TrustLink News for eHarmony, Inc.

brian s posted a review

Tue, 17 Apr 2012 00:00:00 GMT

as a dating service they are fine, but after that - try to get off their email lists - it is impossible. the spam level is amazing. Read More »

Andew R. posted a review

Mon, 20 Feb 2012 00:00:00 GMT

Criminals, scammers, meal hunters etc. love Eharmful site. I've been robbed by a member of Eharm and after submitting a police report I provided it to Eharm, but they kept the thieving female and ignored my police report about her. I'm a straight male. HIGHLY COMPATIBLE match! Months after I asked them top remove this ridiculous "match" and profile I found it still intact and available! Eharm = Con Artists and Criminals! Read More »

Caroline C. posted a review

Tue, 25 Oct 2011 00:00:00 GMT

Like others, I would give eHarmony a zero star rating if I could. I am in a six month contract...for the first few days I would receive 7 or 8 new matches a day, now, less than two weeks later, I have gotten two matches in the past few days. Please understand that I included the ENTIRE UNITED STATES as my radius, but they can't find me any matches? Save yourself your money and dignity and do NOT subscribe to this site. Read More »

Arthur H. posted a review

Mon, 28 Mar 2011 00:00:00 GMT

I have paid for a total of six months of service from eHarmony, in two separate 3 month transactions. I took a lot of time to make my profile, posted lots of photos, and logged in regularly to review my matches. I initiated contact with dozens of women, and over the course of six months only one moved from step 1 of communication to step 2. When I e-mailed support after my 6 months was up, they suggested trying the "nudge" feature to re-establish contact with these women. I inquired as to wha... Read More »

dianne r. posted a review

Sat, 26 Mar 2011 00:00:00 GMT

I bought a one month sub about 3 hours ago and found so many things wrong immediately that I'm now on the BBB site reading these terrible reviews. If one wishes to sign for only one month you must follow a very convoluted set of instructions to instruct them to cancel - not renew automatically - after the one month. So, already upset I try to look at "matches." Despite all attempts was not able to manage search criteria, and most of what "matched" was totally outside the criteria. I will atte... Read More »

Walter O. posted a review

Tue, 22 Feb 2011 00:00:00 GMT

Perhaps eight months ago I started getting emails from eHarmony. Despite maybe 2 dozen requests to take me off of their email mailing list, it never happened. After over two months I finally was able to get someone to DO something. Since I've only been married for FORTY THREE YEARS, I find their solicitations offensive. NOW, I'm getting their solicitations again. Bad enough that I am getting them, but eHarmony's apparent arrogance at NOT unsubscribing people is frustrating. I have no idea... Read More »

Ben T. posted a review

Mon, 21 Feb 2011 00:00:00 GMT

Horrible service and opaque terms claim to strip you of your consumer rights and of your money. Clause 11 of the Terms of Service reads that Eharmony can hold you in breach of their terms but that it does not have to disclose what those exact terms are. Hence, they can charge you one day and then proceed to cancel your subscription but retain the funds the next. Eharmony claims that it's not obligated to disclose the reason for its decision and can arbitrarily take your money from you while a... Read More »

Nathan T. posted a review

Fri, 18 Feb 2011 00:00:00 GMT

Six years ago I had a great experience with eHarmony. I met my wife, and we've been married for over 2 years now and are extremely happy. I had such a positive experience that I have convinced a few friends to try also. Last year I bought a 6 month gift subscription for a friend. Unfortunately, that experience was not so great. After 6 months, my credit card was charged for an additional 3 months, and again a second time three months later. I didn't notice until the 2nd charge appeared. I imm... Read More »

Kim M. posted a review

Sat, 15 Jan 2011 00:00:00 GMT

This company is a fake and a joke. The men that I met on here were jerks. One of them actually was a stalker who wasn checdking up on me on facebook. The other just used me until he got what he wanted than he just left and I'm still waiting for him to return the last of my stuff. I removed my credit card information including the number off this website at the beginning of January and when they could not get the account to auto renew they than proceeded to go back into my records with them an... Read More »

don a. posted a review

Sun, 09 Jan 2011 00:00:00 GMT

I think this site is nothing short of total joke! 98% of my matches are from canada! I think this site is way over rated and dont seem to really pute forth any effort whats so ever to find you this perfect match. So please,if you haven't signed up DONT!!!! They are the most expensive mistake you will make!!!!!!! Read More »

