TrustLink News for Digital Room Inc.

Susan K. posted a review

Mon, 18 Oct 2021 00:00:00 GMT

SO VERY disappointed with this company. I reordered a decal earlier this year but just had the chance to open the box recently. The decals are BAD. Not the same quality as the previous order. When I contacted the company, they said the time frame had expired for returning or replacing. NOT COOL. An honorable company would stand behind its product. From now on I will take my business and recommendations elsewhere! Read More »

Daniel G. posted a review

Fri, 17 Dec 2010 00:00:00 GMT

Our company has been ordering business cards, greeting cards, stickers, you name it, from Uprinting for over 2 years now and we've never had a problem. Their customer service is great, shipping is fast, costs are low while quality is high and now we even decided to offer their services to our clients. Great service provider! Read More »

UNHAPPY posted a review

Tue, 14 Dec 2010 00:00:00 GMT

I placed an order with Digital Room's alter ego Uprinting.com on Thursday morning early. On Thursday evening after looking at the first proof I canceled the job. I have called every day since (it is Tuesday now) asking for the payment to be canceled, each day I have spoken to different Customer Service people and none of them appear to care about anything. I have dealt with the accounting dept. this morning I was told by a manager that she could not help me and at 9:45am that no one is in acc... Read More »

Alicia D. posted a review

Wed, 07 Jul 2010 00:00:00 GMT

Do NOT do business with this company, they make mistakes and hide behind their "online" presence, they do not take responsibility for their errors at all and their customer service people are RUDE and robotic. They lost half our order and now are not taking responsibility or giving us our money back. I placed an order for a client that was wrong from the beginning. I called, they said upload by 5pm to get 2 day printing. I did, then they said, no we need 8-12 hours for a proof, even though I... Read More »

JW posted a review

Mon, 05 Oct 2009 00:00:00 GMT

I am now working with Digital Room aka Uprinting.com. So far, I am having a good experience. We will see what happens from now until we get our finished product. Well, we got back our postcards from them a few months ago. We are higly satisfied and will be working with them to do more postcards and new business cards. Read More »

Amaia M. posted a review

Thu, 01 Oct 2009 00:00:00 GMT

I guess if you don't take into account their customer service, their printing material is good. But customer services is rude and inconsidered. Read More »

Dana B. posted a review

Mon, 04 May 2009 00:00:00 GMT

Simply can't beat the price! For customers who are able to lay out their marketing pieces themselves with no assistance, this is a great deal. The quality is always fantastic and consistent. Turn around time is average, and if you do run into a problem with the upload or original design, don't expect much guidance or help form the customer service team. Read More »

Ma K. posted a review

Sat, 28 Feb 2009 00:00:00 GMT

FRAUD ALERT - AVOID!!! Got quote from website for job. Uploaded artwork. Promised job to be ready in 4 days. I agreed to pick-up job at site. When I was ready to input for payment received invoice that was $40 more than quoted. In addition tax was added which was not included on the quote (I am out of state) When I called customer service they said thats the price, cannot do anything about it, and offered to give me 5% off as new customer (though their online survey gave me 10% but customer... Read More »