Shaunna B.'s review of 3 Brothers Moving & Storage

3 Brothers Moving & Storage

Customer Reviews & Ratings
Complaint Posted 5/31/2023
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Buyer beware!
Don't sign anything until you know what your signing! I was led to believe my deposit would be fully refundable at any time if I had to cancel my move, when in fact it states in the contract they don't want you to read you only have 72 hours. I'm now put $1800. 😡
Business's response - by John D.on 6/1/2023
Shuanna, Our apologies that you were under the impression that you could receive a refund for two years from the time of signing rather than being able to apply the initial deposit towards a move for the next two years. You have been provided with and signed the cancellation policy four times since the initial estimate was provided in February. Sarah in customer service provided you with another copy of the signed contract when you contacted her last week to cancel your move.
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Additional Business Information
Hours   Phone   (866) 688-0518 Address   555 Winderley Place, Suite 300,
Maitland, FL 32751
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