Linda B. posted a review

Thu, 25 Nov 2010 00:00:00 GMT

I paid Compatible Partners $400 for a one year term, 6 months ago. Compatible Partners is the Gay and Lesbian site, hosted by eHarmony. 6 months into my subscription, they canceled it on me without providing any reason nor offering any sort of refund. I filed a complaint with BBB, but had no success getting a refund. Go figure, and they give them a A+ rating with not one positive review. How does that work? Now I find out that eHarmony is a right wing Christian organization that was forced... Read More »

Damon M. posted a review

Mon, 18 Oct 2010 00:00:00 GMT

They provide no option to stop auto renewing a subscription. I attempted to cancel a three month subsciption and was unable to until the subscription expired. They auto renewed the subscription the second the other expired leaving me NO POSSIBLE WAY TO PREVENT BEING AUTOMATICALLY BILLED BEYOND WHAT I WANTED TO SUBSRIBE FOR. This seems highly fraudulant and I can't believe they can operate legally under these practices. I am disputing all charges with my credit card company to attempt to get m... Read More »

Vincent D. posted a review

Sun, 03 Oct 2010 00:00:00 GMT

eHarmony knowingly engages in deceptive business practices. They match active, paying subscribers with inactive individuals. What this means is that by using the service's communication features, you may be contacting an individual that has not used, or visited, the site in months, and WILL NOT be able to receive your communication -- eHarmony makes no attempt to alert the customer to this during the communication stage.. This is highly deceptive because it leads the customer to believe they... Read More »

Sherri S. posted a review

Thu, 23 Sep 2010 00:00:00 GMT

Why do you have to give even 1 star to a company like eHarmony? I signed up for a 3 month plan and then tried to change my settings so it would not auto-renew. There is no way to stop it once you sign up. They charged me 24 hours prior to the expiration of my service and I immediately emailed them to request a refund (within their 3 day policy), they said No. My account is closed and cancelled, yet they can still auto renew? I even tried to change my credit card on file prior to the renewal s... Read More »

denise k. posted a review

Mon, 20 Sep 2010 00:00:00 GMT

All of the reviews here are true. Do NOT sign up unless you: 1. want to be contacted by random losers from across the country with no commonalities or compatibility whatsoever. 2. want to be charged for continuing subscriptions even when you opt out of an automatic renewal. 3. want to be unable to speak to customer service. 4. want to be matched with inactive profiles - inactive users- people who won't be able to communicate with you. 5. want your information sold to third parties. If you... Read More »

Sherri J. posted a review

Wed, 14 Jul 2010 00:00:00 GMT

I signed up for this on recommendation from friends, as I have no time to meet anyone. I read the terms of service and within it, it said that I had 3 days to cancel and receive a full refund. All I needed to do was send a letter to the address listed stating that I wish to close the account. I played with it for a few hours after signing up and decided this just wasn't for me. So I printed up a letter and, signed and dated it and sent it in the mail the next morning. A few days later I ge... Read More »

jerry k. posted a review

Tue, 08 Jun 2010 00:00:00 GMT

RIP-OFF. I PAID THEM 200 DOLLARS FOR A 6 MONTH MEMBERSHIP AND WAS VERY DISAPPOINTED. THE SEARCH RADIOUS WAS COMPLETELY OFF EVEN THOUGH I LIVE IN THE CENTER OF THE CITY OF CHICAGO AND ONLY GOT ABOUT A DOZEN HITS WITHIN THAT 75 MILE RADIUS WHICH IS REDICULOUS. WARNING CONSUMERS-----STAY AWAY!!!! IT IS A RIP OFF Read More »

Jane D. posted a review

Fri, 09 Apr 2010 00:00:00 GMT

WOW! Can I put zero stars? This company is a total fake and FRAUD! It's full of empty matches who have probably wised up and canceled their subscriptions years ago. They only give you a 3-day cancellation period, because it takes about a week or so to realize that you're not getting any responses from any real people, other than suspicious people from places like India or Afghanistan. They will continue to charge your account for the period that you signed up for without allowing you to opt o... Read More »

John T. posted a review

Sat, 13 Mar 2010 00:00:00 GMT

Wow, this company is bad. Guys there is a reason there is a three day cancel date. They are using that to their advantage, by time you figure out that you don't want their service, its to late. BBB rates them as a A but look at all the complaints. They decide what profiles you can view and they guide your interactions with others, it is difficult to use the site. Read More »

