A.H.'s review of Platinum Publishing, LLC

Platinum Publishing, LLC

         
Customer Reviews & Ratings
Complaint Posted 3/30/2011
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Review 3/30/2011
My company was solicited by Platinum Publishing of Delray. My business is located in Wilmington, NC. After listening to what sounded like a great advertising opportunity to be listed in a publication that would be distributed at four local golf country clubs, I had a few concerns. As I was on the phone with the sales representative I searched for reviews on this company. After reading the reviews below and seeing a trend in the fact that the country clubs were not using Platinum Publications for any type of material I read those reviews aloud to the sales representative. He said the same as the rebuttals below. I am a member of one of the country clubs he listed. I asked him to give me the contact information for who I would speak with at the country club to confirm. He was not very happy, though he did say he would 'walk down the hall' to the department that would handle that. He called my office within 5 minutes and apologized that he could not give me that information. I told him that my company was not interested and unfortunately had to hang up on him. I called one of the four country clubs and spoke with the marketing director. Her words were as follows "We are not supplying our members with that publication (from Platinum Publishing). We have been bugged before by this group."
 
 
Business's response - by Platinum P.on 3/31/2011
Hello A.H., FYI It is just policy that we do not usually give out our contacts to every potential advertiser. It is very difficult to get behind the gates of these private clubs and if we were to give every potential advertiser our contact they would be over inundated by the calls. They are already busy enough with lessons, tee times, ect... We treat these relationships very delicately and do not want to ruin our relationships and distribution points. Please call us and ask to speak to a Manager. A manager would be more than happy to supply you with our contact if it is that much of an issue. Again, you did not speak with the golf pro that we have agreements with... The marketing director you spoke to has no say in what is displayed in the pro shops. Most pro shops are independently owned and operated and are not owned by the country clubs themselves. I hope this covers your concerns and please feel free to call us directly and speak with a manager. We will answer any question you may have correctly. Thanks, Platinum Publishing (877) 266-1060
 
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Additional Business Information
Hours   Monday-Friday 8am-3pm ET • ***Direct Line: 561-637-4700***** Phone   (877) 266-1060 Address   2905 S. Federal Hwy., Suite C-3
Delray Beach, FL 33483
Website   http://www.platinumpublisher.com Email  
Contact   New Contact Other  
 
 
 
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