Jan G.'s review of Discountmugs.com


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Customer Reviews & Ratings
Review Posted 11/8/2013
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Great Product, Great Prices, Great Service!
I have to say that what could have turned out to be a disaster was not only averted by this classy web business, but handled with expedience, courtesy, humor and in a thoroughly supportive manner. We ordered, and had rush shipped, some merchandise for
a brand new Renaissance Festival in our community that is only running for one weekend. One of the items we ordered arrived and was not to our specifications. I quickly created a "job ticket" and opened a dialog with one of their reps; Catherine. She was attentive,
showed concern, and rectified the problem in a manner that far exceeded expectation. I would work with this company any time, and look forward to giving them a lot more business next year. Thanks for an absolutely fantastic transaction - I highly recommend
this company to anyone who is looking for promotional merchandise at a reasonable rate, but more importantly, with superior customer service!
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Additional Business Information
Hours   Monday - Friday 8:00am - 11:00pm
Saturdays 9:00am - 6:00pm EST Live chat services 7 days a week
Phone   (800) 569-1980 Address   12610 NW 115 Avenue
Medley, FL 33178
Website   http://www.discountmugs.com Email   nimet@discountmugs.com
Contact   Amin Rahman-Ramjee Other  
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