhere. The price is just so good and we love it so much that I give it five stars. Read More »

Lisa R. posted a review

Tue, 02 Jul 2013 00:00:00 GMT

I bought my Swim spa for my house and had it shipped there and also bought a 5 person hot tub for my house. Everything went great and the delivery to my beach house! I go back and forth over the year and enjoy both units. I was very happy with the sales lady, she was so polite and set everything up for me. When the delivery crew got to my house, they were just as great! I am 100% satisfied with Calspas and they have a stellar product. I have recommended so many friends to them. Another plus... Read More »

Steven K. posted a review

Mon, 01 Jul 2013 00:00:00 GMT

These guys are great. Easy to work with and no need for haggling over the price. I had looked around at various places. Then I talked to Calspas, who are a great, easy to work with salesman. and, the owner - they offered the best price by far on a new hot tub. I had no need to look any further plus they are in a great location which is close to me and is good for any service on the tub. They stuck by their word when I bought the hot tub several weeks later. During the installation there was... Read More »

Glendora N. posted a review

Fri, 28 Jun 2013 00:00:00 GMT

My husband and I searched for a Swim Spa for over a year. We did our research and knew what we wanted but it was way out of our price range. Calspas helped us get the hot tub of our dreams, completely within our budget. Two years later and a couple of service calls later ( for things that were completely our fault) , we strongly recommend this company! they are the definition of good customer service. Returns phone calls promptly, follow through on their warranty, fast service, no gimmicks,... Read More »

Dave H. posted a review

Sat, 19 Feb 2011 00:00:00 GMT

Buyer Beware of Cal Spa's Customer Service Because of limited space and the ability to customize, on 12/20/10 we decided to order a Cal Spa ES625. We understood the company was closed during the holidays and would receive our spa in the middle of January. After several missed delivery promises we finally received our spa the end of January. When delivered we realized this was not the spa that we ordered. We contacted the dealer and was told this was the upgraded 2011 model and the ES625 wa... Read More »

Janine posted a review

Thu, 25 Oct 2007 00:00:00 GMT

This is a note regarding Amy Smallwood at Cal Spa. I have called your company in the past and sometimes didn't receive return calls which I have to say is frustrating. However, this time I was lucky enough to speak with Amy Smallwood and she did an exceptional job following up and giving me great customer service. She helped me figure out the parts I need and with a sense of urgency, and I'm not even sure this is her area expertise however she did a fine job. To maintain a successful c... Read More »

cbriggi posted a review

Tue, 18 Sep 2007 00:00:00 GMT

OK - Warning to anyone interested in a CAL FLAME grill. I have been waiting for two full months for a 4 burner convection grill from Cal Flame dealer. In fact I have ordered it from two different dealers with the same result. LIES. Long and short of it. They blatently take orders and say product is in stock and it doesnt ship. Dont believe them when they say it is a "database" problem - because they visually verified they were in stock. CUSTOMER SERVICE - PLEASE - they need the dummies bo... Read More »

Proud Cal Spa Owner posted a review

Wed, 15 Aug 2007 00:00:00 GMT

I have to admit, that I was prepared to file a BBB complaint regarding my Cal spa product and my pump on my spa. I bought a brand new Cal Spa and was delivered to my home on June 6, 2007. It was hooked up a week later, filled with water, and my pump housing was leaking according to my electrician. I was so disgusted that I received a product that was malfunctioning from day one. However, i decided to give Cal Spas a chance because I know sometimes , "things happen". I contacted Cal Spas Custo... Read More »