TrustLink News for Volkswagen Santa Monica, Inc.

Christian S. posted a review

Fri, 31 Jul 2009 00:00:00 GMT

I had a deal worked out with VW of Santa Monica's fleet manager for 2009 Jetta TDI Sportswagon for $26,213. In her email dated 07/29/09 she wrote "I will agree to sell you the car at invoice an not below invoice. Attached you will find the invoice." which is the $26,213 price. I agreed to this and she emailed me the total amount with the tax, license fee, minus the cash for clunkers that I need to bring with me when I pick up the car on 08/01/09. Today, her manager called me and basically tol... Read More »

aj posted a review

Wed, 12 Sep 2007 00:00:00 GMT

I cannot say enough negative things about Volkswagen of Santa Monica. In the last year, we have spent almost $7000 repairing our VW, even though we brought our car to this dealership for its regular service every 5000 miles for the previous two years. They made three almost unbelievable mistakes: 1) Our clutch broke in January. At least part of this was under warranty (and perhaps all), but we were never told that. We found a good repair shop to do the work, but we paid about $2000 for it... Read More »