SellYourGold.com

4.5 star rating Rating - based on 235 reviews & complaints
At SellYourGold.com we buy gold, silver and platinum jewelry, coins and industrial material. We offer free insured shipping, and the fastest turnaround and payment in the industry. Get cash for your gold from the comfort and security of your own home  
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SellYourGold.com Categories
Gold, Silver, and Platinum Dealers

          75297 visitors
Customer Reviews, Ratings & Complaints
Review Posted 6/27/2015
Prompt and Amazing Customer Service!
I researched all of the ways I could sell some gold, platinum and silver jewelry, some with precious stones and decided by reading reviews, etc. that I would go with SellYourGold.com. Thankfully that proved to be a great decision! I was really war... Read More »
 
 
 
Review Posted 3/28/2017
Good
Really helpful thanks!! Read More »
 
 
 
Complaint Posted 3/24/2017
this company is terrible
this company is horrible. There are no experts to speak with. They offered me a ridiculously low price. Don't waste your time. Complete crooks. I have been waiting for over a week for the return of my 1 carat diamond necklace on an 18kt gold chain... Read More »
 
 
 
Review Posted 3/16/2017
Satisfied customer!
Fast, fair and friendly - especially Andi and Kerry who patiently answered all my myriad questions. Four days from mailing off package by Fed Ex til money deposited in my bank account! Would patronize again! Read More »
 
 
 
Review Posted 3/10/2017
Awesome Customer Service And Super Fast Offer!
I shipped my gold and got a price the next day!! Andy was my rep ahs was amazing. Thanks for great service and going above and beyond! Read More »
 
 
 
Review Posted 3/4/2017
Best place to sell gold
SellYourGold.com were very honest and easy to deal with. I got the best price for my gold and am very satisfied. Payment was quick. Will deal with again and thank you. Read More »
 
 
 
Review Posted 3/2/2017
Exceptional Service
Patient and very friendly service. Every company that deals with clients by phone should take a lesson from this company. This is how it should be done. Read More »
 
 
 
Complaint Posted 3/1/2017
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. 0
Poor customer service; did not pay me for the gold I sent.
I sent them an inexpensive gold watch, they made me an offer, I accepted it, and then they never paid me for it. I emailed customer service, but they did not respond. Read More »
 
 
Business's response - on 3/3/2017
We regret that Mr. P was not satisfied with our service. Upon review of Mr. P’s account, we noted a flag was generated by our system that had to be resolved prior to issuing payment. Once that flag was resolved, customer service attempted to conta... Read More »
 
Review Posted 2/28/2017
Expecting an amazing offer!
Had several questions before and after I sent them my jewelry. People who answered the phone were extremely courteous and helpful. Now I'm waiting for their offer and I am extremely optimistic that I will be happy with their offer. Read More »
 
 
 
Complaint Posted 2/27/2017
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. 0
SCAM!!!
I sent two 10K diamond rings and one 14K diamond/tourmaline ring and was offered $57. When I called to decline the offer and ask that my items be returned the agent put me on hold to speak with an appraiser that conveniently happened to be walking... Read More »
 
 
Business's response - on 3/3/2017
We endeavor to make fair offers to every customer. Thus, we are disappointed when we fail to meet customer expectations. We recognize, however, that not all customers will accept the offers we are able to make. That is why we implemented a risk fr... Read More »
 
Review Posted 2/27/2017
Happy CUSTOMER.
I have two friends who were thrilled with the offers they received last week. I, however, was not satisfied. My offer was less than half of what I anticipated. When I called to decline, "Barbara " said she wanted me to be a part of the Happy Frien... Read More »
 
 
 
Review Posted 2/24/2017
Worth it - but do your homework
I decided to dip my toe into the market to sell some old jewelry and based on other online reviews tried Sell Your Gold. I did need to talk to someone at the company as I felt their initial offer was too low. They re-evaluated the item and updated... Read More »
 
 
 
Complaint Posted 2/24/2017
Really!!
They probably will not post this review. .. Im vary vary dissatisfied. I sent a class ring weighed good and the emailed me n said my offer was 0.00 and tht they would give me 5 bucks for the 5% card i mailed in with my ring.. Yes i accepted the of... Read More »
 
 
 
Complaint Posted 2/20/2017
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RIP OFF ARTISTS!!!!! SCAM
The high ratings MUST BE FAKE!!! Going to call the Today Show to inform them of the scam these people are running. They offered me 10% of the value not 90% like they promised. Also going to call the BBB in Boca Raton and the Chamber of Commerce th... Read More »
 
 
Business's response - on 3/3/2017
We were disappointed to read that Ms. H was not satisfied with our service. Our customer service team reviewed her account and attempted to contact Ms. H multiple times to discuss her concerns but were not able to reach her. We hope that Ms. H wil... Read More »
 
Review Posted 1/9/2017
Secured online service and fair apprisal
I was looking to sell some of my diamond jewelleries and watches, came across sellyourgold.com through my online research. Initially i was skeptical since sending high value jewellery and watches through fedex is a risky business. They offer up to... Read More »
 
 
 
Review Posted 12/30/2016
Necklace
Although I did not accept the offer that was given to me I'm 100% satisfied with the company. I got great customer service and even when I wanted my jewelry returned he was polite, fast and I felt my item was safe. Thank you for everything! Read More »
 
 
 
Complaint Posted 12/10/2016
STAY AWARE THIEVES
I WAS OFFERED A RIDICULOUS 5 DOLLARS FOR A 1//4 KART DIAMOND PAIR STUDS...I DO NOT TRUST THEM THEY SAID THEY WOULD PAY ME IN 3 TO 5 DAYS THEY SHOULD BE OUT OF BUSINESS TOTAL CROOKS. DONT DO BUSINESS CROOKS 100 PERCENT Read More »
 
 
 
Complaint Posted 12/9/2016
Stay away from them - Offers are extremely low
I did much research on the value of my ring, even going to a local jeweler to get an offer, before dealing with sellyourgold.com. Their offer came in at less than half of the local jeweler's. If you are going to deal with these people, I would adv... Read More »
 
 
 
Complaint Posted 12/9/2016
Many problems
First of all, I don't know how they get great reviews. I was VERY disappointed with offer, then counter offer was low. I took it reluctantly. They said check would be there within 3-5 days. Called 7 days later, they needed one more piece of inform... Read More »
 
 
 
Review Posted 11/21/2016
Overall a really great experience
I sent gold, silver, platinum with gemstones and diamonds in several of the 17 or so pieces and also two watches. I was given a really weird offer, only a bit over $400 for all the items, totaling about 20 separate pieces and two high-value watche... Read More »
 
 
 
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Additional Business Information
Hours   M-F 8am-8pm EST - Sat 9am-6pm - Sun CLOSED Phone   (888) 465-3860 Address   6421 Congress Avenue
BOCA RATON, FL 33487
Website   https://www.beyond79.com Email   llevine@beyond79.com
Contact   Laurence Levine, VP of Operations Other  
 
 
 
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