Birch Gold Group

4.9 star rating Based on 45 reviews
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit http://www.birchgold.com  
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Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews & Ratings
4
Posted 8/19/2014

Tyler B.
No complaints
I just bought some gold from Birch Gold Group and received it at my house only yesterday. I had no issues and the process was pretty simple and straightforward. They walk you through the whole thing and I always felt like Birch was there to make s... Read More »
 
 
5
Posted 8/15/2014

Anna C.
Pleased with my experience
As someone who is exploring options for my IRA, I have to say I wholeheartedly recommend contacting Birch Gold and discussing the possibility of rolling over into precious metals. I only recently decided to roll over my IRA to precious metals, but... Read More »
 
 
5
Posted 8/14/2014

Paul S.
Helpful and Efficient
I've been looking to purchase precious metals for quite some time and after recently pulling together enough money, it was a relief to work with someone like Will from Birch Gold. I guess Birch Gold does a lot of work with gold IRAs, but my experi... Read More »
 
 
5
Posted 8/11/2014

David S.
Pleased with the service
I wasn't necessarily expecting a difficult experience, but Birch Gold really went above and beyond to make sure I was a satisfied customer. I only made my final decision to buy gold after some discussion with Mark Matthews, he took me through all ... Read More »
 
 
5
Posted 8/8/2014

Rebecca P.
1
0
Birch Gold Group
My husband and I had been considering a lot of options for our IRAs and we'd been seeing a lot of advertisements for gold IRAs and decided it would be a good idea to purchase some precious metals. We got in touch with Gordon at Birch Gold and he a... Read More »
 
 
Business's response - on 8/10/2014
Thank you Rebecca for rating Birch Gold Group so well, we take a lot of pride in providing the "polite and proficient" experience you had. We hope to hear from you in the future.
5
Posted 8/6/2014

Andrew M.
1
0
Fast Process
I had always thought about investing in precious metals, and recently I finally had the money to buy what I was looking for. I talked with David at Birch Gold and he was beyond helpful in guiding me through the entire process and made sure I was c... Read More »
 
 
Business's response - on 8/10/2014
Andrew, thank you for the positive Birch Gold Group review! Please feel free to recommend any friends or family to us.
5
Posted 8/5/2014

Laila H.
1
0
Class organization
From the first time I contacted the Birch Gold Group until my transaction was complete, the service that I received was excellent. Guy explained the ins and outs of how I could change my 401k into gold, he explained all of the options and then hel... Read More »
 
 
Business's response - on 8/10/2014
Thank you Laila, the kind words mean a lot to us. We're happy to have been able to help you move your 401(k) into gold. We take a lot of pride in making the process as easy as possible for our clients.
5
Posted 7/29/2014

Mark R.
1
0
Satisfied Customer
Huge thanks to Craig at Birch Gold for helping me rollover some of my IRA into gold. I must have seemed clueless when I first called, but Craig patiently answered all of my questions. Craig explained to me the process step by step and really made ... Read More »
 
 
Business's response - on 8/10/2014
Hi Mark, we appreciate the review for Birch Gold Group. The education and comfort level of our clients is paramount, so we are more than happy and willing to take the time to answer all of your questions.
5
Posted 7/25/2014

Jay S.
1
0
Dear Jake at Birch Gold
Thank you very much for helping me with my recent purchase of gold and silver. You were courteous and patient with me, I know I asked alot of questions and needed you to walk me through the steps many times, but you were very patient. It made me f... Read More »
 
 
Business's response - on 8/10/2014
Hi Jay, thank you for the kind words! We will be sure to pass your thoughts on to Jake and Cynthia.
4
Posted 7/18/2014

Geoffrey C.
1
0
Good customer service
I bought from birch gold a few months ago. It was a good experience, and I got my silver delivered to my house a week or two later. A couple of weeks after that someone from the company called me back to make sure my experience was good, I was a l... Read More »
 
 
Business's response - on 8/10/2014
Hi Geoffrey, we appreciate the feedback and glad that your experience was positive. Look forward to hearing from you in the future.
5
Posted 7/16/2014

