4.5 star rating Rating - based on 238 reviews & complaints
At we buy gold, silver and platinum jewelry, coins and industrial material. We offer free insured shipping, and the fastest turnaround and payment in the industry. Get cash for your gold from the comfort and security of your own home  
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Gold, Silver, and Platinum Dealers

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Customer Reviews, Ratings & Complaints
Review Posted 6/27/2015
Prompt and Amazing Customer Service!
I researched all of the ways I could sell some gold, platinum and silver jewelry, some with precious stones and decided by reading reviews, etc. that I would go with Thankfully that proved to be a great decision! I was really war... Read More »
Review Posted 5/1/2017
Dont send your goods'here..
Total joke .Was told they had emailed me several times but Have yet to recieve any. The offer had been there for 5 days which was a joke I requested the return of my jewlery and was then told he could up the price by half which was still a joke. I... Read More »
Complaint Posted 4/25/2017
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Stay away !!
This place is a joke !!! They offered me $380 for a $10,000 (retail) wedding set. I called to complain and they up'd the offer to $980. Are you serious ?? Minimum should be $3,000 !! My local pawn shop offered me more then their final offer. Stay... Read More »
Business's response - on 5/1/2017
We recognize that we may not be able to meet every customer’s expectations. But we do not believe customers should bear that risk. That is why we implemented a risk free return policy. When customers are not satisfied with their offer, we promptly... Read More »
Complaint Posted 4/6/2017
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Extremely Disappointed
I put my faith and trust in this company to give me a reasonable offer for my gold and diamond jewelry. I am a reasonable person and did not expect anything more than the current market value. What Sell Your Gold team offered me for my diamond and... Read More »
Business's response - on 4/12/2017
We try to make fair offers to every customer. However, the amount of our offers is constrained by the underlying value of the precious metal or jewelry, including the weight and purity of the items. Although it is unfortunate that we did not satis... Read More »
Review Posted 3/28/2017
Really helpful thanks!! Read More »
Complaint Posted 3/24/2017
this company is terrible
this company is horrible. There are no experts to speak with. They offered me a ridiculously low price. Don't waste your time. Complete crooks. I have been waiting for over a week for the return of my 1 carat diamond necklace on an 18kt gold chain... Read More »
Review Posted 3/16/2017
Satisfied customer!
Fast, fair and friendly - especially Andi and Kerry who patiently answered all my myriad questions. Four days from mailing off package by Fed Ex til money deposited in my bank account! Would patronize again! Read More »
Review Posted 3/10/2017
Awesome Customer Service And Super Fast Offer!
I shipped my gold and got a price the next day!! Andy was my rep ahs was amazing. Thanks for great service and going above and beyond! Read More »
Review Posted 3/4/2017
Best place to sell gold were very honest and easy to deal with. I got the best price for my gold and am very satisfied. Payment was quick. Will deal with again and thank you. Read More »
Review Posted 3/2/2017
Exceptional Service
Patient and very friendly service. Every company that deals with clients by phone should take a lesson from this company. This is how it should be done. Read More »
Complaint Posted 3/1/2017
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Poor customer service; did not pay me for the gold I sent.
I sent them an inexpensive gold watch, they made me an offer, I accepted it, and then they never paid me for it. I emailed customer service, but they did not respond. Read More »
Business's response - on 3/3/2017
We regret that Mr. P was not satisfied with our service. Upon review of Mr. P’s account, we noted a flag was generated by our system that had to be resolved prior to issuing payment. Once that flag was resolved, customer service attempted to conta... Read More »
Review Posted 2/28/2017
Expecting an amazing offer!
Had several questions before and after I sent them my jewelry. People who answered the phone were extremely courteous and helpful. Now I'm waiting for their offer and I am extremely optimistic that I will be happy with their offer. Read More »
Complaint Posted 2/27/2017
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I sent two 10K diamond rings and one 14K diamond/tourmaline ring and was offered $57. When I called to decline the offer and ask that my items be returned the agent put me on hold to speak with an appraiser that conveniently happened to be walking... Read More »
Business's response - on 3/3/2017
We endeavor to make fair offers to every customer. Thus, we are disappointed when we fail to meet customer expectations. We recognize, however, that not all customers will accept the offers we are able to make. That is why we implemented a risk fr... Read More »
Review Posted 2/27/2017
I have two friends who were thrilled with the offers they received last week. I, however, was not satisfied. My offer was less than half of what I anticipated. When I called to decline, "Barbara " said she wanted me to be a part of the Happy Frien... Read More »
Review Posted 2/24/2017
Worth it - but do your homework
I decided to dip my toe into the market to sell some old jewelry and based on other online reviews tried Sell Your Gold. I did need to talk to someone at the company as I felt their initial offer was too low. They re-evaluated the item and updated... Read More »
Complaint Posted 2/24/2017
They probably will not post this review. .. Im vary vary dissatisfied. I sent a class ring weighed good and the emailed me n said my offer was 0.00 and tht they would give me 5 bucks for the 5% card i mailed in with my ring.. Yes i accepted the of... Read More »
Complaint Posted 2/20/2017
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The high ratings MUST BE FAKE!!! Going to call the Today Show to inform them of the scam these people are running. They offered me 10% of the value not 90% like they promised. Also going to call the BBB in Boca Raton and the Chamber of Commerce th... Read More »
Business's response - on 3/3/2017
We were disappointed to read that Ms. H was not satisfied with our service. Our customer service team reviewed her account and attempted to contact Ms. H multiple times to discuss her concerns but were not able to reach her. We hope that Ms. H wil... Read More »
Review Posted 1/9/2017
Secured online service and fair apprisal
I was looking to sell some of my diamond jewelleries and watches, came across through my online research. Initially i was skeptical since sending high value jewellery and watches through fedex is a risky business. They offer up to... Read More »
Review Posted 12/30/2016
Although I did not accept the offer that was given to me I'm 100% satisfied with the company. I got great customer service and even when I wanted my jewelry returned he was polite, fast and I felt my item was safe. Thank you for everything! Read More »
Complaint Posted 12/10/2016
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Additional Business Information
Hours   M-F 8am-8pm EST - Sat 9am-6pm - Sun CLOSED Phone   (888) 465-3860 Address   6421 Congress Avenue
Website Email
Contact   Laurence Levine, VP of Operations Other  
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