TrustLink News for Fay Cullen, Inc.

Jodi C. posted a review

Sat, 29 Oct 2016 00:00:00 GMT

received immediate responses to all my requests for help and ABSOLUTELY LOVE my new bracelet. great service. Read More »

Bronwyn B. posted a review

Wed, 22 Jun 2016 00:00:00 GMT

From all the way down here in Australia, it was a rewarding and easy shopping experience with Fay Cullen all the way over their in North America. Fay Cullen staff went above and beyond during my purchase of the most beautiful antique emerald and diamond necklace. They were informative about the piece itself, as well as the process of larger international money transfers. Constantly helpful, kind and very professional. Safely packing and shipping it to my home so that I can enjoy it every day... Read More »

Joe M. posted a review

Tue, 03 Dec 2013 00:00:00 GMT

Have nothing but good things to say about my experience. Customer Service was great even though I had to change the shipping address at the last moment! Packaging was secure and delivered exactly when expected. The engagement ring was stunning and appraised much higher then the price paid! Locally I couldn't find anything even close to this price for the diamond alone, much less the beautiful setting it came in! My fiancé loves it! It was a pleasure to do business with this company! Read More »

Mario H. posted a review

Sat, 30 Nov 2013 00:00:00 GMT

Fast response, Good service, Beautiful Bracelets Design, And Low price. I would never hesitate to buy from them! Read More »

Ry L. posted a review

Mon, 20 May 2013 00:00:00 GMT

Fay Cullen is not what it appears to be. They use bad sales tactics and fib about the quality of diamonds they sell. Be very cautious if you go through this company. Elizabeth uses her words very carefully when she sells the product. The return policy is a joke and the one year warranty they offer, means nothing. We found out the hard way. The diamond was not the quality they told us, the original setting did not have a diamond in it, as the ring broke and the insurance company took over. T... Read More »

rebekah m. posted a review

Sun, 10 Feb 2013 00:00:00 GMT

My husband and I just purchased a rose gold diamond eternity band and what a gorgeous ring!!! I truly love it.. I did have to wait about 6 weeks since I needed it in a specific size but it was so worth the wait. The size is perfect. I trust Fay Cullen, the quality is superb, the diamonds are of outstanding quality. The description is extremely accurate and the prices are the best for the quality you get. I highly recommend this web site! Communication with Marc is outstanding and extemely pro... Read More »

Daan M. posted a review

Tue, 24 Jul 2012 00:00:00 GMT

I have spent along time looking for the ideal engagement ring for my now fiance. I went to multiple companies, jewelers, and estate jewelry resellers and Fay Cullen stood out in its quality and superb customer service. Fay and Mark were both very knowledgeable, friendly and honest. Buying an engagement ring is not only exciting but very nerve racking as it is a lot of money. Fay and Mark were highly trust worthy and open about costs, appraisals, as well return policies and service care. I... Read More »

Sue B. posted a review

Mon, 18 Jun 2012 00:00:00 GMT

I have purchased twice from Fay Cullen, Inc. and have been very happy both times. The items were as pictured and the information provided accurate. Shipping, though expensive, is safe and prompt. I will do business with this company again. Priority viewing (what is new to the site) is fun, easy, and I look forward to it each month. I also like looking at the "discounted" items. I have made purchases from both lists. This is a wonderful place to shop and will make Holiday gift giving an occas... Read More »

Christine M. posted a review

Mon, 07 May 2012 00:00:00 GMT

Don't hesitate to use Fay Cullen for any of your jewelery. Very reasonable, very professional, and very easy to deal with. I purchased a sapphire engagement ring. My jeweler at home was very impressed with the quality of the stone- he was surprised it was a sapphire and not a blue diamond! Read More »

Will K. posted a review

Thu, 01 Mar 2012 00:00:00 GMT

Buying an antique necklace, unseen over the internet was a little scary but I'm glad I did. A minor problem with the shopping cart not recognising my UK security number was quickly sorted out by Mark Hoult via a couple of emails, responded to almost immediately. Necklace arrived in the UK after just a few days, extremely well packed and exactly as it looked and was described on the website. All in all I would highly recommend Fay Cullen based on my experience. Read More »

marna f. posted a review

Sat, 25 Feb 2012 00:00:00 GMT

I recently traded in a previous Fay Cullen purchase of a beautiful aquamarine ring for a lovely diamond and saphire estate ring.The trade was easy and I got a fair price for the trade-in. Read More »

Fransisca F. posted a review

Tue, 07 Jun 2011 00:00:00 GMT

Amazing, beautiful jewelry. Incredibly caring and down-to-earth service. Helpfulness and efficiency in the procedure of ordering also made the purchase so much more enjoyable. The jewelry itself when it arrived was of course absolutely breathtaking. Fay Cullen is the Protector of Beauty in life. She provides beautiful jewelry AND makes you feel really special and cared for. At the time of my order, a certain problem with the bank occurred and things got tense and nervous and I felt a little... Read More »

