TrustLink News for Just Fabulous

Maricela S. posted a review

Sun, 05 Oct 2014 00:00:00 GMT

The workmanship was good. The cleanup was fair. Recommend this company on steep pitch roofs. Read More »

Mar L. posted a review

Tue, 17 Dec 2013 00:00:00 GMT

Just Fab-- what a scam! So I signed up cuz I liked some of their shoes & they offered free shipping w/ membership....the catch is you have to decline a purchase everymonth or they will send you out a voucher for $39.95 to use at a later date. So every time you forget to decline for a month you get another voucher or store credit charged to your credit card --- if you are careful u can avoid this BUT the REAL scam comes when you try to cancel ( they say you can cancel @any time. First I... Read More »

Ruby P. posted a review

Sat, 16 Nov 2013 00:00:00 GMT

Why is it they can get their money out of your account right away but it takes them 2-5 business days to credit it back to you!? The employees treat you like you're an idiot, and they can't disclose any information about the founder or a way to contact them!!!!! I call bullshit. Do not ever purchase anything from them unless you want to get screwed! Read More »

Ms Douglas posted a review

Wed, 09 Oct 2013 00:00:00 GMT

I ordered shoes in August. A month later in September I was charged $30 by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $30 monthly and I would be able to order shoes. I complained that I did not sign up for the service and had no knowledge of a membership. I was told my account was cancelled and the refund was processed. I thought that was he end of everything but it was not. This company has yet A... Read More »

Danielle P. posted a review

Sat, 15 Jun 2013 00:00:00 GMT

I called in because I was tired of being charged every month and having lots of in-store credit sitting there and I can never use. Everything is ALWAYS out of stock! They keep taking my money but never have my size available for anything I may be remotely interested in buying.. The suggestions they always send are nothing that I would even want to wear either. I just want my money back because it is pretty clear this is nothing but another internet scam! I will be disputing charges and fili... Read More »

stephanie k. posted a review

Fri, 07 Jun 2013 00:00:00 GMT

I too did not realize when i signed up that i would be charged whether i got the product or not. absolutely will not refund your money and will not make it easy to cancel either. so although i canceled my account and did not receive anything they still get to keep my money. very shady. i will also be canceling my card since they are deceitful and i don't trust them considering some of the other reviews I've read. would NEVER recommend them and would discourage anyone else from signing up. Read More »

Lynda H. posted a review

Wed, 22 May 2013 00:00:00 GMT

I just order some shoes yesterday 5/21/2013 online. After reading these reviews I am kind of wishing I didn't. I hope I do not have the same kind of experience most of the reviewers have had or having. But rest assure if I have any problems whatsoever. BBB will be receiving a complaint. Hopefully they have upgraded their Customer Service and quality of doing business. Read More »

mike j. posted a review

Wed, 15 May 2013 00:00:00 GMT

the membership fine print is deceptive the opt-out model is on watch from consumer protection agencies in something called negative options marketing after calling customer service there is a pressure tactic and it is still unclear as to whether our account was cancelled THE COMBINATION OF ALL OF THESE FACTORS MAKE THIS BUSINESS VERY DISREPUTABLE. I have never felt the need to write negative reviews on ANY company in my life, but this company is probably close to Payday Loans and Title Loan... Read More »

georgia b. posted a review

Wed, 15 May 2013 00:00:00 GMT

When trying to return my parcel, I rang at least 10 times over a period of two days to organise a time for my parcel to be collected and not once did anyone answer. I finally got through to someone via the online chat service, where I was told my parcel would be picked up on the Wednesday. I spent all of Wednesday from 9am-6pm as I was told these were the delivery hours and no one came to pick up my parcel. I contacted them the following day and was told that no arrangement had been made fo... Read More »

Shanna F. posted a review

Thu, 09 May 2013 00:00:00 GMT

DO NOT SIGN UP WITH THIS COMPANY!!! If you ever want to cancel you can forget it because you are stuck. First of all they will try to entice you with all of these additional offers. Finally, when you do cancel, your credit card will continue to get charged. They will not refund your money and if you choose to cancel, you will lose your "credit" (your money). They will continue to read from their terms of service agreement to you and when you repeatedly tell them that you have canc... Read More »

