TrustLink News for Crosspoint Financial, Inc.

Christal C. posted a review

Tue, 21 Mar 2017 00:00:00 GMT

He was absolutely amazing to work with, beyond helpful and informative and really got us out of a bind with our previous lender. He provided us with information that our current lender didn't bother to disclose. I really appreciate all that you have done for us, thank you for always having our best interest at heart and always being available to answer any questions that we had. Read More »

Kristi H. posted a review

Fri, 15 Apr 2016 00:00:00 GMT

Highly recommended!!! When my husband and I received a solicitation letter from Crosspoint, I must admit we were a little skeptical, however, I made the phone call and Ted was very personable and professional, explaining the process and making it sound all very simple. AND IT WAS. He kept in contact via email and even a few phone calls to assure us that things were running smoothly. There was no stress involved as the folks at Crosspoint processed our loan in under 30 days and did as advertis... Read More »

Lisa B. posted a review

Fri, 04 Mar 2016 00:00:00 GMT

Ted Driessen closed my VA Streamline Refinance in less than 30 days which was highly impressive due to TRID which was implemented by the CFPB on October 3, 2015. I have been an Escrow Officer for 17 years and I know when I am working with an extremely knowledgeable and highly professional Loan Officer and Ted is all of the above. I would highly recommend Ted Driessen to anyone who is looking for a top notch professional to handle their Refinance or Purchase Loan. Read More »

Melissa H. posted a review

Wed, 02 Dec 2015 00:00:00 GMT

We have been through several frustrating refinance experiences over the years. THANK GOODNESS This one was finally easy and without the garbage and unnecessary stress. Ted was professional, organized and on top of everything! Highly recommend him for your next home loan. Read More »

Dominic P. posted a review

Thu, 11 Jun 2015 00:00:00 GMT

Ted is an exceptional communicator, has deep technical knowledge of his field, and easily resolves any issues that arise. I had no idea how simple and painless this process could be when handled by a true professional. The final terms met or exceeded the initial solicitation. I heartily recommend Ted and Crosspoint. Read More »

John E. posted a review

Wed, 27 May 2015 00:00:00 GMT

I credit Ted for making our refinance the smoothest transaction we have ever been involved in. He was constantly on top of the process and kept us informed almost daily throughout the whole transaction. I would recommend Crosspoint Financial to all of my family and friends. A very involved and personal touch all the way. We are very satisfied and happy with our deal. John and Suzanne Etman Richardson,Texas Read More »

Joanne D. posted a review

Thu, 23 Apr 2015 00:00:00 GMT

I can't believe how easy it was to refinance our VA loan! The service Ted provided was excellent and the time it took to close the loan was amazing! We would highly recommend Crosspoint Financial, Inc. Read More »

LaVelle M. posted a review

Fri, 20 Mar 2015 00:00:00 GMT

Crosspoint Financial Inc. was outstanding. Joe's expertise and professionalism was superb. Everything from the beginning was right on point and then some. When he received the paperwork from me (very little) the process was fast and prompt and never wavered from what he said was going to happen. I will definitely pass this company off to anyone who is looking for a honest and trustworthy company. Thanks JOE!!! Read More »

Dae L. posted a review

Thu, 04 Dec 2014 00:00:00 GMT

From day one, Joe was up front with everything that would be involved with the refinance and he delivered! He's is honest and is a man of integrity. I would recommend Joe at Crosspoint Financial to anyone who needs to refinance their mortgage interest rate to a lower rate. Read More »

conrado l. posted a review

Thu, 28 Aug 2014 00:00:00 GMT

We just recently closed our sreamline refi. last week through CrossPoint Financial. JOE LANDSTROM, help us to process our loan from start to closing, because of JOE'S superb and outstanding job we will be able to closed our loan in just 3 weeks THANK YOU JOE for all your help. Read More »

Nat A. posted a review

Thu, 10 Apr 2014 00:00:00 GMT

Professional, friendly and fast. Will do business again here. Bill Zigler was the best loan person I have ever worked with. Read More »

