TrustLink News for Wireless Emporium, Inc.

Marge G. posted a review

Fri, 06 May 2011 00:00:00 GMT

I purchased accessories for my Droid X cell phone. When they did not work as advertised it took me 3 emails to Wireless Emporium, Inc. to get a return approval. I mailed the items back for an exchange/refund on April 6th. When I contacted them their response is they did not get my package. After paying almost $10 to have it returned and paying $68 for merchandise they claim not to have gotten, I would say BUYER BEWARE! Read More »

Kyle W. posted a review

Wed, 06 Apr 2011 00:00:00 GMT

I ordered a cell phone cover on March 23 and never received the product. I contacted the company on April 1st to inquiry about my order and they simply blew me off and told me wait 10 business days and then contact us again if it isn't received. I have waited now much longer than what should be expected for something that should be received in no less than 3 business days because I am one state over. You have lost a customer for life, and you will be sure to have negative feedback left on man... Read More »

michael n. posted a review

Tue, 29 Mar 2011 00:00:00 GMT

I ordered a phone on 3/22 and the called to make sure that I wanted a phone as the area code from my phone was differnt than my shipping address. They were prompt at taking my money but dilenquint at getting me my phone. One week later it hasn't even shipped yet. Phone calls go to a "full" voice mail box and the emails go unanswered. Read More »

Diana D. posted a review

Wed, 09 Feb 2011 00:00:00 GMT

I purchased a cell phone case online from this company on 12/16/2010. We did receive the item, however it did not fit the phone. I contacted the return department and followed all of their instructions for returning the item. I sent the item back to the company via Fed Ex and it was received and signed for by them on 12/30/2010. I still have not received a credit for this returned item (as of 2/9/2011). I emailed the returns department yesterday to question why a credit has still not been rec... Read More »

Jeff U. posted a review

Fri, 11 Jun 2010 00:00:00 GMT

I purchased a 1: Samsung Memoir T929 Privacy Screen Protector Film [SCR-SAM-T929-03] and after I placed the order and agreed to the $7.00 charge I received a shipping charge sent to my e-mail for an additional $5.95 shipping charge for regular mail. I did not agree to the shipping charge and have not heard back from the company regarding a refund. I do not agree with their business practices and will not do business with them again. Read More »

India G. posted a review

Thu, 12 Nov 2009 00:00:00 GMT

I placed an order on BUY.COM on 10/20/09, and my item was shipped by Wireless Emporium on 10/21/09. I waited for 3 weeks for my order and didn't get it. I tried for 2 weeks to get an answer from them or from BUY.COM on my order. I called BUY.COM several times and they failed to escalate the order until today (11/12/09), but I did speak to a supervisor. She said that they would contact Wireless Emporium to find out what to do. Now all this time I don't have my item, and they ran out of stock.... Read More »

mary j. posted a review

Tue, 15 Sep 2009 00:00:00 GMT

This is the worst company ever. They are very unprofessional. They sent me the wrong order. I received someone's order from Minnesota. There is no customer service number posted anywhere on the website. After taking the time to do my own research, I finally find their number and after numerous voice mails, I told a girl about receiving the wrong order and she LAUGHED about it. I requested a manager and had this so called "manager" send me my order ASAP by later than the next day because... Read More »

Jennifer B. posted a review

Mon, 14 Sep 2009 00:00:00 GMT

I recently purchased 3 items from this company, including a phone charm, a car charger, and a new cover for my phone. All 3 items arrived on 3 different days, and the cover wasn't even what I ordered. They do not have their phone number or their mailing address posted in a convenient place for you to find, and they do not answer their emails. It's been over 1 week, and still no word. I am now stuck with another crappy cover exactly the same as the one I was trying to replace because the... Read More »

Michael A. posted a review

Sun, 14 Jun 2009 00:00:00 GMT

i had purchase a apple iphone 3g snap on rubberized protector case blue (fp3-apl-iph3-17) -- for one it showed the case with a clip and did not have it. i have returned it to wireless emporium over a month ago and have not received my money back or has not showed a credit back to my debit card. could you please help me get my money back i am average working father that could use the money? Sincerely, Michael. Read More »