Lisa M. posted a review

Fri, 03 May 2013 00:00:00 GMT

I had a friend suggest this site to me, so I signed up (never purchased anything as their stuff is not for me). I recently have been trying to clean up my email, so I have been unsubscribing from places that are not of interest to me. I have unsubscribed and cancelled my account with them and I still get emails almost daily. I have contacted them multiple times, and I get the same useless reply every time. I am thankful I have never given this company any money, this is the first time I hav... Read More »

natalya g. posted a review

Fri, 05 Apr 2013 00:00:00 GMT

I'm appalled. I ordered a pair of shoes about, 3 months ago? And having no idea that this site charges 40 dollars a month, I was happy for the time being. Now, about 120 dollars is gone. POOF. I would have liked it to be more obvious that they charge 40 dollars a month, and I am planning on cancelling my membership tomorrow. I've heard that the customer service is horrible, so if I find that they don't get the job done, I will be writing another review. :[ Read More »

debra l. posted a review

Wed, 06 Mar 2013 00:00:00 GMT

I'm excited to use this product Read More »

Carolina R. posted a review

Thu, 28 Feb 2013 00:00:00 GMT

I called to get my membership cancelled because their website doesn't give you the option to do so yourself... When I called I was not listened to, the customer service rep just kept trying to sell me things... I know this is their job, to try and keep people buying, but if I call you to cancel my account, and I tell you what I want, stop talking and listen to me and do what I need you to do. When she finally says ok let me go ahead and cancel this for you, they put me on hold and then come b... Read More »

maria a. posted a review

Thu, 14 Feb 2013 00:00:00 GMT

I receive gift cards EVERY holiday and I got one today for Valentines. This was the first time getting one from "notsofab" I went through tons of shoes finally picking two pair and was happy because at checkout it said Buy one get one half. I TRIED checking out but it kept asking for my credit card # and there was no option to pay with a gift card..I searched their site and of course way down at the bottom in small print it gives gift card info. I clicked that and entered my gift card # and t... Read More »

Pam G. posted a review

Thu, 31 Jan 2013 00:00:00 GMT

I have been a member and customer of Justfab on and off for a few years and now I am a consistent customer. Exchanges are very easy to do with the online chat feature or by just making a phone call. Being able to do hassle free exchanges means a great deal to me! Not all styles fit me the same. The beginning of the month for most online shoe companies can get a little hectic, but I never find it to be unreasonably difficult. My favorite features besides the shoes themselves of course :) a... Read More »

Airie L. posted a review

Wed, 30 Jan 2013 00:00:00 GMT

I have been shopping at Just Fab for months. I have increased my over expensive shoe colection threefold! I love the membership rewards program. I buy a lot of shoes at the bogo sale and get points then before you know it I have a free credit for another shoe! I cant get that at the mall OR such a diverse collection of shoes that is everchanging! Not to mention free shipping and returns. Customer service is great and always helpful as well. There has never been a time where I felt frustrate... Read More »

Nichole B. posted a review

Wed, 30 Jan 2013 00:00:00 GMT

I love this company for many reasons so I will try to narrow it down! Besides the great pricing, weekly happy hour deals, and bogo specials, the website is fun and and easy to manage. Not only do they have customer reviews of all the products, but videos of women walking in the shoes as well, to make it easier to purchase online and actually get what you're expecting. One of the best features is the free shipping for returns and exchanges, I think it's only fair when trusting and online retai... Read More »

Katiuska T. posted a review

Tue, 29 Jan 2013 00:00:00 GMT

It all started when I saw a picture of a sole sister on Facebook of a shoe named Aurora and ever since I have been hooked with Justfab.com. I have been a member and loyal customer for almost 3 years and I have to say that I will remain a customer because this company not only offers a great service but they also listen to their clients needs and expectations. Being a student and fashion blogger challenges me to find the best deals in fashion trends. JF brings amazing designer inspired shoes... Read More »

Christine S. posted a review

Mon, 28 Jan 2013 00:00:00 GMT

I have been a member on JustFab's website for 2 1/2 years. They gave me the courage to play with fashion and the confidence to strut my stuff. I was a very poor college student when I joined them. I am now out of college and they still help me stay fashionable on a budget. It never fails that when I walk out of the house in JustFab shoes, bags, jewelry and even sunglasses people have to know were I got them. I have still have and wear every style that I bought from JustFab a year ago and two... Read More »

Karyn A. posted a review

Fri, 18 Jan 2013 00:00:00 GMT

I ordered a pair of boots in December, which came and in which I was charged the correct amount. Three weeks later, I was unknowingly charged $39.95. When I called my bank to dispute the charge, they automatically knew to which charge I was disputing before I even named the company. They asked, "Is it JustFab?" When I spoke to JustFab, they refused to refund the money telling me that I unknowingly signed up for a monthly $39.95 program and that it would continue unless I cancelled my members... Read More »

