TrustLink News for BMW of Monrovia

Bryan H. posted a review

Mon, 18 Mar 2019 00:00:00 GMT

Now I know why used car sales people have such a bad reputation. BMW & Mini of Monrovia where dishonest, dismissive and unwilling to provide decent customer service in my opinion. I would consider one of the many others in the area or in your town. Read More »

Juan F. posted a review

Mon, 06 Jun 2011 00:00:00 GMT

I went to the dealership and we agreed on $2000 down with payments of $468.52. The sales manager sent the wrong information over to the finance department and they charged me $3000 instead. I did not notice the difference until I received my credit card bill which had the $3000 charge. I went back to the dealership and they said they couldn't do anything to help me. They changed the deal on me without consulting me and sold me the car with a higher down payment and higher monthly payments th... Read More »

George G. posted a review

Tue, 16 Jun 2009 00:00:00 GMT

I am compelled with total honesty to say that this dealership is the worst dealership I have ever dealt with. A nightmare, they lack honesty, integrity and moral decency to say the least. After causing numerous damages to my vehicle while in repair and refusing to accept responsibility. I would advise anyone who is pound to seek service with this dealership to be absolutely alert and cautious and to perform a complete inspection and be aware of the condition of their vehicles prior to takin... Read More »