Randall H.
1
0
Quick and easy
Ive been seeing alot of advertising recently about gold IRAs, how to move my old 401k over to precious metals, there were alot of people out there promoting it. I knew it made sense for me to do it but I’ll be honest, I didn't know where to start ... Read More »
 
 
Business's response - on 7/17/2014
Hi Randall. We're glad to hear you felt most comfortable with us, that means a lot to us. We hope you tell others as well.
5
Posted 7/16/2014

Luke H.
1
0
Great company to work with
I first bought some gold from Dennis at Birch Gold back in 2012. Since then I've made several more purchases. Throughout the years, Dennis has been nothing but professional and helpful. He calls every once in a while to let me know what is happeni... Read More »
 
 
Business's response - on 7/17/2014
Hello Mr. Harrison, thank you for sharing your experiences. We have indeed valued your business these last few years and look forward to working together more. You're in good hands with Dennis.
5
Posted 7/14/2014

George E.
1
0
Recommend Birch Gold
If you are thinking of buying precious metals, I would recommend that you buy from Birch Gold Group. I had some good conversations with them and explained my situation, they made some recommendations of what I could buy and provided some good docu... Read More »
 
 
Business's response - on 7/17/2014
Hi George, we're glad to hear that you had a good experience, and thank you for the recommendation. We look forward to working together more in the future.
5
Posted 7/10/2014

Jaynie M.
1
0
A big thank you!
I am so happy to have invested my IRA in gold and Im so happy that I did it with Birch Gold! For a long time I had been hearing about how I can invest gold in my IRA and I knew that had to be better than the stocks I had before. I can't afford to ... Read More »
 
 
Business's response - on 7/17/2014
Jaynie, thank you for sharing your thoughts, and we will be sure to pass them on to Stu, Jake and Jay.
5
Posted 7/9/2014

Eric B.
1
0
Happy with the whole process
Thank you to Gordon for wokring with my wife and me to buy gold for our IRA. I was not so sure about how the whole process worked when we started, I thought there would be a lot of work involved from us. But Gordon and the others at Birch Gold did... Read More »
 
 
Business's response - on 7/9/2014
Hi Eric, thanks very much for the feedback, we're happy to hear you were happy with the experience!
5
Posted 7/7/2014

Jacob H.
1
0
Excellent organization to work with
I would highly recommend the Birch Gold Group to anyone who is interested in purchasing preciuos metals. I found them online and gave them a call. I was already pretty sure what kind of coins i wanted to buy, but it was still very helpful to talk ... Read More »
 
 
Business's response - on 7/7/2014
Hi Jacob, thank you for the feedback. We will be sure to pass your comments on to Phillip and look forward to working together again in the future.
5
Posted 3/24/2014

Mel S.
Metals purchase, IRA conversions rollover, turorial regarding holding gold and silver.
I shopped for the lowest cost for purchasing silver and gold assets. A tedious process to say the least. That experience took me to "Birch Gold Group" in California. Jake Kennedy, (800) 355-2116, provided me with the best transaction pri... Read More »
 
 
5
Posted 1/26/2014

Derek F.
Glad I finally decided to do this
I've been thinking of putting some money into gold for years now and finally decided to take some action a few months ago. I had been talking to Birch Gold since late last year, and I'm glad to say that I finally have made the move! David has been... Read More »
 
 
5
Posted 9/5/2013

Virginia H.
1
0
Thanks so much
Just a quick thank you to everyone at Birch Gold for helping me get my 401k out of the fund it was in -- the same one that lost me thousands and thousands of dollars a few years ago -- and into an IRA in gold. I had no idea I could even do that, b... Read More »
 
 
Business's response - on 9/5/2013
Hi Ginny, thanks very much for your review, we're happy that you feel that much more comfortable now. I shared your feedback with Vince, he passes on his regards. Hope to work with you more in the future, we're here whenever you'd like to protect ... Read More »
4
Posted 6/19/2013

greg
Good Job
I just wanted to say the Scott Anderson did a very good job on my account. Throughout the process Scott was engaged and went out of his way to make sure I was comfortable. This is a professional outfit with some good people working there.
 
 
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