Amanda B.'s review of Save on Crafts

Save on Crafts

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Customer Reviews & Ratings
Complaint Posted 3/3/2011
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Review 3/3/2011
I placed my order with the company and they shipped it fairly quickly. However, the items were not quite what I was hoping for and they are giving me the runaround trying to return them. I have been trying for four days to contact them because you have to have a Return Authorization Number before you can ship items back. I have emailed, tried Live Chat, and called both phone numbers on the website--each phone number takes me to the warehouse who says they will connect me to customer service but then they hang up on me. I will keep trying. I was very disappointed to check the BBB website and find they have an F rating.
 
 
 
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Additional Business Information
Hours   Phone   (831) 768-8428 Address   25 Hangar Wy
Watsonville, CA 95076
Website   http://www.save-on-crafts.com Email   customerservice@save-on-crafts.com
Contact   Other  
 
 
 
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