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Excellent job!!! 10 out of 10.
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Wow - A job WELL done. I am not impressed by "service industry" companies to often but this is a GOLDEN exception. I had a complicated move from one downtown loft to another. There were time and logistical restrictions (loading docks, freight elevators, move in windows, etc.) that I was genuinely nervous about going into this. At 9:59 I head downstairs to secure the loading dock and wait for 365 to show up. But guess how was already getting off the freight elevator on my floor? Not only had they found the back-alley loading dock, but they had secured the freight elevator from my building management and they had their dollies and equipment ready to go. My move was scheduled for 10:00am, but we did not start till 10:01 because I offered them Cokes! I had a very complicated 2 bedroom move that contained about 5 bedrooms worth of stuff due to the closure and consolidation of my retail store. I moved into a "live-work" loft that charges you buy the PENNY if the walls get damaged during the course of move in. Guess how much I owned when they finished? Not a single copper cent! $500 of $500 deposit returned. 365 was FAST, efficient, professional, and personally warm. Would recommend 1000% and would happily serve as a personal reference. To top it all off, they finished an hour early (I was already dreading going OVER my move in window) and the amount of money I ended up paying was shockingly low. Almost impossibly low if you ask me. But, they secured my business for life on this one so I guess the business strategy is sound! Last thing: On top of all this 100% of my stuff arrived undamaged! They wrapped up all my TVs, couches, entertainment centers, etc. PURE class. Just a fantastic job!
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