TrustLink News for Top Styler

Linda U. posted a review

Fri, 20 Jul 2012 00:00:00 GMT

I never order stuff online with a credit card, there are a lot of incompetent people who work offices... it makes for bad impressions on a product simply based on a bad experience with a company's awful staff. I picked mine up on sale at an As Seen On TV store, so I got it at a nice discount. Took it home yesterday, eager to try it out. It took longer to heat up than I thought it would. Getting the looped hair into the shells is easy if you use a wand or styling tool (or a smooth-handled... Read More »

Lauren G. posted a review

Sat, 07 Jul 2012 00:00:00 GMT

I received the product there was no invoice included with my order. They proceeded to charge my credit card $39.99 for 2 consecutive months. I tried to contact them no response. There was no mention of this monthly charge when I ordered online. I had taped the infomercial and there was also no mention of the monthly $39.99 charge either. I would never had bought it if I knew it was going to cost me over $140.00 Canadian. Total scam Read More »

Karen r. posted a review

Thu, 07 Jun 2012 00:00:00 GMT

I have called several times to request that they stopped send the stuff. And they still continue to charge my acct and send the stuff and I mark it return to sender each time. Now they are saying that did not receive any shipment back.. ,, plus to top it off per Paloma , she doesn't show any records of me calling in....fed up with this sorry excuse for product and the company... Read More »

lina t. posted a review

Mon, 14 May 2012 00:00:00 GMT

I use my Top Styler quite frequently. I can apply the clams pretty quickly now although it did take some time to master putting them on my own head. I find that if I put them on BEFORE i get dressed and do my makeup that once I am done with all of that, they are ready to be taken out. Time Management people. As with any other curling tool, you need to use some type of hair spray or holding agent to hold the wave/curl throughout the day, that's just common sense. Even your hair dresser doesn'... Read More »

Dana Baker posted a review

Mon, 14 May 2012 00:00:00 GMT

I received my topstyler a week ago and I have been using it on my hair and my daughter's and I absolutely love it! It is easy to use and the curl is so pretty. I am so happy with the results. Read More »

kim s. posted a review

Sun, 04 Mar 2012 00:00:00 GMT

I ordered this product, I'm a stylist and very familiar with curling irons, hotrollers, and flatirons. This product might be easier to put in someone Else's hair instead of your own. When I was finished it looked ok but had fuzzy ends and the curl held no longer than any other tool I use in my hair. I called the company to return and he said it takes several weeks for your hair to develop memory to the curl...what? hhahha that's funny. To get the same curl use a large iron with a spray settin... Read More »

Ema F. posted a review

Mon, 27 Feb 2012 00:00:00 GMT

I bought this product after months of debating with myself on spending so much money on myself. In September I orderd the Top Styler with the buy one get one free, with I thought was a great deal. After waiting for almost a month, I was so excited to try them out. I have good hair, its mainly straight, in long layers below my shoulders, it styles well with a hair dryer, hot rollers, straigtner, and even a curling iron. So I figured this product would help me save time and give me the results... Read More »

Amy R. posted a review

Tue, 24 Jan 2012 00:00:00 GMT

I bought it after seeing the commercial on tv. What a disappointment! They make you think it only takes 15 minutes to do your hair. That's a joke! After heating up, it took at least 20 minutes, and all 20 clams, to roll all my hair. THEN, you have to leave them in for about 30 minutes to completely cool down before you can remove them. They don't tell you that part in the commercial. So, in all, that's almost an hour! Plus, your hair has to be completely dry before you can use it, so I have t... Read More »

Deborah B. posted a review

Tue, 24 Jan 2012 00:00:00 GMT

This is such a crummy product, curls fall out, won't hold the curl for any length of time. The full cost is 119.00 or basically your paying for both, the other one is not free. If your not happy with the product call customer service so they can be rude and not help you or put you on hold for along time. Read More »

