TrustLink News for PayPal, Inc.

Makarand K. posted a review

Wed, 06 Oct 2021 00:00:00 GMT

Total 6 Fraudulent Transactions on an eBay account paid by my PayPal account - using 1> My Bank Of America Credit card account Linked with PayPal 2> My Bank Of America Checking account Linked with PayPal 3> PayPal credit account. Total amount of fraudulent transactions is $4992.44. The fraud took place approx between noon May 24, 2021 and evening of May 25th 2021 - until when I realized the issue - PayPal's automated calls came through and I took action. Since then I am working with PayPal an... Read More »

ssss s. posted a review

Sun, 01 Aug 2021 00:00:00 GMT

This is the second time Paypal took my money. This time they planned it and purposely waited till i had over 8000USD in my account, when they eventually took it for themselves, disabled my account and keep on avoiding me and any questions i have. I had been a user of paypal for years. First they froze my money and then i had to open an american bank account to get my money back after waiting 180 days and a huge struggle. Eventually got my money back with the help of Pioneer services. After... Read More »

Kevin t. posted a review

Mon, 28 Jun 2021 00:00:00 GMT

Like many of you I have been taken advantage of by PayPal. I sell on eBay and have 100% feedback rating and no complaints. PayPal decided to review my account and they closed my account and put a 180 day hold on my funds which is $900 approximatly. They gave me no reasons as to why except that they think that I am a "high risk seller" I had no idea that they would do this and at first I thought it was some kind of scam! I know this is the case of millions of people using PayPal Services, eith... Read More »

Othman F. posted a review

Sun, 20 Jun 2021 00:00:00 GMT

I want to express my profound disappointment and anger concerning PayPal Services. My story begins on 15th July 2020, when my PayPal Account got suspended with no any reliable reason. I had a shopify store where I was running a legitimate business, I was putting so much effort to make my customers satisfied by their orders. Then, on that gloomy day, I was surprised by a permanent restriction applied on my PayPal Account, stating that I can no longer use PayPal services, and the funds will be... Read More »

s S. posted a review

Fri, 18 Jun 2021 00:00:00 GMT

rachid h. posted a review

Fri, 11 Jun 2021 00:00:00 GMT

I'm contacting you today to complain about the poor Paypal services. I'm a merchant and i've been using Paypal services since 2017. On 15/07/2020, I received an email stating that I no longer can use PayPal and that my account has been limited. They claimed on that email that they found a "potential risk associated with it", which is pure nonsense, since i'm doing legitimate business and selling legal products on my shopify stores. the thing is that a friend of mine tried to login to his Pa... Read More »

Kelby S. posted a review

Mon, 07 Jun 2021 00:00:00 GMT

I've been with PayPal for 4 years all the sudden I sold the transmission for medical reasons I need the money for for three grand PayPal or something on hold to verify shipment no problem two days later if I who you are 10 times I sent my passport they received it next Wednesday they didn't then the guy came out after 2 weeks later oh yeah I got your passport everything looks good we're going to release the limitation next day PayPal oh we going to suspend your account we don't want to do bus... Read More »

charles c. posted a review

Wed, 02 Dec 2020 00:00:00 GMT

My account with Paypal had an unauthorized usage done on Oct 4th 2020 and a credit card appeared on my account that was not mine. They had acknowledged it but only refunded aprox half of the amount on Oct 12. I have been trying to get it resolved ever since including using their message board and numerous phone calls which i have been put on hold for as long as 5 hours. the last contact with them by phone on Nov 23rd the said they would e mail me with an answer instead i received a phone call... Read More »

Tammy J. posted a review

Tue, 24 Nov 2020 00:00:00 GMT

I got scammed out of $240. by a Chinese company that led customers to believe that they were a brand name business in the USA. PayPal became aware of this, as the BBB did as well. Yet, I was told that my case was denied, since the company showed proof of delivery with a tracking number. Never mind that the merchandise was of poor quality, I never received my Full order. Yes, they delivered Some of my order. I ordered 12 doz. canning jars, but only received 1 doz. I also ordered several doz. c... Read More »

Karim Z. posted a review

Sun, 15 Nov 2020 00:00:00 GMT

I was an authentic reseller of microsoft office on eBay, selling legitimate products with a legitimate agreement. After my account got limited for no reason, I made everything i could to eliminate the limits, but in vain. I had to wait for 180 days to get my funds released. I was surprisingly shocked that all the funds i had disappeared from my account. I found myself with $0 in the balance (I had $5 583 on my account). This is literally Theft !! I'm upset, and i'll make sure that every perso... Read More »