Larry A. posted a review

Thu, 14 Jan 2010 00:00:00 GMT

Today I was shocked to find out I recieved a copy of Maxim magazine in my mail. I contacted Maxim at 1-800-829-4321 to find out how I was subscribed. They were polite and informed me that it was billed through an eHarmony subscription. I had subscribed to eHarmony for a month, but had deleted my account about 8 months ago. I keep a close watch on my accounts and there as of this moment are no charges for anything suspicious that could be related to the magazine. After a little research... Read More »

Robert S. posted a review

Thu, 31 Dec 2009 00:00:00 GMT

Eharmony, as is the case with ALL companies, hires attorneys to find loop holes and write policies which are designed to STEAL from people legally. You will notice they always refer you to their policies when customers complain. They STOCK their databases with INACTIVE profiles, meaning people who no longer subscribe or use the service. When people are no longer active members it is FRAUD to send their profiles to others as "NEW MATCHES." It is also theft because every one who subscribes to E... Read More »

Linda T. posted a review

Sun, 06 Sep 2009 00:00:00 GMT

Eharmony is a scam. False advertisement. They had free communication weekend for non subscribers. The advertisement read free communication Sept. 4 through Sept. 7th. At first, matches were closing my profile because they could not see my photo that I loaded. eHarmony forgot to post in their advertisement that the photos were not shared unless you subscribe. Next, when me and the member got to the fast track communication, this is were you can talk freely with the member without interfere... Read More »

J. B. posted a review

Sun, 30 Aug 2009 00:00:00 GMT

I tried eharmony for 3 months and I think that eharmony is not being true to it's customers, I think that the Better Business Bureau should investigate eharmony and if eharmony is a scam they should shut them down and make it public as to set an example to other websites. That's why they are here to protect the customer. STOP, letting these crooks take people hard earn money and play with peoples emotions, cause if eharmony is a scam I want to sue and get my money back and more for my time an... Read More »

Colleen K. posted a review

Sat, 29 Aug 2009 00:00:00 GMT

I opened my visa statement to find a charge of $140 posted from eHarmony. I cancelled my account back in May of this year (due to personal circumstances). I never received a 7 or 30 day notice, stating that my credit card would be billed and my subscription renewed. This is probably because I cancelled and stopped the auto process at that time. According to the rep, I show my account as cancelled, but I didn't stop my auto renewal. He agreed there was no activity since this close date. To be... Read More »

C S. posted a review

Wed, 15 Jul 2009 00:00:00 GMT

What a scam eHarmony is! I subscribed to their service for three months more than a year ago. I found it too time-consuming and unhelpful, so I didn't renew my subscription and then closed my account. About four weeks ago (in 2009), I suddenly started getting emails from eHarmony saying people had viewed my profile and wanted to communicate. Thinking that somehow my account wasn't closed, I clicked through one email to eHarmony and tried to log in (to close the account). I couldn't log in un... Read More »

J. C. posted a review

Mon, 13 Apr 2009 00:00:00 GMT

Background: I have been a member of eHarmony since 2003 -- on and off for the past 6 years. It hasn't been working out: I only got to "open communication" ONCE in the past 6 months and when I met the man, he wasn't anything like his profile. The main problem is that there are too many matches that are inactive from former members who aren't using the site and are just used for "filler"; there is no way to find "the love of your life" if the other person isn't even aware that someone has been... Read More »

lowell r. posted a review

Wed, 04 Mar 2009 00:00:00 GMT

I have a friend who works as an actress. She got a gig for one of eHarmony's local commercials in the West Coast. Her role? One of the people who found their match in eHarmony. So don't believe those advertisements... =) Read More »

Patty C. posted a review

Fri, 13 Feb 2009 00:00:00 GMT

I recommend to all the people that are thinking to use eHarmony, to read first the Terms and Conditions of the company, in which explain you their services and what they are going to do with your money. This will be useful to avoid frustrations and dissapointments with them. Remember, if you pay a membership for the first time, you have 7 days to ask for a refund. If you are paying a subscription renewal, you have 3 days to ask for a refund. Read More »

lara d. posted a review

Wed, 21 Jan 2009 00:00:00 GMT

Eharmony are operating under deceptive trade practices and false advertisement. Buyers beware. they do not have any match on their database. they will match you with the wrong people and people who are not members. you may end up meeting criminals and evil minded people. most of the match do not respond to you because they are not members instead they will give you a yahoo email or hotmail for you and them to communicate outside of the site. most of all, eharmony are thieves trying to empty y... Read More »

