TrustLink News for Ipod Battery Depot

Bruce B. posted a review

Tue, 08 Dec 2020 00:00:00 GMT

I'm not surprised to read all the negative reviews of this place. All I've got to say is "nee too." They took my money for a new battery, installed it, but it still would not hold a charge. I sent it back and they kept it, along with my money, failing to respond to phone messages, trouble tickets or e-mails. I wonder if they fix iPods and then sell them for more than they'd get in repair charges. Who knows. Very disreputable place. Read More »

Mark J. posted a review

Thu, 07 May 2020 00:00:00 GMT

UPdate on July 31 2020. Still no satisfaction from Ipod Battery Depot. I contacted Ipod Battery Depot today for the first time since registering the complaint below in May. I contacted by email and phone. No reply yet. My status is they are either extremely poor in handling business or they are a scam. Will retract if things change. I sent my Ipod 5 to this company about 10 weeks ago to have a battery replaced. Paid online and received a package to send it to them. In about a week I receive... Read More »

ben t. posted a review

Wed, 09 Oct 2019 00:00:00 GMT

These guys are obviously crooks ! Bought a battery from them and never received it ! They also do not respond to emails or phone calls ! They should be avoided ! Read More »

Ron S. posted a review

Thu, 28 Feb 2019 00:00:00 GMT

It appears I got scammed! Like the others, I didn't look at the reviews before I signed up. I got a very good price and signed up. They sent me the packaging to return it to them. I tested the device immediately before placing it in the packaging and EVERYTHING was working fine, except the battery. Today I received an email that they had received my device but basically NOTHING is working. They going forward with replacing the battery but assured me it would not be working when I get it back. Read More »

J W. posted a review

Wed, 10 May 2017 00:00:00 GMT

A total scam. Supposedly easy-to-follow directions for iPod battery self-install don't even relate to the proper product. Several models with very different designs/construction all have the same set of inadequate instructions. Since the product can't be returned if the bubble wrap is opened, the customer is screwed. Read More »

Joanne G. posted a review

Tue, 04 Apr 2017 00:00:00 GMT

I sent an iPold nano 4th generation to this company and did receive a newly installed battery in my iPod - but it no longer works! I tried calling the company - gets you nowhere. When I tried to click to submit a trouble ticket it brings to an error page. STAY AWAY FROM THIS COMPANY!!! Read More »

Todd M. posted a review

Fri, 30 Sep 2016 00:00:00 GMT

I wish I had seen these reviews before I sent in my Ipod Nano 5th Gen for battery replacement. They are NOT RESPONSIVE to inquiries... they don't answer their main phone (no matter what option you choose), never reply to emails (salesteam at, customercare at, or troubleticket at ipodbatterydepot dot com), and their timeliness is pretty poor. I got my device back after a month, but I think this only happened because a tech guy named Cliff seemed to be on my side... I got his direct number afte... Read More »

pete h. posted a review

Sun, 16 Feb 2014 00:00:00 GMT

I ordered a replacement battery for my iPhone that came with tools that were not the right size for iPhone screws. Not only that but the battery was dead and wouldn't charge!!!! I disputed the charge with my credit card company. Read More »

Brad F. posted a review

Sun, 10 Nov 2013 00:00:00 GMT

I ordered an iPad battery with installation tools and guide while paying for 1-2 day delivery. The battery only was delivered on third day with no tools or installation guide (useless without the installation tools). Battery looks used. They never answered or returned numerous phone calls. Nor did they respond to online inquiry. The only thing that keeps me from saying it was outright fraud is the actual delivery of a battery, even if it was used. I wish I'd read all the negative reviews fi... Read More »

John P. posted a review

Fri, 22 Mar 2013 00:00:00 GMT

I bought a battery for my iPhone with this company and I wish I had seen this review first. The same things happened to me. THe first battery didn't work, it kept rebooting the phone. I went through several iterations to try to get help from them. Their website forces you through an RMA process that has a dead end if you want your money back. I sent them back the battery with a request for my money, and instead they sent me another battery. I tried the new battery and it does the same dam t... Read More »