Jay B. posted a review

Fri, 06 Nov 2020 00:00:00 GMT

After being permanently limited (Ref ID - PP-L-2360*****336) PayPal refused to release the hold on my funds even after attempting negotiation through the BBB. They banned my personal and my business account citing "potential risk" yet I have never had a dispute or chargeback lodged against me. They also banned and locked my entire family's accounts. Four months later they have stolen a combined $2700+ from my business and my personal accounts via "Transfer to PayPal" citing "Damages" - this i... Read More »

zine el abidine m. posted a review

Sat, 17 Oct 2020 00:00:00 GMT

Paypal is one of the worst experiences in my e-commerce career. They stole my money when i needed them the most. My businesses were going well, until they decided to freeze my funds. And when I tried to contact them, i didn't receive any response. Pure dismal !! Read More »

Lloyd S. posted a review

Thu, 17 Sep 2020 00:00:00 GMT

PayPal only cares about your money being theirs. You can use them if you wish, I did. Even after knowing the complaints. I simply thought "there must be good reason, that won't be me". I WAS SO WRONG!!!! These people hold your money for unreasonable amounts of time, EVEN AFTER providing everything they ask for, Including tracking information and proof of delivery. Customer service lied repeatedly (I saved the messages, and screenshots to prove it) Nothing but lies, excuses and run around.... Read More »

Dezarea K. posted a review

Tue, 25 Aug 2020 00:00:00 GMT

On 7/1/2020 I received a message directly from PayPal that my account was limited and I needed to provide my ID and proof of bank/social security number because my account showed activities "out of the normal". I had just sent one of my buyers an invoice for $7113.00 for some new computer hardware. I mainly use PayPal to sell new and used computer components. I am a small business owner but use PayPal Invoice for buyer’s peace of mind and security. Ever since I opened that account, I have bee... Read More »

Antonio N. posted a review

Mon, 20 Jul 2020 00:00:00 GMT

I have an account with PayPal which i only receive my unemployment on. I had received some back pay on 7/14/2020 and right after that they set my account on limitation. The reason they said was because of risky behavior. That is not true. The only thing coming into my account is unemployment i do not buy or sell anything through my account it should clearly be seen that the only deposits i get are from the twc unemployment. This is very frustrating because they are saying i cannot do busines... Read More »

Kristin Y. posted a review

Sat, 18 Jul 2020 00:00:00 GMT

I purchased a freezer for $527.03 and a warranty for $123.05 from The Online Home Depot store in March 2020 using my PayPal account which was connected to my PNC Bank account. On June 15, 2020, I closed my PNC bank account after we moved. On July 1, 2020, I returned the malfunctioning freezer to Home Depot located in Vista CA. The monies were accredited to my PayPal on July 1, 2020, but because my PNC bank account was closed the monies did not credit to the closed account. On July 7, 2020... Read More »

Kingsley N. posted a review

Mon, 06 Jul 2020 00:00:00 GMT

I had to open a dispute with paypal for a fraudulent seller. The seller uploaded false information about the purchase, and paypal not only sided with the fraudulent seller, they permanently banned/limited my account, holding over $1000 in funds I worked hard for, in an effort to spite me for opening a dispute. I have a small business I run on eBay, with excellent customer satisfaction. I have never had a chargeback, and have used paypal without issue for years. I regular get large sales and... Read More »

Yahaira L. posted a review

Thu, 25 Jun 2020 00:00:00 GMT

On 6/21 I received a message that my account was limited and I needed to provide my ID and proof of bank/social security number because my account showed activities "out of the normal". I had just sent someone an invoice in the amount of $3500 for a vintage Chanel purse. I mainly use PayPal to sell bags, shoes or jewelry/items of my personal collection. I am not a business but use PayPal Invoice for buyers peace of mind and security. Ever since I opened that account I have been selling high v... Read More »

Danielle R. posted a review

Sun, 14 Jun 2020 00:00:00 GMT

After spending may hours chatting to PayPal through the message center, many unsuccessful attempts to speak with a person, and many emails with no response I am a very upset customer. This has caused lots of anxiety and loss of sleep. I was scammed on Wednesday, June 10 out of $550. I paid for a last minute beach house rental through paypal. I’ve always used paypal because it is supposed to be a secure and protected site. The fake house owner told me I needed to pay through family and friends... Read More »

Natalie P. posted a review

Mon, 30 Dec 2019 00:00:00 GMT

I’m an entrepreneur who just started a new venture about a week before July 3rd, 2019. I was successful pretty quickly, with donations from friends, and a few sales, totaling a little over $550 in my PayPal within a weeks time. I didn’t remove or transfer any of my money out after making it because I was working on saving for a car and I trusted paypal to take care of my earnings, which turned out to be a huge mistake on my part. On July 3rd, 2019, I went to my PayPal to transfer a part of my... Read More »