Dan S. posted a review

Tue, 16 Dec 2008 00:00:00 GMT

I have not tried to cancel eHarmony, yet... My concern is that they ordered a magazine in my name! For the past 2 months I have been receiving, of all things, "Maxim". I am a Christian and even if I wasn't, I have higher standards then that. The first issue I just sent an email unsubscribe response to the Maxim website thinking it was just a mistake, the second issue I called the company who informed me that it was a prepaid year from eHarmony through "M2mags". What the heck!?! There was... Read More »

Hollywood Chick posted a review

Sat, 29 Nov 2008 00:00:00 GMT

Add me to the list of people who recognize that eHarmony is a big ripoff and scam. I am a female who was matched with people who did NOT fit my requirements. eHarmony claimed that their software somehow "learns" based on how you rate a match, but that's a lie. No matter how often I turned down a match with a short guy, they kept sendinig me more of them. Or men who are in relationships. Or men who aren't members. And then the real kicker... they matched me with a WOMAN! I said that was pro... Read More »

Stella B. posted a review

Sun, 02 Nov 2008 00:00:00 GMT

Every one of the reviews I read about eHarmony is exactly what they're like. This is NOT a business you want to spend your money on. You can't communicate for "free" on weekends they advertise as such. You can NOT get responses from profiles of supposed members who have not paid, and you have no idea if they are or not when you read their profile. You can NOT look at pictures first to see if you want to sign up. They do NOT match you up with people you are compatible with, even thou... Read More »

mhayman posted a review

Wed, 04 Jun 2008 00:00:00 GMT

I joined eHarmony for one month for the bargain basement rate of $59.95 at the beginning of this year. Luckily, I had the forsight to use a credit card-I'll explain the wisdom of my move later. After answering an endless list of questions, I was matched with women. All of the matches were located in my general area, but were mostly in their 50s. There were a few 30s and 40s mixed in, but mostly older. Most of the women were too fat for my taste. Most "matches" would have nothing to do with me... Read More »

Leon posted a review

Fri, 30 May 2008 00:00:00 GMT

Should you wish to participate in what this company does, viz., an alleged relationship service, please read the terms of agreement located in very tiny print at the bottom of their web site. Pay particular attention to paragraph 11 which states in part: eHarmony reserves the right to immediately suspend or terminate your access to any of the Services, without notice, for any reason or no reason. We also reserve the right to remove your account information or data from our Servi... Read More »

Penny posted a review

Tue, 27 May 2008 00:00:00 GMT

I signed up with eHarmony in February 2008. I received many of the same types of me even though I never chose to communicate with them. I did have some men who matched my specifications or who lived within the travel miles I signed up for. I think they tried to fulfill my specifications but after less than three months I wanted to end the contract as I did not even email or contact any of the men they sent me to view. Then I moved back to Massachusetts and have been trying to change my area... Read More »

Melissa posted a review

Mon, 26 May 2008 00:00:00 GMT

eHarmony continued to charge my credit card after my three month membership expired, however I specifically declined automatic renewal when I signed up. This amounts to a violation of the contract, plain and simple. Now I have to begin arbitration in order to receive a refund because of their fraudulent billing practices. Read More »

B. Wilson posted a review

Wed, 30 Apr 2008 00:00:00 GMT

I signed up for eHarmony on 12/31/07 and recieved profiles for men that did not match in distance or other areas. I then contacted eHarmony by phone three times. Each time I was read a script telling me to look at the person's 'personality' despite the fact that they were too far away from my state. I then asked to have the account closed, each time I did so I was read another script telling me to give it a shot. By day 21 I was frustrated and demanded the account be closed at which point I... Read More »

pgood33605 posted a review

Sun, 13 Apr 2008 00:00:00 GMT

I tried eHarmony on 3 seperate occassions and much to my disappointment nothing came of the experience except a huge waste of time and a lightening of my pocketbook. In almost 2 years of trying this service I have yet to met one person. Every one who sent to me as a compatable match are either in another relationship, have not responded to my request to communicate, are totally the opposite of me or in another state. I've had to report several members as fradulent or ficticious members becaus... Read More »

