TrustLink News for South Coast Subaru

cira m. posted a review

Thu, 21 Jun 2012 00:00:00 GMT

My new car was totaled and when I tried to get a (partial) refund on the Warranty/Gap Ins(which I didn't need/want to begin with!)they avoided calls/emails for a month til I filed w/the BBB. Then they claimed that my insurance (AAA)wasn't handling it properly. Paperwork was sent for refund and I have not recieved confirmation of receipt, nor have my follow up email to Mr. Moloci or calls to the Finance Mgr been returned.I emailed Subaru Corporate in regards to Mr. Moloci's excuses and how the... Read More »

Liz G. posted a review

Sat, 23 Jul 2011 00:00:00 GMT

This dealership was not honest with me. I did a lease buyout. Acura financial quoted me a payoff of 21543, Southcoast added 370 to the payoff and did not disclose as the law is clear on disclosures, that this was a fee for the dealer to process my lease buyout paperwork and do the DMV work in addition to the 256 in DMV fees that they charged and did disclose. The finance manager Debbie misled me into thinking I had no warranty left on my car which I did as it was low mileage approx 15700 mile... Read More »

Cory P. posted a review

Thu, 10 Feb 2011 00:00:00 GMT

My sales experience was OK, but this place never followed through with anything they said they would. I have had the car back for service twice or three times, and for issues with the vehicle 4-5 times. I still have not received my license plates and when I traded my truck in for the car I purchased, it took over a month to get my loan paid off. They paid it on the last day before I got a 30 day late on my credit. I have a really irritating series of vibration noises coming from the dash, a... Read More »

jim t. posted a review

Sun, 06 Feb 2011 00:00:00 GMT

We went to this dealership to purchase a 2006 infiniti and trade in m3. Our initial visit was very good until they presented us with the offer. Kyle Harman and Garrett were the sale people involved in the transaction. This organization comprises of used car sale-man. They bit and switched us on buying a carthat was offered to us $2000 of the sticker prices initially but they raised the price to $4500 at the time of purchase. The Garrett guy took the initial offer which was given to us on the... Read More »