TrustLink News for VIPnation Inc.

Dayna J. posted a review

Mon, 26 Sep 2022 00:00:00 GMT

I am looking to contact someone with the Alicia Keys VIP packages? I purchased one and did the Soulchat but as the show was starting, myself and the entire VIP group was escorted back OUT of the venue and left on the sidewalk and told to just get in line.....again... to get into the show. Most of us missed some or ALL of the openers set due to this negligence. I paid 1200 for 2 tickets (one for sister) to see the ENTIRE show. I would have left early had I known we would be made late by the pe... Read More »

Rick H. posted a review

Mon, 03 Sep 2018 00:00:00 GMT

Fucking retarded VIP Nation people don’t let you put your hands on celebrities, and security is as tight as Secret Service Read More »

Senectus S. posted a review

Mon, 26 Sep 2016 00:00:00 GMT

Loved the concert. Paid for "meet and greet tickets." I wanted to thank Black Sabbath for 40 years of memories. I did so when we were taking personal pictures with them. They were stone faced, non-responsive, robots, with no care in the world as to what the fans were saying to them. Thanks to Ozzy, Tony and Geezer for being complete cunts to their fans who paid 1500 bucks to "meet them." Aside from that, thanks for 40 years of amazing memories that got me through hard times and good times. Read More »

Jeff D. posted a review

Mon, 27 Jun 2016 00:00:00 GMT

Okay, so I read the comments below from years ago and maybe VIP Nation has made some positive changes and maybe there are more satisfied customers than non-satisfied. The comments below are my opinions only and are not meant to bash VIP Nation just to educate future customers. I purchased 2 tickets to Bad Co / Joe Walsh at a Cleveland Ohio venue and ordered the "VIP Silver Package". The description sounded like an awesome package with excellent seats. Each ticket cost me $250.00 and I felt i... Read More »

Heidi S. posted a review

Mon, 17 Jun 2013 00:00:00 GMT

For the first time ever, I used VIP nation, for tickets, I was worried and reluctant, after buying them, I was stressed about purchasing tickets that I had no ideal where I was going to be seated, other than knowing I was within the first 7 rows, in 9 different sections by the stage, I checked reviews on line at the BBB, and I did not get a warm fuzzy feeling after reading peoples review about the service that they paid for, but my credit card was charged, and my bucketlist, got the better... Read More »

Ed M. posted a review

Tue, 21 Feb 2012 00:00:00 GMT

They break many Consumer Protection Laws in New York State, specifically article 25 which regulates Arts and Cultural Affairs that are held in Ticketed Venues. I have summarized the regulations which VIPNation has broken, which I noticed when I purchased Madonna tickets for her concert being held in Yankee Stadium on 9/8/12 25.01 - Regardless of where the ticket sellers are located, if they hold an event in New York State, they are subject to these laws 25.13.2 - No operators shall sell tic... Read More »

Nicole V. posted a review

Sat, 03 Apr 2010 00:00:00 GMT

I tried purchasing a 5 star package to the new kids on the block concert. The site stated that my card had been reclined and to try again, so I did again it was declined. I looked on my credit card page and they charged my card two times so now my account is over drawn 790.00. I have to now wait until Monday and hope that I can get in contact with someone to take the charges off. Read More »

greg h. posted a review

Wed, 26 Aug 2009 00:00:00 GMT

I would not buy anything from ilaa ever again they say the customer is always right not these people they say they are always right they say that you get all the perks of vip. Tickets and you would be better off buying regular tickets. Its a ripe off. They I bought 5 star tickets for a def leppard show in Milwaukee and they said we could take pictures and when the show was here they said we couldn't and then we could with out a flash but we got hassled about it and even taking away from our s... Read More »

pascalle a. posted a review

Wed, 01 Apr 2009 00:00:00 GMT

I sympathize with all the other reviews regarding this company. I have been trying to get a response from them since attending the 5* NKOTB event 2 weeks ago, with 2 5* VIP tickets purchased through ILAA for my 30th birthday gift with my Sister in Law. We did not get what was promised on the tickets. I have made every effort to contact the company in person at the concert venue and via email and letter as soon as I got home. They have ignored me and refused to respond or comment o... Read More »

Bonnie h. posted a review

Wed, 01 Apr 2009 00:00:00 GMT

I was given such trouble when ordering tickets I am copying and pasting my email to them regarding my problem. I have emailed them back and forth and they still are refusing to give me any supervisor information. I would like to speak to a SUPERVISOR regarding a problem I had with Brooke. I asked to speak to her supervisor or to be transferred to the supervisor voicemail and she refused. She also refused to give me a supervisors name. My problem did not begin with her, My creditcard company... Read More »

Jennifer H. posted a review

Fri, 23 Jan 2009 00:00:00 GMT

I'm concerned about the manner in which this company handles problems regarding ticket confirmations and sales. After a system crash in which credit cards were charged, but no orders were placed in the system, the company refuses to give information regarding the status of the order. After calling repeatedly, I have no recieved any information aside from "we are currently processing the orders manually, we cannot give any information regarding whether or not you actually have tickets." During... Read More »