Robert T. posted a review

Sat, 02 Apr 2011 00:00:00 GMT

Fay Cullen customer service is world class. I purchased an antique engagement ring which we thought was the right size, but was loose for my wife. We had a sizing bar added at another jeweller as we do not live in Florida. A mistake we regret as after 6 months a side stone had fallen out. I contacted Fay Cullen to have the ring repaired which they were so gracious to do since another jeweller had worked on the ring. They shipped the ring back to us very securely and it looks brilliant once ag... Read More »

NEETA S. posted a review

Mon, 28 Mar 2011 00:00:00 GMT

HI I GOT EARRING IT IS BEAUTYFUL THANKS FOR SENDING FAST NEETA SHARMA Read More »

Jip L. posted a review

Sat, 12 Mar 2011 00:00:00 GMT

If you are a jewelry lover and haven't found Fay Cullen, you don't know what you are missing!! She has one of a kind pieces at unbelievable prices. Her specialties are engagement/wedding rings, plus antique and estate jewelry. Make sure to sign up to receive her preview list which is sent out every month to show the new pieces that are about to be added to the web site. As you can tell, I love this company and have bought several pieces of jewelry totally unique that I love. The latest purcha... Read More »

Alice R. posted a review

Mon, 13 Dec 2010 00:00:00 GMT

We got my estate engagement ring at Fay Cullen and it is perfect! It looks so much better in person than in the photos. It is in wonderful condition and came with a container of jewellery cleaner so I can keep it that way. We did a lot of shopping around and Fay Cullen's prices can't be beat. The process of ordering online was very easy and I felt very secure with their shipping policies (and the ring arrived in 3 days!). I'm sure we'll use Fay Cullen again in the future. Read More »

Heidi Christine R. posted a review

Tue, 07 Dec 2010 00:00:00 GMT

What a treasure chest I opened when I found Fay Cullen. The service, quality, price was perfect. Marc was wonderfully helpful. I would highly recommend this site to anyone wanting an exquisite, unique piece of jewelry. I only wish I had more fingers and they had more stars for rating. A rare gift is Fay Cullen. Thank you. Have fun purchasing your special piece or pieces. Read More »

Jacqueline F. posted a review

Tue, 09 Nov 2010 00:00:00 GMT

I recently traded some no longer worn jewellery pieces for an exquisite ring that I found on the Fay Cullen, Inc. Website. To my surprise, the trade covered the entire cost of the ring. The process was quick and easy and I received a ring that I now cherish for some unwanted pieces that had just been lying around for years. I would not hesitate to do this again with Fay Cullen, Inc. Read More »

Arie S. posted a review

Wed, 14 Jul 2010 00:00:00 GMT

Fay Cullen's inventory and customer service is outstanding. I got my dream engagement ring with lots of help from Veronique. I will be a customer for life. I would recommend them to anyone looking for unique, beautiful, timeless jewellery. Read More »

nate b. posted a review

Tue, 13 Jul 2010 00:00:00 GMT

I was very pleased with the service I received during my hunt for the perfect ring. This is actually the second ring I have purchased from Fay Cullen. Both experiences were great. I worked with Veronique this time and she was very pleasant and made process very simple. I appreciate everything that has went into assisting me... Nate Read More »

Laurie B. posted a review

Thu, 08 Jul 2010 00:00:00 GMT

Stunning Engagement Ring We were so incredibly pleased with the service and quality of Fay Cullen. We purchased a unique Art Deco piece to be used as my engagement ring. It's a show stopper and I receive compliments on its beauty most frequently. I highly recommend Fay Cullen for their quality, service and outstanding selection. Laurie B., London, Ontario Read More »

Kenneth B. posted a review

Tue, 29 Jun 2010 00:00:00 GMT

I have been searching for a ring for a while. I came across the Fay Cullen Inc. Website and found a beautiful ring that fits the style I was searching for. The price was in my budget so I slept on it before I made any final decisions. I came back to the website a few days later and called. The customer service was outstanding especially since I am located in Arizona and couldn't exactly go around the corner to Florida. I asked for a rush delivery since the 4th of July is 5 days away. Litera... Read More »

TJ RVA posted a review

Sat, 27 Mar 2010 00:00:00 GMT

I bought an engagement ring in 2008 from Fay Cullen. I was pleased with the ring initially but within a year a prong and diamond broke off. I took in to an independent jeweler who specialized in antique jewellery. He said the ring was poorly crafted and should have never been sold in its condition. When I approached Fay Cullen about it, they assumed it was our fault and would only repair the ring unless I bought an extended warranty. I bought the warranty and returned the ring. Six months lat... Read More »

James S. posted a review

Wed, 17 Feb 2010 00:00:00 GMT

My fiancé and myself drove down to meet with Fay Cullen’s office on Monday presidents day 02/15/2010. We drove about 16 hours from Nashville down to Miami. When we arrived for our 10 am meeting we were greeted with espresso and asked to have a seat. The representative we had show us the ring was named Veronique Brunner. She was very knowledgeable about antique and vintage rings as well art history. My fiancé and myself are knowledgeable in our own opinions when it comes to estate pieces but l... Read More »