4.3 star rating Rating - based on 252 reviews & complaints
At we buy gold, silver and platinum jewelry, coins and industrial material. We offer free insured shipping, and the fastest turnaround and payment in the industry. Get cash for your gold from the comfort and security of your own home  
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Gold, Silver, and Platinum Dealers

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Customer Reviews, Ratings & Complaints
Review Posted 6/27/2015
Prompt and Amazing Customer Service!
I researched all of the ways I could sell some gold, platinum and silver jewelry, some with precious stones and decided by reading reviews, etc. that I would go with Thankfully that proved to be a great decision! I was really war... Read More »
Complaint Posted 2/20/2018
sent in a 14k 3ctw diamond ring and a 6.4 ctw emerald with .10 ctw blue diamonds in 14k, they offered me 88 bucks, these people are crazy stupid, pawn shops offered me way more. Read More »
Complaint Posted 2/19/2018
Disgruntled Customer!!!!
I decided to turn in my opal diamond ring in for cash. I wanted to give this a try and I'm regretting that desicion now. I was appalled by their offer of $5. What!?! So I rejected it and requested to have it sent back to me. Upon opening it, it wa... Read More »
Review Posted 1/11/2018
Fast Service. Easy to send gold. Relatively happy with offer Read More »
Complaint Posted 12/18/2017
Con job
This place is a con do not under any circumstance is use it. They were cheap used they will steal from you. Read More »
Complaint Posted 12/12/2017
fast response
Offer much lower than I expected for over 50 pieces of jewelry. But very quick. Read More »
Complaint Posted 11/18/2017
Low Balled
I wasted my time sending stuff to (better known as Beyond79) who completely low balled me and then I got them up to an okay price (slightly better than the jewelry store). I called Express Gold Cash, told him what I had and his fi... Read More »
Complaint Posted 10/30/2017
They seem to talk a great game. But when I got a call (after I had ordered a kit) from a fast talking, slick rep of theirs i decided to do some research. Good thing because they are just too slick. and once I saw some of the complaints on this sit... Read More »
Complaint Posted 10/10/2017
If I could give this company any stars it would be ZERO! They basically stole my gold ring and never paid me. I called asking for my payment and was given excuses three different times why I did not get paid and one of them was from a manager. The... Read More »
Complaint Posted 10/6/2017
Unethical and offensive business practices
I sent in several 18K and 14K gold items, diamonds, pearls and sapphires, in addition to some silver jewelry. I had the items appraised before sending them and expected an offer in excess of $1300. I could not believe it when I received an offer f... Read More »
Review Posted 9/9/2017
Did Not Inspire
I sent in a good amount of gold and received an extremely low offer. I called in to inquire how they calculated this amount and they adjusted the offer, which was okay, but still not great, and I said I would think about it. During that time, I fi... Read More »
Complaint Posted 7/17/2017
Do NOT sent your gold here!!
Do NOT send your gold here. They made a crazy offer of 271.00 that was worth about 1.000.00!!!! When I called to get my jewelry back, they assured me 24 to 48 hours it would be mailed. It is over a week now and NO jewelry!!!! I will be calling the... Read More »
Review Posted 6/29/2017
Theft Theft Theft Theft and Fraud Fraud Fraud
I got an offer, too low, so I called back. I accepted an offer for $740.10 I was never paid. I was never paid. I was never Paid! They broke PayPal policy in my case. Then they unilaterally canceled the payment. I was never notified. Then I call... Read More »
Complaint Posted 6/22/2017
They Lost some of my jewelry!
Recently I sent off some of my gold and precious stone jewelry to this company to sell some of it. The offer I got was ridiculous and when I called them to say so he immediately up the price. I believe I was talking to the owner and I thought this... Read More »
Complaint Posted 6/12/2017
Offer Less Than Half
Customer Service is Good. The only complaint on the service end is that when requesting my items to be returned they said I would receive a tracking # in 24 hours. I called them every day on day 4 a represented had to email me the #. Disappointing... Read More »
Review Posted 5/1/2017
Dont send your goods'here..
Total joke .Was told they had emailed me several times but Have yet to recieve any. The offer had been there for 5 days which was a joke I requested the return of my jewlery and was then told he could up the price by half which was still a joke. I... Read More »
Complaint Posted 4/25/2017
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Stay away !!
This place is a joke !!! They offered me $380 for a $10,000 (retail) wedding set. I called to complain and they up'd the offer to $980. Are you serious ?? Minimum should be $3,000 !! My local pawn shop offered me more then their final offer. Stay... Read More »
Business's response - on 5/1/2017
We recognize that we may not be able to meet every customer’s expectations. But we do not believe customers should bear that risk. That is why we implemented a risk free return policy. When customers are not satisfied with their offer, we promptly... Read More »
Complaint Posted 4/6/2017
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Extremely Disappointed
I put my faith and trust in this company to give me a reasonable offer for my gold and diamond jewelry. I am a reasonable person and did not expect anything more than the current market value. What Sell Your Gold team offered me for my diamond and... Read More »
Business's response - on 4/12/2017
We try to make fair offers to every customer. However, the amount of our offers is constrained by the underlying value of the precious metal or jewelry, including the weight and purity of the items. Although it is unfortunate that we did not satis... Read More »
Review Posted 3/28/2017
Really helpful thanks!! Read More »
Complaint Posted 3/24/2017
this company is terrible
this company is horrible. There are no experts to speak with. They offered me a ridiculously low price. Don't waste your time. Complete crooks. I have been waiting for over a week for the return of my 1 carat diamond necklace on an 18kt gold chain... Read More »
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Additional Business Information
Hours   M-F 8am-8pm EST - Sat 9am-6pm - Sun CLOSED Phone   (888) 465-3860 Address   6421 Congress Avenue
Website Email
Contact   Laurence Levine, VP of Operations Other  
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