Wayne A. posted a review

Fri, 22 Feb 2013 00:00:00 GMT

I wish I had read the reviews posted here before trying to do business with this company. Everything posted by the other customers is TRUE. I mailed my Ipod (with a $49 prepaid fee) for battery replacement to IBD on Nov.18, 2012. On Nov.30, 2012, after I emailed IBD to find out status, I got an email saying they had received it and would send it back as soon as part was installed. I received it around 12/12/2012, and 2 week later it was totally dead. It would not even take a charge. I contact... Read More »

Arthur H. posted a review

Sat, 15 Sep 2012 00:00:00 GMT

This is a nightmare! After almost three hours spent replacing the battery in my iPhone3 (BEWARE of connector 3: It comes out easily but pay close attention on how to put it back in!), the phone no longer connects to ATT's network AND the battery will only hold a charge for 4 hours. Since it would not connect I had the bright idea of calling ATT to see if they could check it. After holding for an hour, ATT informed me that since it was an iPhone I must have a data plan. I kinda knew this but d... Read More »

Larry G. posted a review

Tue, 21 Aug 2012 00:00:00 GMT

Sent my money and ipod and it came back the same not repaired! The lady (Mary) I spoke with would not let me speak to anyone else. Read More »

William L. posted a review

Mon, 20 Aug 2012 00:00:00 GMT

I ordered two battery's from them 1600ma and neither would hold a charge. The phone died after 5 hours. Dealing with them was terrible. Avoid these people. Read More »

Chris W. posted a review

Mon, 13 Feb 2012 00:00:00 GMT

SCAM ALERT! This company sent me a used defective battery and an item i did not order. Now they will not refund my money. FRAUD! I have reported them to the BBB, along with many others. http://www.la.bbb.org/business-reviews/General-Merchandise-Retail-By-Internet/Ipod-Battery-Depot-in-Lake-Forest-CA-100020033 Read More »

Michael S. posted a review

Thu, 15 Sep 2011 00:00:00 GMT

I sent for a battery to fit my 30gig 5th Gen IPOD, when I got the battery and installed it the charge would not go beyond half way. I listened to the ipod and let it run down a bit,hoping it would recharge then fully, when I attempted to recharge again the battery would not recharge at all. I called IBD and they told me to download a RMA # and send it back, at first I thought no problem but,while surfing I found a similar battery kit on Amazon for $3.00 I paid these guy $22 with/s/h. I called... Read More »

rick l. posted a review

Mon, 12 Sep 2011 00:00:00 GMT

The battery was received but would not work in my phone. I called them to speak with a Tech and they do not let you speak with them, but if you send your phone to them they will install the battery for a fee. I didn't have the time to wait for that process. I asked to speak with a manager and they wouldn't do that either. I paid to have the battery sent back ($8.00)and received an email stating that because the battery was opened I was only eligible for a 30% cash refund. How are you supposed... Read More »

Phil L. posted a review

Fri, 19 Aug 2011 00:00:00 GMT

They seem really nice when you make your purchase but don't let that fool you!!!!! Their batteries are junk!!!!! They won't refund your money either. I never filled out a review before but this company pissed me off so bad that I had to. Read More »

Feliks G. posted a review

Mon, 01 Aug 2011 00:00:00 GMT

The battery they sent is not working. They would never return your money back. This is frod company. Don't buy anything from them. Good luck Read More »

Steven W. posted a review

Sat, 04 Jun 2011 00:00:00 GMT

I ordered two 400mAh iPod Nano 2nd Gen Batteries manufactured by Ipod Battery Depot. What I received was 2 generic 350mAh "made in China" batteries. Since when is bait and switch legal? Their product detail specifically states why there product is better than the competitors - link - http://www.ipodbatterydepot.com/shopping/productdetails.asp?recordid=48 [400mAh not 350mAh - Manufactured by us not some random China manufacturer] So I buy on that detail and they send me with no prior notifi... Read More »

Thomas P. posted a review

Mon, 16 May 2011 00:00:00 GMT

I purchased a 1600 ma battery for my iPhone 3GS on May 02, 2011, however I was shipped a 1200 ma battery which wasn't marked 1200 ma. The Ipod Battery Depot NEVER notified me that this was a 1200 ma battery. The only way I found out it was a 1200 ma battery was when I downloaded an iPhone app and saw that this was only a 1200 ma battery. If I would have known this was a 1200 ma battery, I would have never paid to have the battery installed. I wrote to the company and they told said they were... Read More »