Mary L. posted a review

Fri, 13 Dec 2019 00:00:00 GMT

paypal put a hold on my money for no reason then limited my account so my money was not available to me. then in the end, without warning or contacting me, closed my account and is holding my money for 180 days. paypal is a joke and their customer service reps are unknowledgeable and completely dishonest. i dislike paypal. they wasted my time and cost me a lot of money i didn't have. if there was a rating less than 1 star, that would be what i would choose Read More »

Alex S. posted a review

Wed, 04 Dec 2019 00:00:00 GMT

Hello Everyone here, I do have Paypal account since 2009. Since the same time i m on Ebay like a buyer and Seller. For all those years i always was a conscientious holder of both accounts on ebay and papal, never let my self to cross theirs rules and security policy ! Since last three years i start selling "value Art and Antiques" items on ebay. Month by month i was working hard to deserves the trust of my customers. And Exactly at the time i do become more confidence with my almost 500 posi... Read More »

Jiali D. posted a review

Tue, 10 Sep 2019 00:00:00 GMT

I had made a transaction with a merchant for $300 on PayPal using Friends & Family, despite a part of it being through my bank balance. PayPayl refuses to comply and offer a refund on anything, despite me having succinct evidence of a scam occurring and me never receiving the services I had paid for. Moreover, they continually deflect the fault and refer me to my bank, when my bank has clearly indicated that PayPal is responsible for buyer safety and SHOULD refund the money as it is clearly f... Read More »

Pauline N. posted a review

Thu, 09 May 2019 00:00:00 GMT

I used to hear complaints about PayPal limiting users account and freezing their funds, but now that I am drinking from the same cup I know how it feels.I just had my PayPal account permanently limited. I feel that holding my funds for 180 days for a non fraudulent violation of PayPal's Acceptable Use Policy is excessive and perhaps a punitive use of power. I respectfully requested that they allow me to access my funds without necessarily uplifting the ban but I was denied. I am not willing t... Read More »

Raven I. posted a review

Fri, 05 Apr 2019 00:00:00 GMT

I was scammed by a dating app, OOOPM. Made a police report, was hoping to apply for chargeback through credit card company. Through American Express, I was asked to deal with PayPal directly. Told PayPal customer service officers about my issues, they told me they would investigate the Merchant and my cases. However, they have provided forged transactions records to the credit card companies and they still dare to say they respect my decision for the chargeback and state that the decision was... Read More »

Kyo M. posted a review

Sun, 24 Mar 2019 00:00:00 GMT

I sold an item on Ebay to this scammer (I should have known since they had 0 feedback and weird characters as their ID name) in December of last year. 4 months later, I get a claim from Paypal and funds are taken out of my account/negative balance, stating the scammer "didn't receive item, don't want it anymore". The only way to appeal through Paypal's automated system is to provide a current tracking number. But guess what? How convenient for the scammer that USPS tracking/Ebay expi... Read More »

david w. posted a review

Fri, 15 Mar 2019 00:00:00 GMT

After working with a Paypal business account for several months, my business received and announced verification limitation from paypal. Why they do this AFTER you are up and running with their product and service I dont know. Throughout Feb and the first half of March this year I submitted countless documents to Paypal. I was also on the phone with them EVERYDAY and sometimes more then once a day. I was submitting documents in addition to what was required. ( For example I voluntarily submit... Read More »

Graciel Anne L. posted a review

Sun, 17 Feb 2019 00:00:00 GMT

It's already been 6 months and Paypal doesn't let me access my funds. I don't care if you limit my account or close my account. Give me back my money. Your customer service is the worst. This is clearly stealing. You should go to jail. I already provided my information and got verified so why review my account again? And you never accepted all of my documents. PAYPAL STEALS MONEY. Read More »

Charles M. posted a review

Tue, 04 Sep 2018 00:00:00 GMT

Back in December of last year, I sold 2 items for $745 each on eBay and accepted the payment via PayPal. PayPal immediately limited my account and later told me that due to "risk factors" my funds would be held for 180 days. No appeals possible, was just told it's a done deal. Fast forward over 9 months later I STILL can't withdraw the money. I'm locked out of my account for some reason. I made multiple calls to PayPal each with 2+ hour hold times and in the end just kept getting told the sys... Read More »

