TrustLink News for Simple Floors

Rocky B. posted a review

Thu, 12 Feb 2009 00:00:00 GMT

Basically, I put in an order for some samples from their website. The website says something in the neighborhood of a week for the samples to arrive, needless to say after about two weeks nothing. I called, was given a tracking number, that basically said nothing has been shipped. After another week, I called, was reassured that my samples were indeed on their way and would be at my house in a few days. A week later, I got on the website and noticed half the samples I order were no longer the... Read More »

violetmarusz83 posted a review

Tue, 04 Mar 2008 00:00:00 GMT

I ordered flooring to complete a room for my daughter on 02/21/08 from www.simplefloors.com. They are using a delivery service called RDFS. They sent me an online tracing number to track my order. When placing this number in, it stated the delivery date to be 3-5 business days after 02/25. Yesterday (03/03) was the 5th business day mark. I wouldn't be complaining so much about this, but after contacting RDFS (main line and the St. Louis line)and simplefloors.com, I got nothing fixed or answer... Read More »

scott posted a review

Mon, 15 Oct 2007 00:00:00 GMT

I decided to purchase laminate flooring from Simple Floors. This process began on 8/27 and my order was placed. I recieved a call from the rep advising that they would send the laminate from a "sister plant" in Georgia but that it was the exact same flooring. I advised the rep that I did not trust this as the name was completely different than what I was ordering. He advised he would send a sample. Sample was not even close the the style wanted.At this point, I was advised my order would be i... Read More »