Adam M. posted a review

Fri, 14 Mar 2014 00:00:00 GMT

Quality, Care and BEST of SERVICE is what Bill Zigler with Crosspoint Financial is all about! If you expect the best, you'll raise that bar to EXCEPTIONAL after working with Bill!!! If you need someone, stop waiting and call him! Read More »

John M. posted a review

Thu, 13 Mar 2014 00:00:00 GMT

Bill Zigler does an incredible job. From my first contact with Bill was Mr. Attention to detail and did not over sell a thing. Bill was able to lower our VA loan interest rate and complete the process in about a month. Bill returns his emails and phone calls promptly. How about this, he gave me his personal cell phone number, yes I called it a few times and he answered it. I am talking about in the evening! You will not be sorry Read More »

m m. posted a review

Tue, 04 Mar 2014 00:00:00 GMT

We recently closed on a VA refinance through Bill Zigler at Crosspoint. I had read his reviews beforehand and knew that we were dealing with an exceptional loan officer but he even surpassed our expectations by making this easy and fast. Our loan was even more complicated since it involved an EEM added on and Bill was prompt with his information and always thorough with his emails and communication. Great guy and always looking out for the customer. Would not hesitate refinancing again with... Read More »

Laith K. posted a review

Mon, 03 Mar 2014 00:00:00 GMT

I had a great experience with Bill Zigler. He got everything done quickly and with zero headache on my part. This was so much better than my previous lender it's hard to even explain. I'd recommend this company to anyone. Read More »

Rebecca T. posted a review

Thu, 27 Feb 2014 00:00:00 GMT

Refinancing our home has never been easier. Thank you Bill Zigler for your personal attention to detail and getting us the best rate and deal on our loan. I cannot say enough about our experience with CrossPoint Financial. We are ready to use Bill & his team again in the future for all our financial needs. From start too finish a total class act. Read More »

Chris G. posted a review

Thu, 13 Feb 2014 00:00:00 GMT

Crosspoint Financial Inc. was great! Bill Zigler was very easy to work with, and was very thorough. They provided exactly what I was looking for, what I was asking for, and did it quickly and efficiently. Thank you. Read More »

Orlin O. posted a review

Thu, 13 Feb 2014 00:00:00 GMT

Hello,This is Mr. Orlin Oliver in Tacoma, Washington. Last year we refinanced our home again using my VA for the 5th time and we just closed on our VA Streamlining refinance with Crosspoint Financial and Bill Zigler was simply "Outstanding" and down to earth as well as in your face honest in every aspect of the transaction from start to finish. He always answered any and all questions we had and was totally upfront with everything always. We just cannot say enough about Bill Zigle... Read More »

Yadullah T. posted a review

Thu, 13 Feb 2014 00:00:00 GMT

Bill Ziglar is by far the best! He helped get a lower interest late by introducing me to the VA stream line loan process. It was smoother than the original loan process. It was a pleasure doing business with him! Read More »

Jay F. posted a review

Tue, 11 Feb 2014 00:00:00 GMT

My wife and I recently had the pleasure of working with Bill Zigler and Crosspoint Financial, Inc. regarding a VA cashout refinance. The customer service was nothing short of phenomenal! Bill was always accessible whenever we had a question or concern. His professionalism was unmatched! It's definitely a luxury working with someone who's extremely knowledgeable at what they do. If anyone would ever inquire about a company that specializes in refinancing, we'd definitely refer them to Crossp... Read More »

Lee U. posted a review

Mon, 03 Feb 2014 00:00:00 GMT

This is my second time refinancing a house, and this is by far the smoothest and the easiest! Bill Zigler has been a great help throughout the process, he returns my emails and phone calls right away and he made sure that I am well informed throughout the whole process. I will definitely use Crosspoint Financial and Bill Zigler if I have to ever refinance again, I highly recommend them! Read More »

Elizabeth M. posted a review

Thu, 30 Jan 2014 00:00:00 GMT

I did a VA streamline with Crosspoint and was very please with the customer service and professionalism I received from Bill. Although we are located clear across the country, Bill kept me informed on the progress of the process and quickly answered every question and concern I had. I highly recommend Bill at Crosspoint Financial, Inc. Read More »

charlotte m. posted a review

Tue, 16 Jul 2013 00:00:00 GMT

Bill Ziegler assisted me on my refinancing and he kept me up to date on all the steps. When I had a personal emergency he went out of his way to help me reschedule items. He was always just an email or phone call away. Thank you Bill for all of your help and I will always recommend you to my friends and family Read More »