P J. posted a review

Fri, 18 Jan 2013 00:00:00 GMT

I recently had the unfortunate opportunity to deal with this company. At first everything looked as if it was a good deal, but then after receiving the product I then started to realize how deceitful and big of a scam this company truly is. They sent an email to me stating to call in to cancel a re-occurring payment, I did so the day of the email only to find out that it was to late to cancel the transaction and that my credit card was charged the day before. This is a very sneaky and terribl... Read More »

Ericka L. posted a review

Tue, 15 Jan 2013 00:00:00 GMT

I have been with Just Fab for over a year. I thought it was great at first but the constant emails and the trying to remember to skip a month so you’re not charged becomes a big problem. You then remember after you are charged the 39.99 that you didn't go to the web site and opt to skip that month. When I called to cancel twice because of not ording in over six months and being charged, after waiting on hold for over twenty minutes they gladly returned my charges as long as I stayed on and di... Read More »

niki g. posted a review

Tue, 15 Jan 2013 00:00:00 GMT

I purchased two pairs of shoes. I tired canceling my account online but you cant. Even though the sites says you can cancel at any time. I tried contacting them on 12-28 to cancel my account via phone. I tried for two weeks. Wait times were over 30 mins every time. they do this so you will hang up. I finally got a hold of someone last night to cancel my account. However i still have not gotten a confirmation. They charged me 39.99 TWICE for January because i have to email address. Thought the... Read More »

Kat M. posted a review

Tue, 08 Jan 2013 00:00:00 GMT

So this is my SECOND time having to try to contact a human being at this company to get a refund for being mischarged for a month that I SKIPPED. Worst customer service ever. The live online chat was not operational, hold times on the phone are INSANE (I figured how many people would actually be calling at 7am? Apparently there is "high call volume" then. How about 10am? Same story. 3pm? Ditto.) Okay - so maybe I should just email them. Oh wait. . .you can select EVERY single topic except for... Read More »

Sam C. posted a review

Fri, 04 Jan 2013 00:00:00 GMT

DO NOT ORDER FROM JUSTFAB, THEY HAVE TERRIBLE CUSTOMER SERVICE AND DON'T MAKE IT CLEAR LIKE EVERY OTHER SUBSCRIPTION SITES (MISLEADING). Getting to the point, so I order 2 pair of shoes and a clutch for my first order, when they came in, the delivery guy asked for $24 for custom fees which I was not aware of. Thought the deal was cheap, but guess not. Keep this fact in mind. The next month, I was charged $39.95 from my card. I had NO idea, some people may think I'm dumb for not reading the wh... Read More »

summerjp posted a review

Thu, 13 Dec 2012 00:00:00 GMT

They have just charged every month without shopping. It can not be called a membership fee! Even returned product they do not refund anything. Just being a credit. I just want to tell everyone to not buy anything at Justfab!!!! Read More »

emilio p. posted a review

Thu, 06 Dec 2012 00:00:00 GMT

muchas grasias por todo siepre an alludado a todos nosotros con todo preguntas y todo lo que he mes nesesitado y nos an esplicado todo muchas grasias por todo sin la alludo the aMERIHOPE NO AVIAMOS PODIDI ASER NADA y por eso es estmos muy agradesidos por todo esto porque estabamos perdiendoi la casa y amerihope no alludo mucho en todo y siepre an estado con nosotros en lo que los nesisitemos muchas grasias por todo amerihope Read More »

Giselle V. posted a review

Wed, 28 Nov 2012 00:00:00 GMT

I have been a member of JustFab for over a year now, probably almost two I lost track. I love JF because they have such amazing quality merchandise and exceptional customer service! The quality of the products & product presentation are so cute, everything is pink, it's adorable. Every month they send me customized boutiques & selections, it is so convenient not having to search through multiple pages looking for a shoe or handbag I'd like when JF has already picked some out tailored to my sp... Read More »

Maggie H. posted a review

Tue, 13 Nov 2012 00:00:00 GMT

I've been a member of JustFab since October of 2010. I am a hair stylist and was doing the hair for a wedding and decided I needed new heels. I was also planning my first trip to Vegas and hadn't bought new shoes for about 5 years. I was on Facebook and saw someone say that they had discovered a shoe club and I checked it out. From to beginning I was smitten. I loved that I got to take a quiz to determine my style. I also loved the idea of a monthly club but didn't want to commit to having to... Read More »

