TrustLink News for ProTuningLab.com

Aaron J. posted a review

Thu, 27 Aug 2020 00:00:00 GMT

The company sent me the wrong item and after multiple contacts including pictures to confirm the wrong item was sent, they refused my ability to return the item within 30 days against their policy. They are falsely advertising 30 day hassle free guarantee and refused to supply return authorization or return shipping label. Response indicated free return shipping was not stated anywhere on their website, though it is clearly indicated in their policies as well as a full refund when they send t... Read More »

Matthew S. posted a review

Wed, 20 Mar 2019 00:00:00 GMT

Ordered camber bolts for my MR2. Rear bolts were great. The fronts however were too large. Protuninglab requested pictures of the bolts next to the stock bolts. Did that. Then they asked for a picture of the receipt sent with the box. They never sent me a receipt. I was told that it will "probably be hard" to get my money back or return the product. They will rip you off. Be prepared. Read More »

cambridge w. posted a review

Mon, 01 Jun 2015 00:00:00 GMT

"Total Ripoff!!! These guys make money by selling popular headlights (Lexus Xenon Headlights in particular) that are never in stock, and then charge customers a $10 restocking fee for an item that has not shipped. Talk about dirty business practices. I called to cancel an order that clearly never left the warehouse, no email notification or phone call was ever sent by their customer service department. The moment I called to cancel my order is when I received notice of the $10 restocking fe... Read More »

Mel R. posted a review

Wed, 20 Mar 2013 00:00:00 GMT

I bought replacement headlights for my 2005 Chevy Colorado In December 2012 and installed them. They were nice lights but nothing special. After 40 days...10 days past their warranty, it rained. Water infiltrated the lights and caused moisture to build up inside the lights. I called and they said they are out of warranty. You cannot dry them out. Don't waste your money to make your vehicle look better with these lights...They look like hell and they DO NOT stand behind their product. These... Read More »

tyler p. posted a review

Wed, 21 Nov 2012 00:00:00 GMT

I just bought halo projector headlights with hid kit for my 97 dodge 2500 and the plug and play was a simple but it took me over a day to install them due to modifications. if you want to do alot of modification these headlights are what you want but the oem relacement is not right. and the shipping took three week just to recieve my item i would not buy anything from this company never again. would not recommend this to nobody. half star if i could Read More »

Heidi W. posted a review

Wed, 01 Jun 2011 00:00:00 GMT

Please do not buy anything from this company! When you call, you just get a voice mail. I have left my name and number many times, not once have they returned my call. We purchased headlights for my husband's Ford F150, which to come to find out they don't fit., DO NOT PURCHASE ANYTHING FROM THIS COMPANY! They don't even deserve 1 star! Read More »

Nick B. posted a review

Tue, 14 Dec 2010 00:00:00 GMT

Will not answer emails, or voice mails, ordered my lights on the 24th of last month, it's been 3 weeks and I haven't seen my order or been able to track my order. They did deduct $165.00 from my chcking account for the merchandise. I am beginning to think this is a bogus company that just took my money. They replied to only ONE of my emails and they asked for my order number, and that was all. I think I may have been ripped off. If this company is legitimate, they give very poor service and d... Read More »