TrustLink News for Cimarron Escrow, Inc.

Ana P. posted a review

Tue, 12 Feb 2013 00:00:00 GMT

This Escrow Company is horrible they should be shut down HUD should not give them no more business it's been over 1 month already and I haven't gotten paid I have contacted DOC already after reading all these complaints. They had me on hold for over an hour and never came to the phone or returned my calls I have emailed them and nothing has been done. Read More »

Stephanie I. posted a review

Mon, 31 Dec 2012 00:00:00 GMT

I am a real estate broker with a HUD transaction currently in escrow with Cimarron Escrow since 11/7/12. I just requested a second extension. Took 10+ days just to get escrow instructions. A month later had HOA docs. Never had an email returned. Lender cannot get the paperwork they need from escrow to order loan docs, so we cannot proceed to closing. This is most likely going to cost buyer lock extension fees, not to mention he has to find alternate living arrangements because he cannot move... Read More »

Linda H. posted a review

Thu, 20 Dec 2012 00:00:00 GMT

As a real estate professional, I have never experience such horrible service from an escrow company. No emails are ever replied when a question arises and every time I call in, it takes a minimum of 3 hours of holding time just to speak with the escrow officer. It took lender 21 calendar days to receive the HUD for the file, which is unheard of. This escrow began performing Settlement Agents Service 09/21/12 for HUD homes. HUD made mistake to use this cheaper escrow. Even cash buyer after w... Read More »

Michael G. posted a review

Wed, 19 Dec 2012 00:00:00 GMT

Update, 1/14/13: Just got second extension on escrow that was supposed to close on Dec. 24. Bank will charge me interest lock if deal not completed this week. This place now has more than $16,000 of my money in escrow and nothing is happening. Escrow officer Stephanie Enos will not return emails from me or my bank. Owner Tezra Rogers's email fires back an automated response offering excuses. What I have learned: - Complaints to the state Department of Corporations DO get through to the comp... Read More »

shannon p. posted a review

Fri, 14 Dec 2012 00:00:00 GMT

I cant believe I had to pay for the worst service. The hold times were off the chart. They didn't even start their process until the day I was scheduled to close escrow. I had to drive to them to show my face. I had to stay in a hotel and pay for a storage unit because we went well over the 45 day. My advice is to beg borrow and bribe somebody not to use their service. Read More »

J G. posted a review

Tue, 04 Dec 2012 00:00:00 GMT

No one their has any intention of helping you. Just try calling them and see how long your on hold before someone comes on who has no clue as to who you are or where your Docs are and will then lie to you so as to get you off the phone. Oh yeah while your holding that phone for 45min listen to their message, its the most ironic message I have ever heard. They will never do what they are paid to do or tell you they will do. Been in Escrow since September and pulling teeth would be easier. Read More »