Richie P. posted a review

Thu, 30 Aug 2018 00:00:00 GMT

Paypal let a total scammer claim the iPhone X box I shipped was empty! This totally destroyed me, I am out $1700! I have no idea what to do and Paypal is not helping me what so ever. This man was able to easily scam me out of my money. I advise everyone to stay away from paypal! Read More »

Raman D. posted a review

Wed, 27 Jun 2018 00:00:00 GMT

Hello my name is Raman Dlamini and iv been using paypal for well over a year! I have perfect feedback on the GRAILED account I use to sell high end designer clothing. I have over 85 things sold and 5/5 feedback on all sales. My grailed account name is DETJAMESCARTER. In March I sold a jacket for 440 dollars that’s more than half my half the rent I pay. I’m 25 years old and pay my rent with my own clothing business. Iv never had a problem paying it before! Any way..... The guy who bought the... Read More »

Dana C. posted a review

Fri, 08 Jun 2018 00:00:00 GMT

I enjoy using paypal and never had a problem until now. Paypal's Dispute Department is crazy and may be possibly taking money. I had a Client who tokk out 4 different cases on me in less than 5 mintues. One of the cases he lied and said I went into his account. I never take card info. The Clients are sent invoices or links. The guy obviously lied and I provided over 17 documents detailing my work and that this client was scamming everyone. The Client and i clashed when he wanted us to pursue... Read More »

SWATHI R. posted a review

Mon, 02 Apr 2018 00:00:00 GMT

I am a Paypal customer since 8 long years. I have been cheated for the amount of $4000. paypal never helped me in retrieving my money. Poor customer service or manager response. I never received the goods for the money I paid. Read More »

hasmaira a. posted a review

Fri, 09 Feb 2018 00:00:00 GMT

I don't want to tell any words anymore. I just cried and currently moving on with my funds that will be released after 180 days. Yes, half year! Paypal, enjoy the funds and keep corrupting! mwah! Read More »

Erick T. posted a review

Sat, 20 Jan 2018 00:00:00 GMT

After using the Paypal services for several years using my email on December 26th of 2017, I received U$33,000 payment for the sale of one of my websites. The buyer sent me the money using Paypal; PayPal limited my account and placed my funds on hold for security purposes; after waiting for many days, talking with many representatives and having my account reviewed and cleared, my funds were available for withdrawal and my account was restored and activated. I tried to withdraw my funds (U$2... Read More »

Mary H. posted a review

Thu, 11 Jan 2018 00:00:00 GMT

Paypal Case #: PP-006-487-745-377. 20 days after receiving a new item in a sealed box, buyer files a return dispute on eBay. eBay quickly denies the claim. Next day buyer tries Paypal. Buyer makes same fraudulent claim of "not as described". I call Paypal and am very upset. Paypal representative assures me that Paypal normally follows eBays decision and I had nothing to worry about. Five days later, I receive an auto email message from Paypal informing me that they have "granted' buyers claim... Read More »

Eran H. posted a review

Tue, 28 Nov 2017 00:00:00 GMT

They reversd a customer paypal even though we delivered the goods and we have a signature and recordings of all the deal transactions. in another event they did the same without any investigation as well. I contacted both customers myself, one of them already resent the payment ( via paypal). awaiting for the second. I will do my own investigation and currently in process opening an account with a regular merchant and will remove Paypal completely! Read More »

Alcide P. posted a review

Tue, 28 Nov 2017 00:00:00 GMT

I received a refund from an online purchase but PayPal hold the payment for an ongoing claim made on eBay (a third part site). Long short story, i was unable to withdraw the money for a matter who involves another transaction. That's no fair and i won't use PayPal for any payment anymore. Read More »

IBRAHIM M. posted a review

Mon, 20 Nov 2017 00:00:00 GMT

After many conversations with PayPal Customer Service I feel compelled to share the story (more precisely the facts) of my situation that involved a process flaw from PayPal, and their decision that ultimately PayPal decided not to honor even though on a previous call they committed to honor and left notes to that effect. • On November 4, 2017, a Payment to PayPal in the amount of $597.77 was communicated to me as RECEIVED. This payment corresponds to a sale that I completed in eBay. When I l... Read More »

Randisha S. posted a review

Sun, 29 Oct 2017 00:00:00 GMT

am respectfully requesting that the hold on my funds/account be lifted. I am not necessarily requesting that my account be re-opened or allowed to continue to use the PayPal service, as I have already taken my business to your largest competitor and I am no longer in need of PayPal’s services. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however because I feel that holding my fund... Read More »

