Rocky P.'s review of Preferred Long Distance, Inc.

Preferred Long Distance, Inc.

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Customer Reviews & Ratings
Complaint Posted 10/18/2012
. 1
. 0
Rip-off and very rude
I agreed to change from Century Link when the Preferred Long Distance sales lady inferred she was from Century Link and pitched a $25 per line cost. I have two lines and 20MB DSL. Since I also had DSL, that, too, was transferred to Preferred. When I received my first bill, the charge was $100 MORE than my Century Link bill!! When I called to inquire, the representative was exceedingly rude! Rather than try to work with me to address the charges, he simply told me that I was wrong! That Century Link was not cheaper. I was sitting there looking at the bills in front of me. What a jerk! I'm switching away from PLD immediately.
 
 
Business's response - by Keith Non 12/19/2012
Did they explain pro-rate & bill in advance. Ask for Jose & he will help.
 
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Additional Business Information
Hours   Phone   (888) 235-2026 Address   16830 Ventura Blvd. Suite 350
Encino, CA 91436
Website   http://www.preferredlongdistance.com Email   keith@preferredlongdistance.com
Contact   Keith Nussbaum Other  
 
 
 
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