Mia R. posted a review

Mon, 12 Nov 2012 00:00:00 GMT

I've been a member of JustFabulous for almost 3 (three) years now, and they are without a doubts the BEST shoe club around. They have EXCELLENT customer service; I consider many of the reps my FRIENDS! Any time I've called in, no matter what the reason, the reps have always been polite and efficient in handling my concerns, not to mention they treat me like pure royalty! Additionally, they have excellent quality to merchandise. I have shoes and handbags that I purchased when I first joined th... Read More »

Mary B. posted a review

Sun, 11 Nov 2012 00:00:00 GMT

Between the fantastic deals, customer service, selection and free shipping, you really can't beat justFab. I've been a member for about a year now, and have been nothing but satisfied! Great quality in all the items I've received, and those that I needed to return (usually for a sizing issue)were returned quickly an easily. The website is easy to use, and the rewards points for referrals and purchases have gotten me quite a few pairs of shoes in the last year! You certainly can't beat free sh... Read More »

Lori Y. posted a review

Fri, 09 Nov 2012 00:00:00 GMT

My shoe collection has grown so much bigger and better since I was a member of Justfab. I never go to the mall anymore to buy shoes that are $100 or more because it's so convenient to just order them and have them delivered to my door with free shipping and returns. I have well over 100 items from JF and they are great quality for the price. On the rare occasions when something was not up to par they always fix it and make it right. The shoes and bags are very cute and almost every time I wea... Read More »

Kai A. posted a review

Fri, 09 Nov 2012 00:00:00 GMT

I've been a member with JustFab for about a year and a half and have had a great experience with the company. I had always seen their ads on tv and decided to give them a try. JustFab has great customer service and someone is always available if you need help with anything. If for any reason something doesn't fit or I'm not totally in love, I can return the item for free and will get issued a credit towards a future purchase. I will say that it is important to make sure you understand the ter... Read More »

Natasha M. posted a review

Fri, 09 Nov 2012 00:00:00 GMT

I have been a member of JustFab for a couple years now and I am still amazed at the great service they provide for their members. The quality of their shoes and bags are terrific. JustFab has an awesome Facebook page that you can meet new shoe lovers and discuss your new items and get advice. They also have great opportunities to win free items through their contests, promotions and reward programs. The JustFab experience is real easy, you just need to answer a few style questions about yours... Read More »

London L. posted a review

Fri, 09 Nov 2012 00:00:00 GMT

I have been a member of JustFab.com for over a year now and it is my favorite place to shop for shoes and handbags. I'm very pleased with the selection I have to choose from each month and they have special collections such as Iron Fist that make it even more special! I always receive a high quality product and the shipping has always been quick. My items are always what I expect them to be and they last a long time too. I can tell them what I like and they put items that match my requests in... Read More »

Sarah-Jane M. posted a review

Thu, 01 Nov 2012 00:00:00 GMT

hi everybody. I saw an ad for justfab on the famous site facebook.com. That said, one pair of shoes for $ 20. I clicked on the website and I bought a pair of shoes. On the website, it is not written clearly how monthly fee. It was after my purchase that I included in my inbox that I had been had. I paid with my credit card mastercard choosing the President and I had a lot of problems! In addition, my mother and I had created two different accounts with the same credit card. A big mistake on o... Read More »

Joanna B. posted a review

Wed, 24 Oct 2012 00:00:00 GMT

Hi! I've been a member of JF for almost 2 years, so far I'm an Elite customer. I've bought over 10 pairs of shoes, and I haven't had a problem with the quality, actually it's great! I love the free shipping and free returns, if I need a bigger size I can ship it back for free!. Overall, I love JF! !!! Read More »

sara d. posted a review

Tue, 23 Oct 2012 00:00:00 GMT

I hate this company with a passion. I swear I wish I read the complaints about "justfab" before purchasing anything. As far as cancelling my account, I am not even going to waste my time calling & having to wait, everyone just call your bank and stop the payments. & to the people who are saying this company is the best, you must be out of your mind. Read More »

Taylore C. posted a review

Tue, 23 Oct 2012 00:00:00 GMT

I have purchased a lot of shoes from JustFab. I absolutely ADORE the site! Gorgeous shoes, wonderful prices, and yes, if you don't pay for the shipping, you wait a little longer, but at least they have a free shipping option. I usually pay the little extra to get my shipment rushed. Totally worth it. I've not had any issues on the site, except that some of the sizing of the shoes is a little off. Shoes run big, small and everything in between. I was new to shopping online, that's why it was a... Read More »