DMS-PA posted a review

Mon, 10 Mar 2008 00:00:00 GMT

E-Harmony is one of the biggest rip-offs there is. They are totally not committed to helping anyone find true love, what they are comitted to is emptying you pocketbook. Once you finally get online and start receiving matches, the ones you do receive are in no way compatible with you. Most don't have photos posted and the ones who do are in a relationship already, or live too far away to have any kind of relationship with. So you waste your money for a service that you cannot use. When you tr... Read More »

unosteveo posted a review

Sun, 02 Mar 2008 00:00:00 GMT

I joined this site a couple of times and gave it an honest try. The people that it matched me with were not at all my type. Most of the people were too old or very overweight. I met a couple of people for which their compatibility scores showed we were matches and it was so far off base I will never use eharmony again. The ones that I would have considered never responded to my initial attempts to communicate. In addition, like many other online dating sites there are several scammers who... Read More »

jm posted a review

Wed, 20 Feb 2008 00:00:00 GMT

I signed up for one month ($60.00) but did not know that most of the matches were no longer subscribers. I didnt figure this out until I sent an email through their help system, asking directly if they match with non subscribers. The answer was indirect, stating that everyone starts as a non subscriber and "quickly" become members once they are matched. This email diversion technique really bothered me. I canceled the service immediately and put the reason for canceling because they were not... Read More »

Mira posted a review

Fri, 15 Feb 2008 00:00:00 GMT

I signed up for this service and first off, it seems like hardly any of the people on the site are paying members... so I forked out the money for a three month membership and in that time I actually only was able to communicate with one local man, who had already met someone by the time we were matched up and so we closed the communication. Now, in an attempt to get some value from the experience (my membership has expired), I signed up for the "free Valentines weekend" where it's supposedly... Read More »

Persephone posted a review

Tue, 12 Feb 2008 00:00:00 GMT

I joined eHarmony because I heard that it was a web site where serious daters go, and that they screened their people and guaranteed matches. I was (am) in my forties, and the pickings get pretty slim at this age. Anyway, I took their test. I thought the results did not sound like me, but oh well. Anyway, I didn't get ANY nibbles for the first month. My ten-years-younger friend was getting quite a few, so I decided to conduct my own experiment. I created a profile of me, with everything the s... Read More »

amber_kat posted a review

Mon, 11 Feb 2008 00:00:00 GMT

I can't think of anything that really stands out as a positive thing. eHarmony.com tries to match members as being highly compatible. However, they do not give advance notice that they will be charging your credit card when it's time to renew. They will send out a notice that they have charged it on the day that they do it. However, if you want to cancel, they will not crdit your card with a refund. They keep matching me up with members who live hundreds of miles away, even though I have re... Read More »

bob23 posted a review

Fri, 18 Jan 2008 00:00:00 GMT

Buyer Beware! Not only does this company charge an arm and a leg to join, they do not follow through on finding suitable matches for you AND they scam you through their illegal billing practices! I was hung up on numerous times when I tried to cancel my account and they auto-renewed my policy even though I specifically chose not to have this feature. It took an hour on the phone with those idiots trying to convince me of how successful the company was before they finally canceled my account.... Read More »

Scams posted a review

Sat, 24 Nov 2007 00:00:00 GMT

Ladies..Beware...I'm sure eharmony is a good sight but I have not had a positive experience with it. I "met" two men over the course of 4 months. They seemed nice enough...that it until they started asking for money. They were both in "Nigeria working". Please be careful. This type of man prays on sensitive women. They know how to malipulate and con. Read More »

cvfadfsdf posted a review

Wed, 26 Sep 2007 00:00:00 GMT

As a single woman it has made me uncertain and nervous that the majority of men they have matched me with say they are from the US, but when you begin communication, you find out they are in another country or are working here temporarily, and are not US citizens (I chose US only on my options). The men then immediately start telling you how much they love you and you are the one for them. I would chalk this up to disfunctional but the patterns are very much the same. And they want your email... Read More »

Wendy S posted a review

Wed, 05 Sep 2007 00:00:00 GMT

I tried to sign up with eharmony.com and was refused due to my "seperated" marital status. That's fair. But now I am receiving tons of spam at the email address I gave them. I am sure they shared it because I own a domain and gave them the address "eharmony@...". When I did a bit of research on the internet, I was actually very glad I never got to the point of giving them a credit card number, because consumeraffairs.com lists so many complaints about unauthorized billing of accounts that it... Read More »