Jeff N. posted a review

Tue, 18 Jun 2013 00:00:00 GMT

I'm a veteran using my VA loan in Texas. Crosspoint is in California. I’ve refinanced enough times to have established a pretty good benchmark with regard to how a re-fi should/should not go. Penny, at Crosspoint Financial has done a fantastic job. Everything was smooth & timely. The numbers were all on the mark. I was always able to contact him by phone, even on a few occasions when I am sure he was out of the office. Never once did he complain - in fact he always maintained a very cou... Read More »

Viola E. posted a review

Tue, 04 Jun 2013 00:00:00 GMT

If you are seriously in the market for a home mortgage, this is the place to be. I had my reservations about using a company via the internet and phone calls for something as substantial as a mortgage. However, Bill Zigler at Crosspoint Mortgage proved my concerns were unfounded. We received a post card in the mail advertising an interest rate that seemed to good to be true. The next day I called to get additional information sure that it was a "bait and switch" scheme. Bill expla... Read More »

Jason B posted a review

Mon, 03 Jun 2013 00:00:00 GMT

My name is Jason Barnes; my wife and I currently just closed a VA Streamline Refinance that was started back in October 2012 and finally got it closed in March. I would like to express our sincere appreciation and thanks for your companies assistance specifically Mr. Penny Psencik. His prompt reaction and unselfish attention to our situation saved our family thousands of dollars of potentially lost funds due to an abnormal issue in regards to a lien on our property. Mr. Psencik actions remi... Read More »

Robert W. posted a review

Thu, 09 May 2013 00:00:00 GMT

I have had 3 home loans, and have refinanced several times over the years, and the experience I had working with Bill Zigler at Crosspoint Financial was the best. Everything from the initial application to closing, went very smoothly. Each time I would email Bill with a question, he would promptly reply to my email with an answer. I would definitely recommend Crosspoint Financial to someone interested in applying for a VA streamline refinance. Read More »

Larry M. posted a review

Thu, 09 May 2013 00:00:00 GMT

This is the second time I'd had the pleasure of refinancing through Crosspoint Financial. Both times, Bill Zigler has provided superb results! All documents were provided in a timely manner and correctly prepared. Mr. Zigler is very prompt in replying to e-mails and your phone calls are always returned within a short period if not answered right away. After the first refinance, Bill stayed in contact and notified me when rates went down further and again the end results were outstanding. I... Read More »

Al L. posted a review

Fri, 22 Mar 2013 00:00:00 GMT

Just used Bill Zigler at Crosspoint for my VA refinance. I have refinanced before and have owned several different houses so I consider myself somewhat knowledgable about the process. Bill is the best I've dealt with! He returned every call within an hour. every email was returned during the same 1/2 day it was sent. He knows what he's talking about and gives you full answers to all your questions. Never had a loan go so smoothly. definitely will use him again. Read More »

Joseph D. posted a review

Tue, 19 Feb 2013 00:00:00 GMT

Well, I must state that we are first time homebuyers, bought our first home within 4 days of its completion and availability in July 2012, and used the VA loan option for the first time. We were locked in for 4.5 % in July of last year upon closing, and our loan was sold to Nationstar Mortgage company by Jan of 2012. (We were fully aware it would be sold to another lender) we just had NO IDEA it would be such a bad experience until we began dealing with Crosspoint and Mr. Bill Ziegler! The... Read More »

Bill H. posted a review

Wed, 30 Jan 2013 00:00:00 GMT

Penny, Life just gets too busy sometimes, and as we get tied up with stuff, we often forget to close successful ventures every time. We want to thank you and your company for your outstanding results and appreciate your services when refinancing our home. We can not speak highly enough of your dedication and honesty. Its extremely hard to find people and companies, that actually do what they say and do it great the first time. We just wanted to drop you a line and say thanks and we will refe... Read More »

