TrustLink News for GreenGeeks

Jason T. posted a review

Thu, 07 Jun 2012 00:00:00 GMT

I woke up this morning to an email from Green Geeks support along the lines of: "You've exceeded your memory usage, therefore, we are downgrading your memory to 256mb", which translates to SHUTTING THE SITE DOWN completely. Then they have the audacity to give suggestions to decrease memory useage, when you can't even access the site since they decreased the memory limit! THEN they suggest upgrading your plan! This is the first notice of exceeding the memory limit I have every received from t... Read More »

Alicia S. posted a review

Wed, 08 Feb 2012 00:00:00 GMT

GreenGeeks should be avoided by anyone who wants reliable web hosting. They claim to have 99.9% uptime, but I pay for monitoring that tells a very different story. They usually run around 95% in any given week and a few times last year, I was down for days at a time. I should have left then, but I continued to give them the benefit of the doubt. Please don't make the same mistake. Their tech support is in India (even though they swear they are in the US). During every support call I get a v... Read More »

John Michael C. posted a review

Wed, 31 Aug 2011 00:00:00 GMT

I strongly recommend that people NOT do business with Greengeeks. I went with them originally because they use wind power.. but I have found out the hard way there is far more to hosting than being green. Their customer services is absolutely horrid, especially their affiliate marketing department.. which by the way I was told by another person who works for GG, is handled personally by Trey Gardner, who also happens to be the owner of the company. He responds to emails if, and when he wants... Read More »

Fergus G. posted a review

Wed, 09 Mar 2011 00:00:00 GMT

I recently purchased a Fully-Managed Virtual Private Server (VPS). When I asked why my mail server was intermittently unresponse, level 3 tech support responded that he didn't know why that would be. This is not an acceptable answer for fully-managed hosting. After multiple contacts by email and phone, I got their attention. They reported, as I suspected, my VPS was being hosted on an overloaded physical node. They then told me that the node had been stabilized. Next day I attempted to use... Read More »

Alberto S. posted a review

Tue, 22 Feb 2011 00:00:00 GMT

My domain was down 3 times this week. GreenGeeks took HOURS to put back my website up & running. THIS IS NOT ACEPTABLE! I was reaching them by email and live chat. This was one of their reply Sorry, this needs level 2 techs attention. They can only be reached via emails. Read More »

Steven G. posted a review

Mon, 22 Mar 2010 00:00:00 GMT

This company is great, I signed up for a reseller account recently and their support staff was able to guide me through the entire process. I have hosted with many companies in the past and this is by far one of the best. I hope they keep up the good work. Read More »

Heathers L. posted a review

Thu, 23 Jul 2009 00:00:00 GMT

Where to start... I called, used live chat serveral times, speaking to many of there sales and support staff. The staff there are great!!! Especially Josh and Karl, answered every questioned, moved over our websites what more could I want. Read More »