TrustLink News for DXG Technology (USA), Inc

Dana t. posted a review

Tue, 18 May 2010 00:00:00 GMT

I have never been spoken so badly too as I was from this company!! I purchased a camcorder from a major retailer that was DXG when I went to use the camcorder three months later on my trip to Italy (a once in a lifetime dream of mine)all my footage was not there. I took it back to the place that I brought it from but of course they informed me that I would have to return it to DXG since it had been past 30 days. I then called DXG and spoke to who I was told was the tech in charge the first ti... Read More »

D'Laina A. posted a review

Wed, 26 Aug 2009 00:00:00 GMT

Absolutely rediculous, purchased a camera that was brand new, not outdated. I got home, saw that the driver for the product did not cover the newer version of vista. Contacted the company, asked how to get an updated driver and was advised that they were not updating their drivers for this camera, as it was last year's model. Vista 64 has been out since before last year. I asked how to return the product and get my money back, and because I did not purchase from the company directly they said... Read More »

Stephanie P. posted a review

Fri, 08 May 2009 00:00:00 GMT

**Very POOR, RUDE, customer service** To my dismay, this company apparently has a lot of growing pains since opening a few years ago especially when it comes to adequately training the right employees to the true meaning of customer care. My finance called DCG customer care support and spoke to a disgruntled, mean, nasty, obnoxious rep who obviously hates his job and basically started yelling at my fiance and said he was lacking common sense of how to fix digital products. Excuse me?!? This... Read More »