Jen M. posted a review

Sat, 21 Jan 2012 00:00:00 GMT

I, like many, was intrigued about this product so bought it from their infomercial. I received it promptly and promptly learned that it is the biggest piece of garbage. The curls fall out of your hair within 1 hour after completion. The "shell" clips are clunky and uncomfortable around your face as they smack you in the face when you move around while wearing them until they cool as recommended. I tried to return it and was 1 day past the 30 day trial. The customer service rep gave my no leew... Read More »

Nancy W. posted a review

Sat, 31 Dec 2011 00:00:00 GMT

If you do not want to purchase online buy at CVS or Target for $99.99. If you don't like it, take it back. Read More »

Tammy F. posted a review

Thu, 29 Dec 2011 00:00:00 GMT

I ordered the Top Styler from the commercial. It took almost 45 days to receive it. I followed the book and video. The Top Styler does not do what it says it will do. Very deceiving!!! I called to return the unit, but was past my "30 day" return. Customer service was very unwilling to find a solution. When I advised that the Top Styler did not curl my hair the way it was suppose to, they basically advised too bad, that I was past the 30 day return policy. I asked why they would not stand... Read More »

Darlene N. posted a review

Wed, 14 Dec 2011 00:00:00 GMT

I got my Topstyler this afternoon and the 1st thing I noticed was I had no "Topstyler Look Book. I called Customer service and was informed they could not send me a book -something vaguely stated about a printing shortage. Then I thought maybe I could learn what I needed to know be watching the DVD and it was absolutely a dud. It would not play on any of my DVD players. Customer service was not available - closed for the day. The Topstyler works fine and I suppose by watching all the videos o... Read More »

kathleen s. posted a review

Wed, 07 Dec 2011 00:00:00 GMT

I don't think they are deceiving as people say. They do give total price in the advertisement. It looks like everyone getting upset over the total price. I have ordered this after doing research and i love it. I checked out the website. Then I checked out the reviews. Both the commercial and the website say 14.95 plus shipping TRIAL offer then will be 3 payments of 39.95. So you take 39.95 times 3 plus 14.95 and shipping and you get you total price. And if you tried to cancel in the 30days a... Read More »

Wren B. posted a review

Sun, 04 Dec 2011 00:00:00 GMT

I have read a bunch of reviews about the Top Styler. Alot of people don't use hair product to help hold the curl in. Hair product like one for heat styling is a must. Top Styler is a great product and you do not have to buy from the infomercial. You can buy this product from a few retailers and on t.v. shopping channels for alot less price. Girls you should really try this product. Read More »

Andrea S. posted a review

Mon, 28 Nov 2011 00:00:00 GMT

Do not order from this company, I had no idea about the 30 trial and am being charged extra money, A LOT of extra money. They will DO NOTHING to help me out, they are saying there is NOTHING they can do to refund my money. I have worked in retail, there IS a way. Read More »

Vanessa S. posted a review

Mon, 31 Oct 2011 00:00:00 GMT

Don't waste your money! Topstyler doesn't work!! I don't have unmanageable hair and it doesn't last. They claim it lasts 3 times longer than a curling iron but that couldn't be further from the truth. I have shoulder length, fine hair and my curls fell 15-20 mins after I took the c clips out and I left them in for 45 mins! It's unfortunate that it doesn't work, but you know how informercials are - they make the product appear to be something it isn't. I should have know better because I was a... Read More »

cindy h. posted a review

Wed, 26 Oct 2011 00:00:00 GMT

I purchased the Topstyler,by Instyler, Caldo Caldo LLC this past summer. I purchased it over the "as seen on tv" for the $14.95 trial run. I never received an invoice explaining the "rules and regulations", or to simply say ,this is what you got ,you have until this date to return otherwise on these three dates this amount $39.99 will be taken out of your account for a total of...$120.00+.So anyway I called to return and BTW found their number over a Google search since i had no paperwork. Th... Read More »

samantha m. posted a review

Fri, 21 Oct 2011 00:00:00 GMT

dont understand some of these. i had a great experience when ordering. got my topstyler ,was a little awkward wrapping the finger curls but my hair turned out gorgeous. now after using it everyday i'm really good and quick at wrapping my hair with c shells . love my topstyler Read More »