Robert B. posted a review

Wed, 26 Dec 2012 00:00:00 GMT

Our VA Refinance was handled both quickly and professionally. I felt very at ease through out the entire process. I would personally recommend them for any mortgage services. Read More »

Thomas S. posted a review

Wed, 05 Dec 2012 00:00:00 GMT

We went through Bill Zigler from Crosspoint Financial and boy are we glad we did. As a veteran with a VA loan that had never once been late on our payment and with a decent credit score we thought it would be easy to refinance through a streamline loan. However, many, many companies wanted to charge us outrageous closing cost fees to get a good rate. Bill came in and did an amazingly quick job, patiently answered our 10 million questions, did not gouge us on costs and provided wonderful commu... Read More »

Kevin C. posted a review

Thu, 18 Oct 2012 00:00:00 GMT

Just finished up with a VA refinance with Bill Zigler at Crosspoint. This was the easiest, simplest, most efficient real estate deal I've ever had. Bill knows the market, and will get you the best deal out there! Just got 3.25% fixed and I'm very happy with my experience. Give him a call, get him the info he needs and just sit back and let him take over from there! Highly recommend Bill Zigler at Crosspoint, he will save you money! Read More »

Stephen A. posted a review

Tue, 18 Sep 2012 00:00:00 GMT

This is my second time refinancing with Crosspoint Financial, Inc and Bill Zigler. Bill was awesome in crunching the numbers and now I’m setting at a 3.25% interest rate! The process was painless and the service was quick. Bill’s professionalism is a perfect match with this A plus corporation. He kept me informed throughout the process and no surprises, well only one, my low, low interest rate. As they would say in Italia, Bravo! Job well done! I would recommend Crosspoint Financial, Inc and... Read More »

Jessica P. posted a review

Thu, 13 Sep 2012 00:00:00 GMT

In the past year, we have refinanced twice with Cross Point. We have been extremely satisfied with Bill both times. Within minutes of our first phone conversation, I knew that I could trut him to do a great job for us. He is friendly, knowledgeable & professional & makes the process easy & as painless as possible. Bill is always quick to respond to emails, at all hours & very efficient with handling all of the paperwork. We had a few bumps in the road with our second refi, but he was there to... Read More »

Theresa R. posted a review

Fri, 31 Aug 2012 00:00:00 GMT

We called Crosspoint because we received a letter to refinance our home, we had received so many from all different companies over the last couple months and I usually don't even open them I just throw them in the shredder, however I happen to open this one and so glad I did. The service provided was outstanding, and they stood behind everything they stated in the letter. Bill Zigler was the individual that took my call initially and every call thereafter, he was always there to answer when w... Read More »

Melanie P. posted a review

Mon, 27 Aug 2012 00:00:00 GMT

I received numerous offers for re-financing in the mail, and I really didn't trust most of them. Most of the reviews were pretty shady, but the Crosspoint Financial reviews all seemed pretty decent so I decided to give them a shot. I called, and Bill was amazing. He told me he could refinance me for 3.25%, and it would close within 30 days. I was very skeptical, but the man kept his word. It was the smoothest financial transaction that I have ever been through. Bill was always on top of eve... Read More »

Adrian A. posted a review

Wed, 15 Aug 2012 00:00:00 GMT

After being inundated with refi junk mail for months, I was wary about the process, but when the interest rate hit my mark, I did some research about Crosspoint and found very positive reviews. Working with Bill was as fast, painless, and efficient as I can imagine the process to be. This was my first refi, but it went without a hitch, on time, no surprises. Bill is remarkably efficient at his job. Emails are answered in minutes, he always answers his phone, and document exchanges are acknow... Read More »

MARK H. posted a review

Tue, 26 Jun 2012 00:00:00 GMT

Crosspoint Financial made my refinancing easy. They provided a full range of home financing packages to meet my needs. As a responsible lender, they worked closely with me to help me understand my options, so I could make a more informed decision. I will definitely recommend Crosspoint Financial to my friends and family. Read More »