Katie posted a review

Sun, 21 Oct 2012 00:00:00 GMT

I have been a member of JustFab for a year and three months as of this review. I joined July of 2011 and made my first purchase at fifty percent off in December of 2011. I purchased a handbag that I absolutely love to this day a year and three months later. I even got another one in another gorgeous color option. At first I was a bit skeptical about having a monthly charge and that is why I did not make an initial purchase upon signing up, but I did more research and was offered another opp... Read More »

Chelsea B. posted a review

Sat, 20 Oct 2012 00:00:00 GMT

I came across this website and decided wow they have such cute boots! I've been looking for boots that were cheap and comfortable looking, which is what I thought I found. All was well until I saw the membership fee, moments after I had paid for the shoes. I emailed them from the website TWICE, to not get a response once. I just want a response that tells me that my membership is cancelled. I tried calling right after I realized and waited twenty minutes, no answer. I called again.. still no... Read More »

Tatiana T. posted a review

Fri, 19 Oct 2012 00:00:00 GMT

I´ve been buying a lot of shoes from this site, they have some SOME gorgeUS styles, but yoy can use them only three or four times if yu want to use them more they will look old!! They have the worst quality shoes I´ve ever seen!!! Let me tell you that in one ocassion when the box arrived I wear my new pair of shoes right away and by the next day they looked old!! Read More »

Lisa A. posted a review

Fri, 19 Oct 2012 00:00:00 GMT

I have been a member with JustFab for a little over a year, and I love Justfab because they offer celebrity and designer style shoes at an affordable cost.Everything is just 39.95 and includes free shipping and exchanges. The process is so convenient for women who do not have time for the mall. Justfab also as a members rewards program. For every $350 you spend with JustFab, you receive credit to be used forward any pair of shoes or accessory. I cannot forget to mention the sales! Justfab is... Read More »

Lisa C. posted a review

Wed, 17 Oct 2012 00:00:00 GMT

Not only does JustFab carry top quality products, but their customer service is by far the best I've encountered! Whether through Facebook or calling in, they have always been super kind and courteous, fixing any issues or answering questions I had. As if having a solid price point ($40 with free shipping and returns) wasn't enough, and the most amazing customer service, the company ACTUALLY cares about their clientele! I'm on a first name basis with many reps, they know who I am, and they ge... Read More »

Michelle S. posted a review

Mon, 08 Oct 2012 00:00:00 GMT

I have had such a good experience with Just Fab. Great shoes/boots/bags, great price, best customer service of any online shopping company I have worked with. Read More »

Rachele B. posted a review

Mon, 08 Oct 2012 00:00:00 GMT

I've ordered 30 JustFab items in the past few months since I became a member and am THRILLED with them! I read and understand the terms and conditions, and find them easy to comprehend. I also found that they are very up-front and informative about the way the VIP membership works. Their program was explained to me multiple times during checkout, via email, in a welcome letter in my first package, in the FAQ on their website, AND their customer service reps frequently check with me to make su... Read More »

Cyndi L. posted a review

Sat, 06 Oct 2012 00:00:00 GMT

This company continues to charge $39.95 a month. After finding the charge I called the company. The gentleman I spoke to stated it is in the terms. Well it is not on any of the pages I found. Come to find out it is in very small print at the very bottom. I only wanted one pair of boots. I am a single mom and live paycheck to paycheck. I did not authorize this transaction and plan on fighting it. I asked to speak to a supervisior and of course there is none available. This is fraud, if they ar... Read More »

Amy D. posted a review

Thu, 04 Oct 2012 00:00:00 GMT

I don't know what everyone is complaining about. JustFab has the cutest and cheapest shoes you can find. I have loved every pair that I have ordered. I will admit, when I ordered my first pair, I didn't read the fine print about being automatically charged if you didn't order the next month or "skip this month". That was my bad. But ever since I made that mistake, I'm sure not to do that again. And plus, it gives me an excuse to buy a pair of shoes once a month. And if I can't find anything I... Read More »

Joyce M. posted a review

Tue, 02 Oct 2012 00:00:00 GMT

I have been a member of JustFab from the very beginning and I love them and where they are heading! I'm a member of all of the major shoe clubs, I like them all, but my experiences with JustFab are superior to the others. JF actually cares about their customers. They interact with us, they host events for us, have a program to make customers feel special called "Elite" and most recently they started a Brand Ambassador program. The other shoe clubs are way behind when it comes to all of these... Read More »