Jean R. posted a review

Fri, 21 Oct 2011 00:00:00 GMT

Just an FYI...Harriet Carter has the top styler for 99.99 plus shipping and I trut them with my cc info. I wouldn't trust this company according to the reviews here. Also, They are very sketchy telling you you can try it for 14.99 and I never saw the total price. They may have showed it at the end of the infomersial but I didn't want to sit throught what seemed like hours of repeated content to get the final price. I called and asked straight up what ot would cost and thought wow, they have s... Read More »

jo m. posted a review

Fri, 30 Sep 2011 00:00:00 GMT

watched the info-mercial, called about the product decided it was too expensive. a few days later dell ray x 1671 called me back and said we really want you to try our product....here's the new price for you $119.98 and shipping is $7.95 i said ok i can do that.........tried the product, decided against it called to get the return # and here's what the supervisor Ricky x 3117 told........the product is $99.00 and shipping is 27.94, NON REFUNDABLE!!! really?????? what a crock.......i called my... Read More »

Mel C. posted a review

Thu, 01 Sep 2011 00:00:00 GMT

I purchased this after the company called me back and made several promises and raved how great their product was. Well, what a mistake! And to make matters worse, they sold my name and number and gave my card # away to another crazy company that has charged me for some random services. I have used the product as directed several times but it just does not work the way they commercial shows and the results are just not even close to what you see. It is very difficult to use and not worth the... Read More »

savannah s. posted a review

Tue, 23 Aug 2011 00:00:00 GMT

I didn't get past the order taker. When I called to order a Top Styler,the woman taking my order was trying to hard sell me. Every time I asked a question, she would ignore my question and keep pushing me toward the sale. That made me very nervous. I started to get an uneasy feeling. A little too desperate to make the sell and not disclosing the full amount on the infomercial to be surprised with a 6 times the trial period cost. Something not right here. I didn't go through with order. Read More »

Susan F. posted a review

Mon, 15 Aug 2011 00:00:00 GMT

I also tried to return this product timely and because they allegedly sent me the return notice via email, although I was only a week late, they refused to process my request. In fact they were officious and rude. It is a real gotcha mentally. They actually do not care whether you are satisfied with the product. The deadline is the deadline and too bad. It was the worst customer experience I've ever had. As for the product and my reason for wanting to return it - it is plastic junk that won'... Read More »

Kathy L. posted a review

Mon, 15 Aug 2011 00:00:00 GMT

Pay very close attention to the time in which you can successfully return the Top Styler. Ordered the Top Styler hoping that finally this would be the product that would work on my hair. My hair is on the longer side, course and thick. I kept the unit and used them everyday. Within an hour or two the curls would fall out. I called to request a return authorization. I was informed by the Telemarketer that I should keep the unit and try the product that she would send me for free. I agr... Read More »

Barbara B. posted a review

Mon, 25 Jul 2011 00:00:00 GMT

I called this company to return my product; the handle on one of the clips melted. I requested a credit return authorization number and was interrupted by the operator who proceeded to interrogate me as to how this problem could occur (how long I heated the unit, was the cover closed, etc.). When I voiced my displeasure over being asked 20 questions, she asked me more at which time I told her that I used the product exactly as instructed. She offered a replacement clip but I was so taken abac... Read More »

heidi h. posted a review

Fri, 24 Jun 2011 00:00:00 GMT

Topstlyer - RIP OFFF I just called to find out my Topstyler that I paid priority shipping for was "priority processed" ($27.95)in the warehouse then moved the slowest possible shipping method which is fedex smartpost.. 15 days transit!!! crazy... Then they have telemarketers calling me and offering me bogus coupons for $1 oh wait, we will then charge your card later 29.99 a month! WTH! they have my cc # and everything. do not buy this from the info mercial what a rip off. Read More »