Rick R. posted a review

Thu, 24 May 2012 00:00:00 GMT

I recently did a streamlined veterans mortgage refinance with Bill Zigler at Crosspoint Financial. Bill was very professional and forthright when it came to my paperwork. He always was there when I called and responded to my emails very promptly. I have dealt with other companies in the past and was never very pleased but after dealing with Bill and Crosspoint, I am glad to say it was the easiest loan process I have ever been involved with. Thanks Bill! Read More »

Suzanne B. posted a review

Fri, 18 May 2012 00:00:00 GMT

I received a reference for Bill Zigler from another military person I work with and I was not disappointed. From the moment I contacted Bill, he was able to accurately calculate my savings, provide me an estimate and get the ball rolling on my loan. From that point forward we were able to conduct the entire refinance with minimal inconvenience on me. He was very efficient and thorough. It was everything I could have asked for and more with regards to acquiring a home loan. I highly recommend... Read More »

Cecil H. posted a review

Tue, 15 May 2012 00:00:00 GMT

Penny at Crosspoint gave me all the info up front. No pressure sales garbage like I have dealt with before. Package was sent out same day as promised. Everything came in a little under what he quoted on the phone. He told me the process and how long it would take. Pretty much worked out exactly as he said. I would recommend and have recommended Crosspoint and Penny to my close friends. I actually asked him to send me a few card to hand out. It was really that easy and good. The notary came to... Read More »

William F. posted a review

Tue, 15 May 2012 00:00:00 GMT

I recently did a VA streamline refi on my house. Crosspoint was an absolute pleasure to deal with. All questions were answered immediately, our assigned broker, Bill Zigler, was cordial and very knowledgeable. I receive at least 3 fliers per day from various real estate companies begging for our business, I chose Crosspoint based on customer reviews. If you are on the fence about a refi, and not sure of what company to use, choose Crosspoint and ask for Bill by name. I'm glad I did. Read More »

Don T. posted a review

Mon, 14 May 2012 00:00:00 GMT

Bill continues to provide service excellence at Crosspoint Financial. He contacted us recently to talk about a VA streamline. The outcome; our interest was lowered and our monthly payment was reduced. Very quickly we were signing the paperwork while dining at a restaurant. How many brokers and mortgage specialist look out for your interest? Check out Bill, he's the one. Read More »

Steven O. posted a review

Fri, 11 May 2012 00:00:00 GMT

I have refinanced my mortgage twice through Crosspoint Financial, Inc. and both times went very smooth. Bill Zigler was extremely helpful, he responded to all emails and questions very quickly, and always kept me in the loop throughout the entire process. In fact, my house was in WA and I did both refinances in Maui! Complete paperwork and processing was through emails and faxes...easy! Crosspoint arranged to have a closer meet me at my convenience to sign the final paperwork and the entire p... Read More »

Kaye R. posted a review

Fri, 13 Apr 2012 00:00:00 GMT

Kelly Hall gave us great service, answering all my questions in a timely manner. Our refinance of our VA loan came through without a hitch right on schedule. I would highly recommend this company especially Kelly. Read More »

edwin s. posted a review

Thu, 12 Apr 2012 00:00:00 GMT

I would like to thank Bill Zigler for helping me with a VA-Refi.. This was the fastest and easiest mortgage loan I have ever done. I would highly recomend Bill on any of your Mortgage loan needs Ed Smith Read More »

robert e. posted a review

Tue, 27 Mar 2012 00:00:00 GMT

We received a VA streamline refinance offer in the mail. We called and we were helped by Bill Zigler. Bill made the process as easy and stress free as possible. The entire process took less than 2 weeks from start to finish, this is by far the fastest refinance we have ever experienced. Bill communicated as a true professional and made us feel confident during the process. Bill Zigler is among the best in the business. We will definitely recommend him to our friends. Thanks Bill! Read More »

Malissa S. posted a review

Fri, 23 Mar 2012 00:00:00 GMT

My husband was the first to contact Crosspoint after receiving one of their mailings. Due to past bad experiences, we are very sceptical of the promises of getting lower rates and usually toss the advertisements into the recycle bin. Along with our primary residence, we own a home in Texas that we rent out. For years, we've been taking a loss every month. Thinking it was time to try to refinance,my husband called the number and was put into contact with Kelly. Kelly started the refinance... Read More »