TrustLink News for Metro PCS, California LLC

r. ann g. posted a review

Thu, 03 Nov 2011 00:00:00 GMT

Husband purchased phone for daughter on Friday, went to store of purchase on Sunday to exchange for different phone or different color, sales clerk was rude, unprofessional and after looking at phone, opening and closing box, going back and forth to desk came back 30mins later to say we had to come back Monday, explained that was not a option, needed to resolve today, he then insisted we would have to pay a $50, then $20 dollar restock fee, asked where on receipt did it say that, he preceded... Read More »

John G. posted a review

Thu, 07 Jul 2011 00:00:00 GMT

Bought 2 phones which gave us problems from the start. They kept telling us to come in so they could check the phones, re-program them, then re-charge them, etc. We made several trips to the store each time working with a different manager! After 2 months and them telling us they're defected, we agreed to buy 2 new phones but had to pay "Upgrade Fees!). Again we kept having problems because they basically sold us the SAME phones which they said will work better?? After many re-programming att... Read More »

NAVIL D. posted a review

Tue, 17 May 2011 00:00:00 GMT

Got 2/two MetroPC Smart phones with 1 month paid services for the total of $500 from local store on 1144 e Broadway street,Glendale. The clerk and manager both told us that we have 7 days to return for full refund if we don't like for whatever reason. After we went home and found that there is NO SIGNAL. ZERO BARS. I am in sales and I get all my leads in morning by my cell phone and as we also have home phone, my girlfriend asked me to return atleast her phone. It was weekend on 30th April... Read More »

Joe F. posted a review

Tue, 11 Aug 2009 00:00:00 GMT

Horrible place to conduct any sort of business! BUYER BEWARE! This is definitely NOT the kind of store you want to waste your time/money at. The whole store is plagued by a deceptive and misleading sales mentality. NOTHING is really what it seems. Ever been to a car dealership and ripped off? Same thing here except with cell phones. I expected MUCH more from a corporate store but was sadly disappointed. The staff on to the management seem to have absolutely no training or education. I literal... Read More »