Anna J. posted a review

Mon, 16 Oct 2017 00:00:00 GMT

I have used Pay Pal to sell online for over 6 years, first with eBay, then with Amazon and Etsy. Truly a one place for all transactions. The integration is really the best but the fee's could be slightly less, not to say they are not any higher then most credit card transactions. The reports, and everything needed at Tax time is also very convenient. A must for selling online. Read More »

Mark B. posted a review

Mon, 16 Oct 2017 00:00:00 GMT

I have had my PayPal account since 2015. I have never had a issue. Recently I started to sell things on eBay for a source of income. I have shipped all my items and had great feedback on eBay. After calling PayPal to have them release payments on hold for delivers items I encountered a rude customer service rep. After not going anywhere I just decided I’ll just wait till the funds release after 3 days of the package delivered. Few hours of hanging up with paypal I get a email stating my accou... Read More »

Leonardo S. posted a review

Thu, 31 Aug 2017 00:00:00 GMT

On August 24 of 2017 Paypal ruled in favor of a fraudulent business who scammed me out of $600 USD, when asked abut their reasons they told me that even though the service wansn't provided properly and as advertised they cannont help me because the customer protection doesn't cover "expectations that the customer may have". They refused that i provide further proof, not even a supervisor will open an appeal in case number PP-006-049-448-378, and also wont let me file a dispute on transaction... Read More »

Choi Ying K. posted a review

Sat, 27 May 2017 00:00:00 GMT

I was scammed by a buyer from Craigslist. I sold my pair of shoes on spot and the buyer agreed to the firm price of $500. After 20 days, I received an email from PayPal stating that the buyer didn't authorize the payment because "he didn't receive the goods." and that I didn't have the proof of delivery. PayPal then decided to make a full refund to the buyer, resulting in a negative balance in my account. I've contacted PayPal by phone and the customer representative kept insisting on the pro... Read More »

Georgios M. posted a review

Mon, 24 Apr 2017 00:00:00 GMT

Permanent Limiting account without any notice over vague excuse Paypal suddenly essentially blocked *permanently* my account because I listed for sale an over the counter vitamin on ebay! Below is the communication and my reply which was dealt with a canned response (if even was read by anyone). I am a loyal customer, very respectful to the regulations since 2006. They could have warned me if something they think is not according to the rules (which even this is debatable as you can read in... Read More »

Khawar S. posted a review

Sun, 15 Jan 2017 00:00:00 GMT

My Paypal account has been limited and paypal does'nt allow to withdraw money in Qatar, more than 180 days have been passed but i cannot get my money Hello My Paypal Account was suspended in June 2016 , and my money was on hold for 180 days . After 180 days my money got cleared on December 15th 2016 the amount was of 693 $. Paypal does'nt allow to withdraw money in Qatar , it only allows to add a US bank account to Qatar Paypal account . How could have someone got a US bank account living in... Read More »

Wade H. posted a review

Fri, 23 Sep 2016 00:00:00 GMT

From when I opened my PayPal account, I have received incorrect information and terrible service, Now my account is shut down for no valid reason. I opened my Paypal account and from the very beginning was VERY honest about the nature of my business. Unfortunately, Paypal's representatives are so ill informed, not even MERCHANT SUPERVISORS understood the information I would give them. Let's readers digest the service I have received. 1. My account was limited AT LEAST 3 different times to ver... Read More »

Brasco D. posted a review

Tue, 14 Jun 2016 00:00:00 GMT

this company is holding my money 12K for the past 6 months. wont let it go or tell me when I Can receive my funds. my email on the site is acumucorpnet@gmail.com They will not answer my calls, talk to me, or tell me when it will be released. Its also for a min. reserve, and i have not used the account in over 6 months, min reserve for what? I will not top posting about this until its resolved. everyday i will post on here too! Read More »

Svetlana W. posted a review

Tue, 31 May 2016 00:00:00 GMT

PayPal representatives were negligent in providing instructions to resolve the false claim filed by the EBay buyer and sided with the buyer when I pointed out PayPal's negligence. On 05/31/2016 I spoke with 5 representatives and one manager Ken who accused me of not reading the Seller's PayPal agreement. (I read the PayPal agreement when it was first provided to me more than 10 years ago when I became EBay and PayPal member). I came to PayPal for help when the fraudulent claim against me was... Read More »

christine i. posted a review

Fri, 08 Apr 2016 00:00:00 GMT

After many years with Paypal and Ebay Paypal closed my account. I have 100% positive feedback seller score with Ebay and never had any issues with Paypal. One custome wanted to return and item that was listed non returnable so she filed a complaint with Paypal saying the item was not authenitc or how described. At no time in the emails from the buyer did she ever claim teh item was not authentic. The item was listed with over 10 pictures to show the condition as described , came with the stor... Read More »