doug m.'s review of 123 College.Com, Inc.

123 College.Com, Inc.

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Customer Reviews & Ratings
Complaint Posted 8/26/2009
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Review 8/26/2009
I paid 123college.com $995 to process financial aid information for a period of four years. I found their customer service to be terrible. Given the amount of financial aid at risk, this is not a company you should rely upon.

In addition to failing to file the appropriate forms in a timely manner, I also found them to be dishonest. They claimed to have filed the forms and never did.

I would also caution against providing personal financial information to 123college.com - they are not trustworthy.
 
 
Business's response - by RobertLon 10/29/2012
123College.com has clear outlined policies for FASFA and CSS Profile filing. We do not break these policies for anyone and everyone is treated the exact same way. We file the forms on a first come first serve basis. We would be happy to here more about your situation should you call us toll free at 888-737-4123. We will glady make the situation right if in fact we were at fault. The fact is we are over 99% accurate in our FASFA filings which is the best in the industry. The information is checked over approximately 8 times before a form is ever submitted. We do not outsource any filings. They are all done in house at our home office in the USA.
 
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Additional Business Information
Hours   8:30 AM to 5:00 PM Mon-Fri Closed Sat and Sun Phone   (954) 481-1234 Address   1701 W. Hillsboro Blvd., Suite 303
Deerfield Beach, FL 33442
Website   http://www.123college.com Email   info@123college.com
Contact   New Contact Other  
 
 
 
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