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ZERO STARS!! DO NOT HIRE THEM!!!
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Do NOT hire MC Movers!! Upon moving from VA to WA, my husband and I had to hire movers for that cross country trip. As he is active duty military we could not do the move ourselves. We were promised a 24 window in which we would be notified that the movers were going to be there to pick up our things. We never received a call and with my flight being in less than 24 hours we called them to see what was going on. We were told the movers were actually on their way and they aren’t sure why we weren’t informed.
When the movers arrived they were not in a MC MOVER truck, but a “Ryder” truck. They were not dressed in uniforms or anything you would expect professional movers to be in. I was home alone with my toddler and they were making inappropriate comments and asking if I was home alone. I called my friend to come over because I did not feel comfortable. After loading the truck, the driver informed me that I needed to pay him an additional $150 in CASH fees for them to take my things. Cash that I did not have nor was I informed of at any point. It was 1am and my child was sleeping, he said he wasn’t leaving my house until I paid him the money.l so I’d better figure it out. The office was closed and there was no one I could reach regarding this issue. He agreed to come back in the morning to collect the money as they would be staying in a nearby hotel for the night. Fast forward... OVER TWO MONTHS LATER and we have yet to get in contact with ANYONE from MC MOVERS regarding delivery of our household goods. We have been living out of suitcases for way over the allotted 21 day delivery window. None of our furniture, clothes, my child’s medical devices, toys... nothing has been returned to us. We have left messages, sent emails, filed complaints, consulted with lawyers.... still nothing. $2,000 of our money and all of our things are in their possession and they refuse to speak to us. My personal cell number has been blocked from calling the main line and I am thoroughly disgusted by this company.
Save yourself the time, money, and stress and go with a more reputable company!!!!
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