TrustLink News for Protect My Id

Pirgnori1952 posted a review

Wed, 18 Jan 2012 00:00:00 GMT

Protect My ID charged my credit card $29.95 without my realizing it. When I called the company to complan, I got the run-around and double talk. I filed a complaint with the BBB, which through its TrustLink resolved the problem and got me a refund. So it's congrats to TrustLink for resolving the problem. Protect My ID should make it significantly plainer on its sign-up Web site that a credit card is being charged and for how much, thus avoiding alleged misunderstandings by the consumer. I... Read More »

Karen D. posted a review

Wed, 14 Dec 2011 00:00:00 GMT

I wanted to look at my credit report and Protect My Id offered the report for a dollar and some change. Once you enter all the information, you are agreeing to a membership (which I didn't realize I was doing). I recently saw a charge in my bank statement and called them today. They will not refund the recent charge once I canceled my membership. I feel as though I was tricked into the membership by paying a dollar for my report. I am really ticked off and unhappy with them. Read More »

randy a. posted a review

Thu, 16 Jun 2011 00:00:00 GMT

guys i want you all to realize that protectmyid.com is similar to other companies offering the same product. it offers a free trial which means to try out and it even states if you dont call and cancel within your free trial that you will be charged. now overdraft fees dont go with the membership fee. its not Protectmyid.com's fault that you dont have money in your account for the credit/debit card you provided to us as well as your social security number, name, date of birth, email address,... Read More »

Craig Q. posted a review

Tue, 05 Apr 2011 00:00:00 GMT

Protectmyid is a great membership if you are interested in having your credit reports monitored daily and also for Identity theft protection. If you are only interested in a credit report, protectmyid is not for you. There is a $1 charge for your experian report, if you order all 3 it is $24.95. Which you have to read and just not assume that all 3 reports and scores are a $1. It is an experian based membership, thats why you get your experian report for a $1. So instead of bashing a product,... Read More »

Sundy B. posted a review

Sun, 13 Mar 2011 00:00:00 GMT

The Price of a Credit Report is not worth dealing with this company. Please don't trust what is said to you. Protect My ID. Has a promotional online that states you can get a trial period which includes your reports from the credit bureau for 1.00. I enrolled on March 2th. I canceled several accounts I was dealing with on Friday, March 4th, so I called there help line 1-866-579-2218 and spoke to their billing department. I had a horrible time getting this girl to cancel this account. I expla... Read More »

Wanda B. posted a review

Tue, 08 Mar 2011 00:00:00 GMT

As someone who has had identity theft happen to them in the past, I feel so much better having a good product like ProtectMyID! I've had a few instances where I was alerted to some activity on my credit file that was fraudulent and was able to nip it in the bud with help of their friendly agents. I cannot say enough good things about this company. They really are there for you when you need them! Read More »

Tiff C. posted a review

Tue, 08 Mar 2011 00:00:00 GMT

BEWARE! They are running a special with Experian right now. I signed up for the $1.06 sign-up fee, and then after that it said they charge you $14.95 a month for the membership, but if you cancel within the 7 day trial period, you won't get charged. Ok, I understood all that and planned to cancel within the 7 day period so I could see my credit report (part of what's included in your membership). When I signed up I entered my CC info so they could charge me the initial fees. I clicked on the... Read More »

Sherdina F. posted a review

Tue, 04 Jan 2011 00:00:00 GMT

DO NOT PURCHASE PROTECT MY ID I canceled the service right after I got my report in July of 2010 then in Oct they started to bill my card I did not notice this until the end of December and when I called to cancel it they said who did you talk to ?? I said you mean 5 months ago!! when I canceled!! so in other words it is my word against there's if I canceled or not I save all of my emails and I have no emails dating back to when they say I signed up, this has to be illegal!! they did not want... Read More »

Kim H. posted a review

Thu, 09 Sep 2010 00:00:00 GMT

SCAM!! BEWARE!! They claim you can run your credit report for $1.00. But surprise! In order to view it, they sign you up for their membership for 10.78 per month. They forget to tell you this though, until you get your credit card statement. Fighting with them is pointless. You won't get a refund. Just cancel it (if they let you. Please don't use this service. You will feel very duped. And, in fact, you have been. Read More »

Anna P. posted a review

Tue, 17 Aug 2010 00:00:00 GMT

DO NOT SIGN UP!!! I called to cancel my membership and they continued to bill me for another 6 months. When I called to try to get a reimbursement, they told me they had no record of me calling in to cancel. I CALLED IN SPECIFICALLY TO CANCEL AND REMEMBER EVERYTHING ABOUT THE CANCELLATION CONVERSATION! They did not reimburse me for the months that they charged me even after I canceled. There is no point of having $12.95 automatically billed every month to "monitor your credit" if you have to... Read More »

Alan G. posted a review

Wed, 16 Jun 2010 00:00:00 GMT

As a financial professional, I am very concerned about ID theft. The cost and risk associated with it can be great. After having reviewed the services being offerred, I found it to be of good value, and will be signing up the rest of my family. Read More »

Joe C. posted a review

Wed, 19 May 2010 00:00:00 GMT

I thought I was just buying my credit report one time, but noticed they were charging me $9.99 every month after on my credit card. When I called for a credit they said I opted for this service in terms and agreements when I bought my report. They do not make it clear that you will be charged for a service you don't want, that is certain. They are dishonest and sneaky and they will not give you money back. Read More »

Yvette V. posted a review

Wed, 24 Feb 2010 00:00:00 GMT

Recently, I requested a free credit report. I was unable to bypass a screen which forced you to opt in to this company's service. I opted in because I could not find any other way to obtain the report. I check my bank statement frequently and noticed they had charged my account. The charge posted as a pending charge and I called immediately to cancel. Several days later, they had not issued a credit. I called them back and they refused to credit my account and pretty much said that because I... Read More »