TrustLink News for Zotac USA, Inc

Wanda O. posted a review

Fri, 01 Mar 2013 00:00:00 GMT

Have tried for almost a year to received a rebate that we were told we would receive in 3 different emails from Brian Augie and still nothing. There rebates are not worth the paper the forms are written on. Writing Newegg and the parent company in Japan to let them know they have a distributor stealing from their clients and see how that goes... Read More »

Robert W. posted a review

Fri, 25 Nov 2011 00:00:00 GMT

Purchased a Zotac GeForce GT 440 video card at Frys Burbank store in August based on salesman's promise of $25 REBATE. Did all the right stuff and here it is past Thanksgiving and NO sign of my $25. No REBATE program should take this lone - there must be something funny going on in the City of Industry..... Read More »

Pete Thakor T. posted a review

Sat, 12 Nov 2011 00:00:00 GMT

Zotac is a fraud. I submitted the rebate in September. I still have not received the $25 rebate. I am going to hire attorney to make law suit against Zotac and Frys. Please do not ever trust Zotac rebate promotions. Read More »

A B. posted a review

Sun, 09 Oct 2011 00:00:00 GMT

Absolutely terrible company. I followed all the instructions on their rebate and the enevelop was returned to me unopened saying "REFUSED". There is no rhyme or reason why it should have been returned unopened to me. Fortunately I influence purchase of lots of PC equipment and will avoid zotac in the future. Suggest you also buy from someone else like Asus, EVGA or Acer. Read More »

Duke posted a review

Mon, 28 Mar 2011 00:00:00 GMT

Just google "zotac rebate problem" and read hundreds of people who did not get their rebates! Waited 4 months for my $20 rebate. Went to their website which is PAINFUL to go thru only to fund out that my rebate did not meet their requirements - TOTAL LIE. I made copy of my submission as I suspected Zotac would try to cheat me. Zotac NEVER notified me that there was any kind of rebate problem. I'm going to contact Fry's and California Attorney General if I don not get my $20 rebate. Again... Read More »

Chad H. posted a review

Sat, 21 Aug 2010 00:00:00 GMT

I purchased a barebones netbook from Zotac a few months ago for my son's Birthday. After approximately 1 weeks use, the sound from the headphone port was heavily distorted. I obtained an RMA from Zotac and shipped it to them using FedEx. FedEx reported the netbook's delivery on 6/22/10, Zotac sent me an email on 6/30/10 saying they just received the RMA and would resolve the issue within 30 days. On 7/22, I followed up with Zotac's RMA department asking about the status of my RMA. The followi... Read More »

Jesse G. posted a review

Sun, 11 Apr 2010 00:00:00 GMT

Terrible! Their website doesn't say what OS their motherboards support. I use linux and they refused to help me with my problems. I thought it was a software problem at first so I tried to fix it myself, but I later bought a copy of Windows and found it was a hardware problem since windows was having the same problems. Since they had refused to help me it was too late to return to the store and they refuse to give me a refund! They offered to send me another board and I could sell it. I tried... Read More »